Hilton Garden Inn Auburn

Average rating by guests Hilton Garden Inn Auburn: 4.5/5.0
Reviews 34

A flat-screen TV with cable channels and a work desk are offered in each traditionally decorated room at Hilton Garden Inn Auburn. Tea and coffee-making facilities are also included.

This Auburn hotel offers free Wi-Fi, a 24-hour reception, and rooms equipped with plush bedding along with a microwave and refrigerator. Auburn Public Theater is 1.6 km away.

Guests can workout in the fitness centre or use the business centre that offers fax and photocopying services.

A hot breakfast is served each morning and it features hot coffee or tea along with fresh fruit and pastries. Dining options are also available on-site at Garden Grill and BeauVine Restaurant.

Plenty of shopping and dining are just a short driving distance away from Auburn Hilton Garden Inn. The Farm at Elderberry Pond is 9.7 km away.

Nightly rates from $118 to $9 999.

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Phone: +1 315-252-5511

Address: 74 State Street, Auburn, NY 13021, USA

Website: http://hiltongardeninn3.hilton.com/en/hotels/new-york/hilton-garden-inn-auburn-SYRAUGI/index.html

Number of rooms: 100

Availability

Online Reservation:

Available Rooms

Room size 28 m²

This suite features a flat-screen TV with cable channels, a microwave, refrigerator, and a work desk.

Room facilities: Safety Deposit Box, Air conditioning, Iron, Refrigerator, Desk, Ironing Facilities, Seating Area, Free toiletries, Toilet, Microwave, Bathroom, Heating, Cable Channels, Bath or Shower, Flat-screen TV, Alarm clock, iPod dock

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Room size 19 m²

This room features a flat-screen TV with cable channels, a microwave, refrigerator, and a work desk.

Room facilities: Safety Deposit Box, Air conditioning, Iron, Refrigerator, Desk, Ironing Facilities, Free toiletries, Toilet, Microwave, Bathroom, Heating, Cable Channels, Bath or Shower, Flat-screen TV, Alarm clock, iPod dock

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Room size 19 m²

This room features a flat-screen TV with cable channels, a microwave, refrigerator, and a work desk.

Room facilities: Safety Deposit Box, Air conditioning, Iron, Refrigerator, Desk, Ironing Facilities, Free toiletries, Toilet, Microwave, Bathroom, Heating, Cable Channels, Bath or Shower, Flat-screen TV, Alarm clock, iPod dock

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Room size 19 m²

Rooms are 19 square metres.

Room facilities: Bath, Hairdryer, Iron, Desk, Toilet, Bathroom, Alarm clock, Coffee machine, Towels, Linen

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Room size 19 m²

Rooms are 19 square metres.

Room facilities: Bath, Iron, Desk, Toilet, Alarm clock, Towels

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Video of Hilton Garden Inn Auburn

Hilton Garden Inn Auburn - Auburn Hotels, New York09/16/2016 02:26:10

Reviews of Hilton Garden Inn Auburn 3*

Robbie L.

08/29/2018

4/5.0

Great rooms, but sheets were dirty, and shower had really low pressure. Overall great sleep. But breakfast was a bit expensive.

Carolyn H.

08/21/2018

2/5.0

Disappointed again in the Hilton Garden Inn...had to request towels and a phone book which had only partial listings in Auburn. There was not a pen or sheet of paper to use and there was one small soap and one facial soap for more than one of us in the bathroom. On a previous occasion when were stayed there the cleaning person left the door ajar and the room was left unlocked; we were fortunate that our possessions were untouched. On the same visit someone called to see if we were there, and he was given our room number without our permission. I hope that these incidents have not become normal for the Hilton chain because it is certainly up their standards. The next time we are in town, the Holiday Inn will receive our business!!

Michael Y.

08/20/2018

5/5.0

The people here are extraordinarily kind. The waiter here is super nice especially Lisa Graves. The pool is warm but small. Overall I give this place 10 stars:-) :-) :-) :-)

Cj C.

08/16/2018

3/5.0

We went for Sunday brunch. Not too bad, eggs/omelets to order the usual brunch stuff and a carving station. But for $18 could be a bit better.

Joe S.

07/09/2018

5/5.0

Great location. Terrific comfortable room. A great restaurant on site. A great breakfast. Very easy convenient check in.

