Super 8 Super 8 by Wyndham Sterling Heights/Detroit Area

Hotel

Pretty impressed with this hotel. Friendly and helpful staff, clean and very nice rooms. We would definitely stay here again.

This is supposed to be a smoke free hotel. I have asthma and one of the triggers in cigarette smoke. All I could smell was smoke. Then to top it off, the front desk associate didn't check us in right to where they got their money, no he "held" the money off our card so we got charged for 4 nights. (still waiting for one of the charges to be refunded) when we were only going to be there for 2. Another front desk employee was extremely rude to me and refused to talk to my husband. I was there for a funeral which this made the stay even worse. I will never return to this hotel.

Location is good for meetings. Was sort of clean but not super clean. Staff was friendly.

One customer service rep was very nice yet today, they hiked prices double because of a dang convention what the heck and have a independent policy where kids are free not here at all wanted us to pay 110 at a 2 star hotel! We are in a bad situation and we have spent well over 1, 110 in over week! I will not recommend so I go back to rewards and they want to charge 350 for 5 days and prior had us in a dog infested hair room and gave us 15% off a room while sons are allergic then next room clearly no smoking but was tree smoke and cigarettes on top of you turn air on and mildew mold smell so owner moves us to a suite omg what a difference the carpets are clean they even steam clean some more updated and for a table they call it a suite lol and as they are independent owned most motels kids 17 younger free oh not here they are money hungry! We had went for years! You want a weekly better rate go to days inn or Baymont on 13 ect! Charging ppl 110 for a standard hole in wall room makes me sick! On top had to give kids breakthing treatments! The second night I'm complaining he said do u want air freshener WTH for a moldy ass air conditioner!

We booked a non-smoking room. We get to the hotel and check in, the entire hallway smelled like pot. The room wreaked of pot and cigarettes so bad that my fiance and I had to go to Walmart and buy air freshner. The cleaning crew sucks at their job. There was a partially smoked Joint laying in front of the door 2 doors down FOR THREE STRAIGHT DAYS! You may or may not get turn down service on any given day. The days that they actually do get to your room for turn down service they forget to leave you clean towels more often than not. I don't mind using the same towel I did the night before BUT they took said towel and left me with nothing.

One customer service rep was very nice yet today, they hiked prices double because of a dang convention what the heck and have a independent policy where kids are free not here at all wanted us to pay 89-100 at a 2-3 star hotel! We are in a bad situation and we have spent well over 1, 110 in over week! I will not recommend.

The room was ok however, when I pulled the cover and sheet back the bedding was dirty and looked nasty, the microwave looked like it had never been cleaned, I asked the house keeper for new bedding and made the bed myself, we cleaned up the room, so that was better. Overall I give it a two because the housekeeper was nice.

Stayed here for an extended period before switching hotels. The carpet in the hallways are disgusting. They're all stained with who knows what and the stairwells look like they haven't been vacuumed in years. On 4 separate occasions the hallway by my room reeked of weed. I avoided doing laundry while there, one of the 2 machines was out of order and the other looked inadequately maintained, I chose to drive to a coin laundry 3 miles away. The room was decently clean, but all the furniture was well used and showed a bit of damage.

After a Slayer concert, I'm more than happy to rest my head at a fleabag crackden, sleeping with one eye open worrying about prostitutes and shadow people trying Rob me. For a few bucks extra, I got a safe, friendly, clean and accommodating room. Since this is supposed to be Slayers last tour, I might not have the option to stay here after a Slayer concert again. BUT if I did have that opportunity to, I'd take it.

Please do not stay here unless you want to have your PRIVACY VIOLATED! I stayed here one month and one week, after being here on Business based. I was alone in the room for at least three weeks before my fiancée stayed too. We didn’t know what was going on because we worked and only kept our stuff there and used the place when it was time to sleep most of the time. Today we realized there were two holes in our ceiling and another one was being drilled in our bathroom. We were running late for work so we made a complaint and went back about 30 minutes later to grab some of our valuable stuff. Called the police and filled a complaint but they didint do anything because they had already covered those two HUGE HOLES! even tho we had proof of everything! The manager Sam gave us 15 minutes to grab our stuff. So we literally got kicked out because we raised awareness of someone spying on us in our room. I don’t care about the money even tho I paid over $1000 go stay there! But you should be ashamed of yourself spying on people who help you make your bread. I never got an apology or an attempt to make things right. YOU ARE NOT SAFE HERE! Do not go here, especially if you are a woman. I’m planing on taking this to court.

Very convenient location with excellent rooms, well kept, honoured services with out spoken personalities to help you any time. Let me say Super 8 is excellent place for your stay. Thank you.

Cheap if u dont plan on spending more than 350 for a week. The Bed sheets had some black stains but I could tell they were thrown into the washer. You will hear the people in the other room but if u leave the fan on you won't. The key card does deactivate all the time and u gotta go in the front so they fix it. Also I woke up at 8 and they didin't have any coffee left, so if u want breakfast or coffee, wake ur ass up early. Thats all I gotta say for right now.

Considering the reviews here I'm confused on some of them considering I've never met the same distractions during my stay?! But not everyone's experiences are the same for many different reasons. However, every time I've stayed, and fairly regular, I must commend not only housekeeping, but also Sam and the rest of the staff! Thank you for the right hotel experience!

This place is disgusting, my boyfriend and I stayed here for one night so we can catch our plane the next morning. The carpet in the hallways need to be pulled up and replaced, the furniture in the rooms also need replacing, the tubs need a vinegar treatment (or replaced). They advertised continental breakfast, that was a depressing site. The lobby, however was really nice. I slept fully clothed, and prayed really hard lol.

