Review of North Charleston Lodge 2*

My experience here was horrible! I reserved a room on a Wednesday for the following Fri and Sat. I gave them my credit card number and I specifically asked them if they took anything off the card because I wanted to pay cash. The man told me the only way they take anything off is if you don't show up. So Fri night I called the front desk around 9:00 and told them I was on my way that it would take another 3 hours to get there. I also told them I was paying cash when I got there and not to charge my card. Well when I arrived they had charged my card and put that I was a no-show! I wanted to pay cash because I didn't make it to the bank Fri before they closed and it put my account in the negatives. So the man at the front desk says he hasn't heard anything about me calling saying I was on my way, I then asked him to please refund the money to my card and he supposedly done so. I got checked in and went to my room and it was literally like a closest. It was horrific! It stunk, the bathroom was very dirty, the air didn't work properly and there were people in the room next to me being very load all night. It wasn't worth paying $20 a night, let alone $80! This morning which is Monday I went to the bank to see if the money was refunded and there is no sign of it whatsoever! I am PISSED! I then called the manager at the motel 6 and she tells me the man never refunded my money and that corporate office had to do it and it would take 7 to 10 business days! Needless to say I better have my money refunded very soon and I will NEVER stay there again!