Homewood Suites Homewood Suites by Hilton Binghamton/Vestal

Hotel

Amazing hotel! beautiful room. Not only was breakfast included it even came with a free dinner. If we had breakfast and dinner out it would cost as much as the room so in my eyes we stayed for free!

I had really high hopes for this place after reading all the good reviews, but I was extremely disappointed. We arrived at 5 pm and got to stand at the front desk while one clerk checked in a couple for what seemed like an hour, while the other desk clerk just stood there and ignored us for about 15 minutes until the other couple was checked in. I am a Hilton Honors member and used digital check in, but still had to go to the front desk because the digital key wouldn’t work, and had to be tried several times before it would actually open the room door. We were given key cards for the door, which didn’t work because the front desk person didn’t code them correctly, so had to make one of my multiple trips to the front desk to fix it. Get to the room, and it’s way smaller than they portray it on the website. No blankets for the pull out, and for what we paid per night, we didn’t even get a walk-in shower. We also had brought our own coffee as hotel coffee is garbage. Well, they don’t have a regular coffeemaker in the room. They have some weird cuisinart coffee maker that only uses pods and we were given a whole 2 pods and 2 cardboard cups. Wow. We had to go to Walmart and buy a $10 coffeemaker, mugs, and filters just to be able to have regular coffee as the hotel got rid of all the regular coffeemakers. Trying to do laundry was a joke. Machines say $. 25 on them. They are actually a dollar, but it doesn’t say that anywhere and only take quarters.

Good staff, room is reasonably nice and is clean. Internet is decent.

Great hotel. The breakfast was very good. Check-in was painless. The room was clean. Price was comparable to others but we chose this over others because os reviews.

Room was great. A lot of space for the price. Nice continental breakfast. Did have the chance to use the pool but it looked nice and clean.

Beautiful hotel, very clean room with great layout. Only disappointment was breakfast. The menu was great but didnt taste great.

Decent place to stay. The hotel seems as though it was refreshed within 2-3 years. Room was clean, bathrooms were adequate and staff was friendly. Nothing superb nor terrible, but the blankets and towels weren't great. Pricing was a little high, which is why I give this 4/5.

Strongly do not recommend this hotel. When my wife became ill and I needed to call to cancel our reservation. I called 30 hours in advance of the time of our reservation. I was told sorry were keeping your deposit money. When I asked if we could rebook in two weeks. I was told no we are still keeping your money. When I asked to speak to a manager I was directed to an individual who claims to be an owner. When I asked him if there was a way we could reschedule at a later date. He replied no. When I asked him if we could contact Hilton to see if we could get any help on there and his reply to me was we are an independent hotel and do not go by Hilton rules.

Rooms are great and spaceous. Perfect for 1. Currently staying while I'm waiting for my apartment to be ready since I'm working here now. Free breakfast everyday and light dinner at night Monday-Thursday. Front desk people are so nice. I'd stay here again.

We used to live in Endicott and whenever we come to town to visit family we stay here. Beautiful, clean hotel. Certain rooms a bit noisy the beds are kinda hard for my liking but all in all it's safe and clean. But we just got back from a trip there and I realized when we got home and unpacked that we forgot 2 6 packs of specialty beer (still in the grocery bags) in the refrigerator. We only took them inside due to it being so cold out and we didn't want them to freeze in the car. So I called them same day we checked out and told them what we had left… I kinda figured that they would say tough luck it was never found! And they did. Why can't there be honest people in this world. I mean seriously. It just sucks. I have been to many hotels and have left things, once a necklace (in PA) they were so nice and even paid for shipping to ship it home to me. Now that is customer service! And no, I was not asking for them to ship it to me… I was going to have my daughter pick it up… or they could have offered to refund the money for it as I am sure they kept it for themselves.

The staff are excellent, professional, & always ready to help! Complimentary breakfasts are delious, rooms are clean & comfortable. Yes, they have an indoor pool.