My truck broke down and my company was going to pay the bill for me and couldn't. Only because they wouldn't expect credit over phone. No problem anyways I showed up and asked for a room and he knew exactly who I was so I got a room for the night. Very friendly and really great service. One thing I noticed was that heat took awhile to get working but I'm use to that because of my work truck. Overall I would go back hands down and would recommend it to others. Cheap rooms.

The staff was very helpful, the rooms were clean, and you couldn’t hear your neighbors next to you! Plus they gave us an upgrade and let us check in late! Recommend this hotel x1000!

All good, just some weird protocols for getting on internet, nice, clean, easy to check in and out. Professional staff.

We checked in immediately with a super friendly staff member. Was greeted by the hotel staff and every corner. Low prices great rooms.

Noisy, there were lights in he room that were not plugged in. The main lights worked from a switch, fine, but when you turned off the lights the small fridge went off as well. We tried to charge our phones, whoops, the light goes off all the plugs go off. The room was a balmy 40 degrees when we checked in. We were laughing as we used the hair dryer to try to stay warm. There were people making in the noise late at night, the worst part of not getting a good nights sleep was hearing your neighbor getting one. The outside doors don’t lock so anyone could come in at night. The doors to the rooms have huge gaps so we used some sheets to block the light, cold, and noise. We used the pillows to fill the gaps in the windows and were happy we brought our own. The furniture was pulled from a flood. I can go on… we would never stay there again. If I had an enemy I would warn them not to stay there. The staff was nice but we should have gotten the warning when the maintenance guy was smoking near a non-smoking sign. You can’t make this stuff up. I’ll be surprised if this review makes it on the site.

The staff are corteous and helpful, but the building itself is why I gave this a poor rating. There are stains… everywhere. Floors, walls, furniture, linens, etc. I came during the winter time, so there was salt everywhere as well. They don't seem to do a good job of cleaning the place up. My bathroom made me feel like I was in a hospital loo; plain, dimly lit, antique looking. I had to get my room keys reactivated everyday because they kept deactivating. They claimed it was because of being near other credit cards ir my phone, but I laid one of them on the counter and tried it when I got back at the end of the day and it still didn't work. I didn't encounter any bugs so that's a plus, and the internet and TV channel selection is pretty good as well. I stayed for a total of 4 nights, I wouldn't recommend it. It might be easier to stay in for a night or so because the price of this place is so tempting.

Fair price wish check out was at 12. Was disappointed that they ran out of king beds. The queen rooms are kind of tight. But the bathroom was accessible and wide so many that's why. Room smelled like old folks stayed there long term. Literally went to family dollar and bought fabric deordorizer. I joked that we should leave it behind so they can make use of it. It was that serious. Wi-Fi was trash couldnt do my homework and its finals week so that's major. Oh well.

The lobby was well maintained and I loved that their Christmas decor. I was there to pick up a friend and you definitely what you pay for and then some here.

An ok plc and the room is ok but not all the channels work on the TV. There was a slight difficulty with the wash and dryer there. It has a great bed and bathroom.

Amazing place to stay when your balling on a budget. Matthew is a amazing person to run into. And has a heart of gold.

Front staff was friendly and accommodating. Room was a little more worn than pictures online, but clean. Free Wi-Fi, and decent cable. Bed and pillows were comfortable. Place was quiet, and walking distance from a plaza that had Mediterranean and Japanese restaurants.

I just called this hotel not even 5 minutes ago and asked if they charge for pets and I got hung up on by the person that just answered. I called back again and I explained that I was just calling about pets and if there is any fees charged for pets and the person was talking extremely low and I told them that I could hardly hear them. This person then talked to me like I was retarded and started talking slow but still had a low voice and then I was hung up on AGAIN! I have never had such a awful experience with customer service as with this place. My advice stay away from this place… rude people bad customer service! If I could I wouldnt even give them 1 star!

Good value for the price. Friendly staff. Great location. Could use a refresh in design for the rooms.

Great staff that hooked me up with breakfast before their 6 start time. Nice clean rooms. I'd stay again.

Disgusting! Nothing like pulling back the covers to find pubic hairs! Of course they don't have maid service, but " if you want to come to the desk we will give you clean as sheets (make it yourself I guess) then… You'll have to talk to the manager on days… Oh you can bet I will! I should have known better by the dirty furniture (that's probably 30 years old and never been cleaned) or the big cigarette burn marks in the funky carpet. Too late to find a new place to stay the night, but you can bet it will be the last SUPER 8 I'll ever stay at! Save your money… sleep in the car!

It's a Super 8 for better or worse. It's affordable and the staff was nice enough. The room was fairly clean, though we had some strange looking spots on one of our lamp shades, and there was another guest's hair still stuck to the hair dryer. The switch was also broken on our A/C unit so turning it on and off took some doing. The cable also goes out intermittently and leaves you with extremely loud white noise, so use caution if you leave it on when you sleep. All in all this place works if you're on a budget, but there are probably better spots in town.

I have stayed at about 6 different Super 8 locations around the US and this was the best one so far. Clean, friendly, great price. Recommended!

Since Super 8 has updated the property I can say my stay was really enjoyable. The location was great, located to shops, restaurants and not too far from the freeway. The room, including the bathroom was well renovated and very clean. And no bed bugs… lol. The staff was friendly and very helpful. Overall, they were exceptional.

Had a pleasant stay. Nothing very remarkable but had a decent room and clean. Very affordable. Staff was nice and helpful. Check in was a little rough but got through it with some small effort and patience.

Staff was very pleasant and helpful. Room rate was very affordable. Room was extremely clean and well supplied. I experienced a very relaxing evening, very little noise, a little TV viewing and a good nights sleep. Beds were quite comfortable and everything worked perfectly. I would definitely stay again and refer anyone looking for an affordable room in the area. Thank you for your hospitality.