Review of Hampton Inn & Suites Rochester/Henrietta 2*

Luke M.

02/08/2018

Respond
10/10
I've stayed at this hotel at least twice at this point and have had nothing but good experiences. The check in/out process is very quick and easy. It took me about 1 minute to check in and get my room key, and check out just required me saying "I'd like to check out. An emailed receipt works fine" and then I left. Most of the hotel is very nice, clean and modern, including the hallways, lobby, breakfast area and rooms. The elevators tend to be very slow for just 5 floors and some of the designs were tarnished which looked really ugly. The room was very nice and spacious. I believe I booked a normal room but ended up getting a giant mirror and two different sink areas as well as a couch and long desk. The TV was nice and there was a fine number of channels, but nothing special. The bathroom and sink area were separate and were both very nice. The entire room was clean and well maintained and felt very modern. I paid for the premium internet and it was good most of the time, but it seemed that at peak time (9-11 PM) the speed took a pretty big hit which was pretty annoying because watching any videos in 1080p became very difficult. The breakfast wasn't bad. I was there for two breakfasts and the lineup was slightly different which was nice and something I usually don't see at free hotel breakfasts. The scrambled eggs (present both times) seem like they might actually be real instead of powdered and are seasoned just enough to taste good and not be super bland. There was small round sausages and home fries/potatoes one morning and the other morning there were sausage patties instead; both were good enough but not great. The cups for juice and water are very tiny which prompted several trips to the drink area. There was some fruit and small pastries. The pastries were good but the pineapple didn't look ripe so I didn't try it. They also had a waffle maker. I think there were bagels and two types of not-so-sugary cereal. Overall the selection is a little small but there was food there right up until close. So you'll get fed there just isn't a lot of variety.