Scott S.

05/22/2018

5/5.0

Great venue for a celebration. Good food And friendly staff.

Douglas H.

05/17/2018

5/5.0

Great and clean rooms. Nice location as there are restaurants within walking distance. They're is also a nice restaurant and bar within the hotel that has a nice menu and plenty of options

Doris W.

05/03/2018

5/5.0

My sole reason for the 5 star is the service provided by the front desk admin Nikole. She is phenomenal, warm, pleasant and sincere. She wants to ensure your stay is nothing but great. My first stay here for business and it was a bit rocky… Wi-Fi issues, then housekeeping but Nikole went above and beyond to make it right. That's the difference between mediocre customer service and excellent customer service. Things will happen but it how the staff responds to make it right. It's when accommodations are bad and customer service is bad that makes me choose another place. So thank you Nikole for making stay great inspire of the bumps in the road, you represent Hilton well!

Rebecca P.

04/22/2018

1/5.0

Had a reservation for Saturday April 21. Checked in after midnite. Got to our room — heard kids screaming in the hallway. Cracked open our door to see dozens of kids drinking and partying on the hallway. Went down to the front desk and asked for a different room. Were told after about 20 minutes there were no other rooms. Kids drink in the elevators. The manager on duty didn't seem to care. Absolutely appalled at the conditions of this hotel, and the lack of concern by the employees. Would never stay here.

Kari B.

03/02/2018

4/5.0

I came in last Saturday to have breakfast with my parents. I am new to the area and have been trying different places. The hotel is beautiful and the food was great. However my server was rude and straight bitchy. Her name was Vicki and apparently I was a inconvenience to her. I asked for more coffee and she sighed. Never once came and asked how we were doing besides throwing the bill on the table. I don’t know the name of the other girl working besides she was tall and dark hair, she brought over coffee twice and both times asked did we need anything. I would probably come back because the food was AMAZING and at a good price. We didn’t leave hungry but if she was working I would turn back around or ask for a different server. We have been to a few different places for breakfast but by far this facility has been the best.

Sorah D.

02/21/2018

5/5.0

The hotel has a wonderful location in Auburn — right in the heart of everything! The staff is very willing & receptive of any requests for events, and do their best effort to help you achieve what you want with your event… all while keeping other guests of the hotel in mind.

Adam T.

01/31/2018

5/5.0

Friendly staff. Exceptionally clean. Beds were comfortable and rooms were spacious. Great bar, restaurant, pool and gym.

Kathryn P.

01/17/2018

5/5.0

The most wonderful woman was working the front desk on the night we stayed here. It was pouring down rain and we had a baby that was done being on a long car ride. She went above and beyond for us to the point of inviting the other two kids to come and hang out with her while we put the baby to sleep. She was a light at the end of a dark day for us. On top of that the room was clean and beautiful with breakfast served on-site in the morning. Thank you!

Steven B.

12/09/2017

4/5.0

We DJ a Christmas party and ate dinner at the bar before we started, the food my wife and I ordered was delicious. However we did not stay overnight, so we did not see the rooms, but the part of the hotel we did see looked very clean and well maintained.

Valerie H.

11/25/2017

5/5.0

Stayed here around the Thanksgiving holiday. Clean, friendly, quick service. Has a nice bar downstairs!

Jastevens244

10/25/2017

5/5.0

Stopped in for the daily all you can eat breakfast buffet featuring made to order omeletes, pancakes and French toast along with bacon, sausage, scrambled eggs, make your own Belgian waffles, fresh fruit, oatmeal, cereals, muffins, bagels, juice and coffee. All for under $10! The food was great, the staff was very friendly. Overall a great breakfast!

Cord C.

09/19/2017

4/5.0

Location is good. But difficult to find if you are new to the area. Rooms are very good. The staff is kind however one of the ladies at the check in desk was rude.

Ann D.

09/11/2017

5/5.0

Awesome customer service and a clean, well appointed property. We had a large group here for my daughter's wedding which was in the next town. I can not possibly say enough about the wonderful service we received at this hotel. They cheerfully accommodated all of our requests, and went above and beyond to make sure our wedding weekend went smoothly and that all of our needs were met. Rooms are clean, beds are comfy, breakfast was delicious (well worth the $9. 95! ), and the staff is wonderful. The hotel itself is absolutely beautiful and I would recommend it to anyone looking for a nice place to stay.

