Review of Hampton Inn and Suites Lafayette 2*

10/05/2010

Respond
4/10
My husband's job put us up at the Hampton in Lafayette, LA. We stated we preferred the Holiday Inn Express. We were told we would be put in "something better then that". Well, this is far from better. When we arrived we walked into the lobby with a big black tarp over the elevator hallway. We had a weeks worth of bags and asked what we were supposed to do to get them to our room. The front desk clerk tore down the black tarp and we were instantly covered in tile dust. One of the elevators were being re-grouted. I understand maintenace and upkeep, so we endured it. It was loud and you had to walk past that elevator with all the tools, cords, and mess on the floor to the next one. When we reached our room on the 4th floor it appeared to be livable for the week. Not what I expected, since this hotel is more costly then Holiday Inn Express and the rooms look identical. Of course, Holiday Inn Express wash all their bed linens and do not have these retched bedspreads that may get washed once a week that the Hampton uses. Everything appeared to be clean except the bathroom where there were clusters of hair on the floor. Ewww! The free breakfast does include eggs, sausage, etc. But it tastes like a free breakfast. Something to put on your stomach until your next meal. I decided to write this review when we awoke this morning and found a letter under our door stating the water would be turned off for 2 hrs and they were sorry for any inconvience. Even though the letter was dated yesterday, it didn't get delivered to our door until sometime early this morning. We were up late and it wasn't there when we went to bed. So, here I sit at 10am with no way to take a shower. I used bottled water to brush my teeth. Housekeeping came to clean our room at ten minutes until 10. She informed me she didn't have much time before the water went off and asked me what I needed. My response was "everything". We have been here since Sunday and no one has cleaned our room. I mean if were paying for housekeeping shouldn't we get it? As she was cleaning her cell phone rang. She answered it and talked on the cell the rest of the time she was in here. So, needless to say our room did not get clean.