Review of Rodeway Inn & Suites Las Vegas Strip 2*

I have been visiting Las Vegas for over 30 years and this by far was the worse trip ever. They didn’t code the keys so I had to go bad down to the lobby to get them RE-coded! Then the desk person was giving me a real attitude "like she was doing ME a favor? " Then upon getting into my room the TV remote didn’t work… I had to wait over 35 minutes for the maintenance/security/shuttle driver person to arrive. Two guests in the room and only enough towels etc. For ONE guest. A stain of what appeared to be blood on the box springs under the mattress. I called for a wakeup call and directions to the breakfast at the hotel in the next morning and the "night auditor" couldn’t tell me where in the hotel it was and started yelling at me in the phone. I went down to the front desk to give him a piece of my mind and he was so busy tending and texting on his phone he never knew I was there. Upon checkout (we left very early Sunday morning @ 4:30am). They held our credit card for incidentals. I requested a receipt showing a zero balance. The night auditor said since we booked on Kayak he couldn’t give us a receipt. I said that had nothing to do with the checkout only the initial booking. Again he said he couldn’t give me a receipt. I told him that I wasn’t leaving without a receipt as I have seen errors occur wherein credit cards get charged and it wasn’t happening to me. He took 15 minutes while I waited to decide to hand write me a receipt. Unbelievable. I would advise that NO one go to this hotel under ANY circumstances. It is unsanitary, with unprofessional staff, inferior accommodations and substandard maid service.