Aleta F.

08/07/2017

4/5.0

Service was excellent. The food, well the crab dip was wonderful, my cocktail was perfect, but the chicken Alfredo tasted sour. I lost my sweater and the desk check out person looked 3 different places and found it! I was so happy, I didn't get her name tho

Sonia G

08/05/2017

5/5.0
EspañolEnglish

The staff were very friendly and helpful. The bar has delicious food and good variety of beer and liquors. Good music. The surroundings are very nice and there are several bars and restaurants.

Raven W.

07/04/2017

5/5.0

Amazing service and crispy bacon! I think this may have been the friendliest staff we have ever seen at a hotel. We interacted with the them often during the stay (requests like borrowing scissors or needing to hand over a pile of sopping wet towels — you know, the usual with little ones in tow) and every single staff member was fantastic and had a smile on his/her face. It got to a point where I was actually looking for someone — anyone who didn't look happy and I couldn't find one single person. Also if you give the breakfast buffet a try I recommend the bacon. They make a ton and it is perfectly crispy. Yummy!

Camilo B.

06/27/2017

5/5.0
EspañolEnglish

Super Nice Excellent attention

Deborah D.

04/26/2017

5/5.0

The friendly staff are five-star! We are from an hour away and were so pleasantly surprised by the staff's welcoming. They were helpful and accommodating. The food was great and we plan a return trip back to the Auburn area with another stop there for dinner! Worth checking out!

Timothy R.

07/05/2016

5/5.0

Very friendly staff, good food, but overpriced room.

Craig F.

07/05/2016

5/5.0

Service was great. Everyone was very friendly. Beds are super compfy

Shelwyn B.

07/04/2016

4/5.0

Expensive, but very good food. Friendly staff.

Hal L.

06/05/2016

5/5.0

Great place, reasonable price. Walking distance to downtown area attractions and local restaurants and bars.

Bonnie E.

05/19/2016

5/5.0

Stayed one night when renovating my house. Relaxing very fine place. Definitely will recommend

Francisco Z.

02/05/2016

4/5.0

Service during the democratic debate was excellent. Cookies and drinks were provided. The place looked clean and professional.

Stephen D.

12/29/2015

4/5.0

4 out of 5 stars. Room was musty and the bed too firm. Nice staff and pool was clean

Taylor B.

12/12/2015

5/5.0

There for work. Room was amazing. Employees were very nice. Bed was the best thing I've slept on ever. Great time for the short time I was there.

Ioannis W.

07/18/2015

5/5.0

The staff was so nice and the room was incredible. The pillows were so soft and the shower has a glass wall it looks so futuristic! I would deffinately recommend this hotel! Nice area, and the receptionist was very kind!

Solomon G.

04/22/2015

5/5.0

Great staff, rooms were clean and bed was comfortable, will stay again if in the area.

Facilities

  • Non-smoking rooms
  • Lift
  • Snack bar
  • Restaurant
  • Luggage storage
  • Non-smoking throughout
  • Business centre
  • Safety deposit box
  • Facilities for disabled guests
  • 24-hour front desk
  • Bar
  • Air conditioning
  • Fax/photocopying
  • Non-smoking throughout
  • Family rooms
  • Iron
  • Ironing Facilities
  • Facilities for disabled guests
  • Heating
  • Outdoor furniture
  • coffee!

Internet

  • WiFi is available in all areas and is free of charge

Room Amenities

  • Alarm clock
  • Refrigerator
  • Microwave
  • Desk
  • Free toiletries
  • Toilet
  • Bathroom
  • Bath or Shower
  • iPod dock
  • Cable Channels
  • Flat-screen TV

Activities

  • Fitness centre
  • Indoor pool
  • Swimming pool

Parking

  • Free public parking is possible on site

Policies of Hilton Garden Inn Auburn

  • Check-In:

    From 15:00 hours

  • Check-Out:

    Until 12:00 hours

  • Accepted Credit Card Payments:

    American Express, Visa, MasterCard, Discover, UnionPay Credit Card

  • You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

    All children are welcome.
    Up to two further children under 16 years stay free of charge when using existing beds.

    All further older children or adults are charged $ 10 per person per night when using existing beds.
    The maximum number of extra beds/children's cots permitted in a room is 1.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

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