Grand Sapphire Hotel & Banqueting

Average rating by guests Grand Sapphire Hotel & Banqueting: 4.5/5.0
Reviews 39

The rooms are fitted with a flat-screen TV. You will find a kettle in the room. All rooms include a private bathroom fitted with a bath or shower. For your comfort, you will find free toiletries and a hairdryer.

Located in Croydon, 4 km from East Croydon Station, Grand Sapphire Hotel & Banqueting features air-conditioned rooms and free private parking. Grand Sapphire Hotel & Banqueting features free Wi-Fi and has a 24-hour front desk.

London City Airport is 30.6 km from Grand Sapphire Hotel & Banqueting. while Gatwick Airport is 27.4 km away.

Phone: +44 20 8686 2905

Address: 45 Imperial Way, Croydon, CR0 4RR, United Kingdom

Website: http://www.grandsapphire.co.uk/

Number of rooms: 34

Availability

Online Reservation:

Available Rooms

Reviews of Grand Sapphire Hotel & Banqueting 3*

Ijaz B.

08/22/2018

5/5.0

Hi we had an exceptionally wonderful experience at the venue. Especially Mr Jamal from the day one till the end of the event he was very helpful. He is very humble and determined to his job here I should mention about the event manager Zara she has very charming personality and the way she was handling her team I was so impressed even under pressure she was smiling. We will highly recommend this venue for any accusation So a very big thanks to the all management. Good luck Mr Mrs Ijaz Butt

Samina Z.

08/21/2018

5/5.0

Made our wedding day special and memorable. The Rhubarb Suite and decor was stunning. A great team, who were so supportive and helpful. Not just on the day itself, but with all the planning too! They went over and beyond to accommodate us. All our guests loved the food. Thank you.

Maria

08/10/2018

3/5.0

The traditional deco is amazing. Some of the shower caddy sets are rusty and need changing. The cleaning service could be better. Breakfast has a good selection. Overall I think you get value for your money, staff are very polite and helpful.

Portia D.

07/10/2018

5/5.0

We booked this venue for our BIG day! best choice every! The venue is beautiful and management team were flexible and accommodating to our needs. Jamal was always on the phone whenever we had questions or concern. Great customer service. I will highly recommend this venue.

Rizwan D.

07/04/2018

4/5.0

Food was great and plenty of off road parking for evening and weekend functions. Asked for a prayer room and an hour after failing to provide one, I requested a quiet corner for 5mins which they were unable to arrange too. Hotel Receptionist was the most unhelpful and I find her a bit rude answering, "This is the reception area, I cannot find you a quiet corner to pray. You need to ask catering staff in banqueting suite area. " I gave up on them at the end.

Zoe H.

06/10/2018

5/5.0

Awesome hotel! Staff are friendly, welcoming and helpful. Almost blackout curtains which makes a nice change from other hotels. Rooms are always clean, tidy and fresh. Beds are comfortable. The executive double suites are lovely and this hotel is always great value for money! Nowhere better in our around Croydon IMHO. Most rooms have a fridge, and there's always ice buckets available if they don't. Live this place!

Hanif A

06/09/2018

4/5.0

As venues go, this is large, with sufficient parking on site and around the area. The inside is decorated lavishly, with plenty of space for around 600 people to sit very comfortable. The hall is multi use, with lightning options available, separate toilets and other areas available for use. Overall, a welcoming and attractive venue.

Kirsti W.

06/04/2018

4/5.0

Really nice hotel, comfy, affordable. Nice decor. The receptionist couldn't do enough for us she was lovely. There was a wedding on whilst we were there and the venue did look really nice. I would definitely stay here again. Breakfast was also good too.

Imran S.

05/29/2018

5/5.0

Amazing venue for weddings and private functions. My own wedding took place here and I cannot fault them for anything. From management all the way to all staff members were very professional and made sure that our day was truly a day to remember. They took care of absolutely everything. The decor was great, food was absolutely amazing, even 2 years after my function, people remember the food. I will recommend them without a single second thought. Thank You Grand Sapphire

Jroc23 R.

03/03/2018

1/5.0

Long wait for someone to check us in. Rude front desk staff which need more training. Asked to pay deposit when paying in cash when it didn't state that at all when looking on there website. Lady decided to wave deposit after a bad attitude about it. Room was not bad clean but staff need training on how to speak to customers.

Kriti S.

02/23/2018

5/5.0

A great place to stay. Wonderful hospitality. They are also vegan-friendly. Lovely rooms, free parking space and free breakfast. The staff is extremely friendly. Highly recommended. We are spending 3 nights here. Perfect!

Nuku W.

02/11/2018

5/5.0

Great staff. The room was all up to scratch. We had a good all you can eat buffet breakfast. The decor of this place is Indian kitch glitzy.

Bobby S.

02/08/2018

1/5.0

Wonderful place… but management are not very accommodating. They say they want more business but attitude needs to change… That's why the one star…

Andrew S.

02/07/2018

4/5.0

Very good hotel for the price, very clean and well kept. Everything you would expect from a hotel except the lack of an iron in my room. Found the bed a bit too firm for my liking also. Every so often I can hear a loud (ish) rumbling sound which makes it a bit difficult to sleep. Breakfast is quite nice but the sausages they use aren't typical, they look and taste like mini hot dogs.