Mr. Beach and his team are terrific. This is the only place our family will stay when we're in town. No questions. Great staff, great rooms, great amenities. Feels like home!

The general manager was very helpful and professional. The front end worker was kind and friendly. I lost my phone and the utility manager was professional and quick in helping me retrieve it.

Nice location near lots of shopping & restaurants. Very friendly staff. Complimentary breakfast was fantastic! And the rooms were clean and quiet. Highly recommend if you're in the area.

This place is very clean. Staff is friendly. Rooms are reasonably sized. Oh and great internet.

A total ripoff. Hotel is very cheap looking inside. This is a cheap hotel. Shawn the manager is very rude and not helpful at all. He didn't even care to help me with my dirty room. He can't run a hotel. Would not stay here again because of him. Ruined my stay.

The rooms are big and clean. The bed is comfortable. The dinner servise is excellent. The guy running the evening meal is on top of things. The breakfast attendant, not so much. I didnt get breakfast one morning because everything was empty and I only had 15 minutes to wait. I hung around 10 minutes then went to Mcdonald's so I could get something to eat.

Clean suite, quiet enough for my baby to sleep in the main room, while my wife and I were very comfortable in the bedroom. Small eat in kitchen with full amenities was awesome. I really liked this place.

Beautiful hotel. The ground and hotel where A+. The staff as well. My only dislike was the temp of the indoor pool. The kids didn't mind but adults couldn't enjoy the pool. Breakfast service was great. Good hot food, coffee throughout the day.

Very clean hotel. Nice changing breakfast menu. Nice workout room. Its nice having a separate room with TV for the kids.

I dropped a colleague off here. It was relatively easy to get to and seemed very nice. He said he enjoyed his stay there.

Absolutely loved this place! My kids and I had a great time! The staff was so wonderful and made certain to bring xtra pillows for my boys each night. We will definitely be going back here!

Only went there for a few min to see a friend, nothing much else. It was pretty dope and the food was nice hehe xd.

The staff is really helpful. I have stayed here in the past and will continue to stay at this location. Everything you need is within driving distance.

The staff is extremely rude. I haven't stayed at this hotel for a year. The last time I was there the manager Shawn was so disrespectful to my husband and I become we are gay. We called and reported it and HR said they will look into it. Today 6-25-16 we are coming to Binghamton again for work. So I called the home wood before checking in and spoke to Courtney to ask if he was still employed there. She started to laugh and said yuppers. I said alright we will not be checking in today. Her response was " haha good have a great day". That is a grade A hotel if you ask me with that staff they have.

Great property, five minutes from Johnson City Mall/stores, convenient and quiet. Great staff, would stay again.

Great clean hotel and the help is really nice. Walls are a bit thin and noise travels easily. Gym is pretty nice.

Great staff. Beautiful, clean, and well maintained Hotel.

The gym, breakfast area & guest rooms are really nice. I'd give it 5 stars except that the pool is always REALLY cold and last visit we couldn't use it because of a weird musty smell. I'm hoping that has all been taken care of this visit.

Clean, nice rooms, friendly people, good amenities.

The room was amazing, everything looked very high class. We used the pool which was clean and comfortable. The hot complimentory breakfast in the morning was great. Me and my wife only get these one night trips a couple times a year and Hilton hotels have become by far our favorite places to stay!

Nice hotel. Close to Binghamton University. Polite and friendly staff.

Nice hotel for visiting suny Binghamton. Room was great, we had a king bed and our younger son had a pull out couch in the living room. So we all had room and privacy. Wifi was good. Workout room was good. Breakfast was so-so, but better than avg. We will stay there again.

Excellent hotel and staff. We arrived at check in late and all rooms with 2 queen beds were full. The front desk attendant allowed us to get 2 studio rooms instead of 1 king for no extra charge. The staff is extremely helpful and friendly and the hotel itself is clean and gorgeous. Spacious rooms, nice tvs, comfy beds and more! Wouldn't go to any other hotel after coming here!