Brenda P.

02/01/2018

5/5.0

Beautiful and elegant place. Seems like a homely great venue place. Also their breakfast is hot and awesome!

John M.

01/28/2018

5/5.0

I absolutely love the Grand Sapphire. A regular here visiting twice this month for 2 or 3 nights. And I can tell you why starting with the entrance. No stairs and all ramps for easy wheelchair and luggage room. Located next to a car rental "Europcar" and the breakfast is better then anywhere else. This is the only place I recommend staying. The receptionist are very kind and very very open hearted. They have wedding events if your looking for a place to get married:). It's beautiful. If your picky with having to have a great and the best place to stay no other hotel and people can do it like here! Love you Grand Sapphire :D

Meis C.

01/07/2018

3/5.0

Went for 2 weddings here, reasonable space. Easy access from the hall to the hotel above. Situated at a convenient location but the car park is very limited.

Imtiaz A.

01/04/2018

5/5.0

My brother and his wife had an amazing wedding hosted by the Grand Sapphire. They were extremely professional and polite. I'd Highly recommend this place. Imtiaz

Emilia T.

12/13/2017

3/5.0

Me and my husband stayed in for two days, and room upon arrival wasn't clean, it had a lot of hair, waking barefooted, you could feel dirt on carpet. Also, shower had yellow and blackish stains. Breakfast was ok. We skipped it on second day. It's really good accomodation if you are visiting for business and it's for one two days. Have free parking and it has a lot of space.

Zahabiya K.

11/29/2017

5/5.0

Fantastic place and food — and even better people to work with — extremely courteous, accommodating and went the extra 10 miles to make sure my charity event was a success — could not recommend them any higher!

Aaliaan K.

11/28/2017

5/5.0

The hall was amazing. It was decorated beautifully and had great good from Spice Village. The location was in an open and safe place. There is plenty of parking space at the back. The service was brilliant.

Shenila J.

11/15/2017

5/5.0

I held my wedding event at this venue and I can say all throughout leading up to my wedding all staff were very professional and attentive. Everything went according to plan and was all so organised. Amazing venue and service and Grand Sapphire made my big day feel so perfect! Thank you so much, especially to Nauman!

Jackie A.

11/14/2017

4/5.0

Nice decor very helpful front desk even called room about half an hour after we checked in to see all was ok etc. Big car park only draw back was the Thursday night we were there they had a function on in their banqueting hall so all these people overtook the whole car park, even disability places and not one had a blue badge, was only fault we felt was very bad and needed looking into But overall experience was great plus was upgraded to executive room, reason being as we hadn't been there before, which was very nice gesture we felt. Thank you for your kindness and lovely stay.

Tee U

08/22/2017

5/5.0

We booked Grand Sapphire for our family wedding as it's one of the most beautiful venues in London. Jamal and his staff were really accommodating throughout the entire process, from the initial meeting through to the big day. The venue itself is luxurious in every way imaginable, amazing deco and good car parking space for all our guests. It trumps other wedding venues by miles therefore I would 100% recommend it to everyone.

Nahid C.

08/21/2017

5/5.0

Very nice friendly staff. First impression of the hall it looked amazing, it was clean and quite huge. The tables, chair and set up looked classy and elegant. The colour combination of the interior of the hall was great. The 3 course meal was one of the best I have eaten in any wedding I've ever been to especially the lamb korma and Afgan chicken was exquisite. Special thanks to Jamal who was very kind and attentive to our needs and really went out of his way to ensure the wedding is amazing. I would really recommend this wedding hall to everyone.

Old G.

08/12/2017

5/5.0

Arranged a wedding in the Rhubarb Suite. It was great to find a venue with the catering on site and from a known supplier. The decor was beautiful. Furthermore the support we received from our contact at Grand Sapphire Jamal was excellent. Very happy. Recommended.

Abdul K.

07/30/2017

4/5.0

Excellent venue for weddings and other events. The decor is lavish and clean, perfect for any type of gathering. Parking may be an issue with only a few dozen spaces but there are more off-street parking outside the venue.

Annie K.

07/27/2017

5/5.0

We booked our Wedding at the Grand Sapphire and honestly speaking it was the best decision we made! The entire team were very professional and willing to go that extra mile from the very start. I'm so happy with the result, I wanted to share my experience. I'm going to start straight off with the food — don't doubt, just book it! The food, presentation and service was incredible, my guests are still complimenting the food to date! It was beautifully presented and my guests needs were really taken care of. So a special thank you to all the waiting staff who helped out on our big day. We hired the Grand Ballroom because of our large guest list, and the decor was stunning! The team used their in house decor to help us save on costs and it was perfect! On the day, my event manager added a beautiful mirror display as a surprise for me! The team were very attentive to detail, and everything was just as I had planned and hoped for. The service was really impeccable — we've already recommended the venue to our family and friends and we're going to another wedding here next month as a result! :) Can't thank the team enough — you guys made my dream wedding come true. My sincerest thanks to everyone involved. Also we hired some hotel rooms for the wedding and our stay was brilliant, really clean modern rooms and breakfast was delicious!

Ben J.

07/12/2017

5/5.0

Before staying here I unfortunately read reviews of which were not good. But I am pleased to say they were wrong. I had a fantastic 9night stay. Rooms are very nice to spend a night in and everything you need in them. Walls are thin but nothing earplugs won't cure the odd person walking down the hall. Rooms do have air con which has been a blessing. Very busy for weddings but I didn't here a peep from the second floor. All in all I had a really good stay at the grand sapphire

Lydia O. A.

07/10/2017

5/5.0

Such a beautiful venue to have your wedding… Got good comments from my guests. Staff are really patient and very willing to help. Would definitely recommend Grand Sapphire…

Kunal P.

05/05/2017

5/5.0

One of the best venue ever, I am so glad that my only daughter got married at Grand Sapphire, Venue has beautiful decor and nicely presented. Service from management was excellent from the beginning, very humble and co operative staff. When you enter in a hall it's a WOW effect. Most of the guest at wedding came back to enquire about the venue. I wish I have one more daughter to wed, I will definitely chose this lovely group of people.

Rizwan I.

05/02/2017

5/5.0

It's not in the most attractive of locations but it is extremely convenient. There is even parking available on the road (off peak) when their car park is full. The conference hall itself is huge and very bright with opulent decor.

Aydin O.

05/02/2017

5/5.0

The venue was large, well presented and exuberant. I very much enjoyed my time here. (Wedding).

Nishtar S.

04/24/2017

5/5.0

I attended a family friend's wedding at The Grand Sapphire on 13 April 2017 and it was a beautiful venue and a great event. The evening was professionally managed and the food was delicious. The hall itself was indeed 'grand' and we seem to have found a real 'gem' of a function venue with the Grand Sapphire.

Julie H.

03/24/2017

5/5.0

The Grand Sapphire Hotel staff are excellent. They really helped me when I got all my dates confused recently, nothing was too much trouble for them. We use the hotel on a regular basis. It is excellent.

Khurram S.

03/20/2017

5/5.0

The Grand Sapphire is a great place like their name, they have everything you could possibly need for a wedding. They totally transformed the venue, words cannot explain the transformation. At the initial meeting we were asked what we wanted, if we were unsure he offered us some suggestions, we didn't feel rushed, or forced to make any decisions. Everyone was polite and helpful. On the day of the wedding they did their job above and beyond our expectations, the bride and groom loved it, as did the Guests. I would definitely use them for the next event.

Bayorumi R.

02/22/2017

5/5.0

My husband and I had our wedding reception at this beautiful venue. We had 300 guest and Grand Sapphire were able to accommodate every single one. They staff were ever so helpful and attended to all of our needs. I would recommend this venue to anyone looking for a wedding venue, or even to host an event or party. Thank you to all the staff at Grand Sapphire… Especially to Jamal and Nooman.

Dee O.

02/16/2017

5/5.0

I attended my sister in law's birthday party recently at Grand Sapphire and I must say that it was a lovely experience. The staff were very helpful — from the lovely receptionist (Jess) to the Sales team and also the guys in the kitchen. I spent the night we my family and we had breakfast. Short stay but a good one.

Isa M.

01/24/2017

5/5.0

I attended a wedding at the hotel, my experience and knowledge of Croydon wasn't the greatest but when I came to Grand Sapphire I was pleasantly surprised. Emphasis on the Grand as that's exactly what to expect, a beautiful banqueting hall, the hotel itself is fantastic, clean, and definitely royal looking. Hotel reception were friendly and the service at the wedding was brilliant including the setup. If I ever visit to stay over in Croydon this hotel would be on my list. Exquisite!

Facilities

  • Carpeted
  • Non-smoking rooms
  • 24-hour front desk
  • Air conditioning
  • Luggage storage
  • Wake-up service
  • Lift
  • Facilities for disabled guests
  • Iron
  • Currency exchange
  • Heating

Internet

  • WiFi is available in the hotel rooms and is free of charge

Room Amenities

  • Dressing Room
  • Alarm clock
  • Wardrobe/Closet
  • Electric kettle
  • Clothes rack
  • Hairdryer
  • Free toiletries
  • Toilet
  • Bathroom
  • Bath or Shower
  • Towels
  • Flat-screen TV
  • Wake-up service
  • Carpeted
  • Iron
  • Desk

Parking

  • Free private parking is possible on site (reservation is needed)

Policies of Grand Sapphire Hotel & Banqueting

  • Check-In:

    14:00 - 00:00 hours

  • Check-Out:

    07:00 - 11:00 hours

  • Accepted Credit Card Payments:

    American Express, Visa, MasterCard, Maestro

  • A security deposit of £ 100 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.

    All guests must show a valid photo ID upon check-in.

    The cardholder must be present at check-in. If the card holder is not going to be present, then an authorisation form must be completed before check-in.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    All children are welcome.
    All further children or adults are charged £ 15 per night for extra beds.
    The maximum number of extra beds in a room is 1.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Grand Sapphire Hotel & Banqueting on map

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