Kimpton Hotel Monaco Chicago, an IHG Hotel L7 Chicago by LOTTE

Hotel

We had a pleasant stay. The hotel is very clean, the staff courteous and the hotel is centrally located. Too bad we missed the complimentary wine at the designated hours. But we had complimentary coffee and it was excellent. Oh, we also love the window seat. We will definitely book at this hotel the next time we're in Chicago. FYI: River view rooms are the best but they all do face the Trump building.

Wow! The staff at this places goes above and beyond. We were greeted with a warm welcome and every employee was friendly and professional, especially Antonio and Jonathan. They made our stay very enjoyable. We loved the complimentary cocktail hour from 5-6 and the free bike rentals! I recommend riding along the river all the way to the Lake. You can access the riverfront path right across from the hotel. We also enjoyed our room. It was like a vintage bedroom — small and quaint! Perfect for a few nights. Lastly, they are very pet friendly! We will be back! Thanks Monaco!

Upon checking in we were greeted by attentive and friendly staff. Jonathan (who opened the door for us, and later got us outfitted with bikes, and put our bags in storage) was very friendly, and Michelle at the front desk provided us with excellent suggestions for things to do around town during the day and at night. Rooms were nice with good beds and good views (very thick blackout curtains for a good nice sleep). Wine hour is a nice touch, and the location is perfect for exploring the Loop and River North neighbourhoods. Close to the rail line for further exploration, but far enough away to not get the noise.

Cannot adequately describe how great the staff was. Room was fantastic. (Wish the TV had NBC Sports. ) Will absolutely go back.

Friendly, helpful staff, Very nice rooms, and a great location. If you are visiting Chicago, and want to be close to it all this is the spot for you. Drive up, hand them your keys and enjoy the city. Kimpton hotels offer more of an experience than the cookie cutter big name hotels. Unique atmosphere with all the amenities you expect from a modern hotel.

Excellent location, price and quality.

You feel like you've been transported back to the 40s based on the ambiance when you walk into the lobby. But don't let that fool you. All the modern conveniences, good food at the restaurant, craft cocktails at the bar. Central location makes this a lovely retreat for those new to the city, or a weekend get away for locals. Did I mention the free wine and snacks every day from 4 to 6, so you can get to know your 'neighbors' as well as the locals! Friendly people and superb staff.

Very good only q should be more frequent.

This is our favorite hotel in Chicago. So much so, we make an effort to come here every year. The staff is very nice, responsive to any issues you may have. The wine happy hour every afternoon is fun. Plus their location is excellent to everything you’d want to do. Pay extra for river view. It’s worth it!

The staff have been extremely courteous and helpful. The room is very comfortable with a high ceiling and a comfortable nook overlooking the river. The hotel is in very close proximity to Michigan Ave, Navy Pier, Grant Park and many other great places to visit. The fitness room was clean and had nice equipment. I'll definitely look into staying here again next time I'm in Chicago.

Get away from hustle of Chicago but close to River and amenities. Set a block back from Michigan Ave and Riverwalk so you benefit from what the hotel has to offer without fighting your way in and out. Huge fan of service and staff friendliness. Michael at the front door is sort helpful and always saying hi to all guests, even your 4-legged ones! Hotel is dog friendly.

I Love this hotel. The window seats are beautiful. It's a great little retreat in your street facing room. The staff is wonderful, Luis was great sport. The lobby is warm and inviting too. The only reason for the 4 stars is the mini bar prices are totally unreasonable… but I believe every hotel is like this. Would stay again and will recommend. The locations is Perfect!

First time at this hotel and staying with Monaco. I'm impressed! The staff was exceptional and made me feel so welcomed. A shout out to Dion. He was the nicest person and went above and beyond to ensure I had a great experience. I don't visit Chicago often but when I do I'll be staying here.

We're staying for four days, and so far, the hotel and people have been wonderful. Doorman is very friendly, everyone at the front desk is all smiles and more than happy to suggest restaurants or other locales if you ask. Our room is comfortable, clean, the hot water is endless and delightful.

It so happened that we did not book rooms, we picked it up very quickly, the staff are friendly, quick and tidy, in the morning in the lobby waited for coffee and tea, the first who came down from the room got buns and a little fruit! The location is great, the window with wide windowsills with pillows can be seen "corn" and Trump Tower.
In the room all you need, everything is clean and neat.
We stopped at the third hour, left at noon.
In case you come to Chicago again, we will definitely consider the accommodation option here!

I stayed here over Christmas. The hotel is built around people. There are lots of options for meeting people, the lobby is set up like a living room, and pets are warmly welcomed. There are also amenities like a bicycle for borrowing, yoga mats in the room and a keurig at request. Wonderful friendly staff was amazing. I will be back!

This hotel is very nice and the restaurant has very good food.

Absolutely amazing place. In the heart of the city. Our view was gorgeous. I love the window seat. I spent quite a bit of time there. We will be back.

If anyone is looking for a great deal on hotels you can check it out on HotelRaven. Com Booked a room on there and they had the best rates around… We stayed at Hotel Monaco this past weekend and it was everything we needed. Our room was cozy and the service is outstanding! However if I could rate the in-room massage experience it would be a 2. The massage therapists arrived 15 minutes late to start, and I left in more pain than before I started. The therapists performed very little of the deep tissue we paid for, instead taking it upon themselves to perform multiple chiropractic maneuvers that they certainly should not have been performing. Do NOT waste your money on this painful experience. I did not want my rating to affect the hotel in any way because the hotel and our room itself was exceptional.

We stayed at Hotel Monaco this past weekend and it was everything we needed. Our room was cozy and the service is outstanding! However if I could rate the in-room massage experience it would be a 2. The massage therapists arrived 15 minutes late to start, and I left in more pain than before I started. The therapists performed very little of the deep tissue we paid for, instead taking it upon themselves to perform multiple chiropractic maneuvers that they certainly should not have been performing. Do NOT waste your money on this painful experience. I did not want my rating to affect the hotel in any way because the hotel and our room itself was exceptional.

Friendly staff. Large sized, nicely decorated rooms with queen beds. Clean bathrooms and large closet. Bathrobes. Nice touch. Very comfortable chaise. Restaurant has fresh, good food at reasonable prices for an expensive downtown hotel. Only negative was view of parking lot.

This hotel was great and I'm not quick to hand out 5 star reviews. Bed was comfy. Views were amazing. The best location. Friendly staff.

This is our go to hotel in Chicago. It's on Wacker and Wabash and we make sure to go to their restaurant, South Water Kitchen because I love the PB&J grilled cheese! The kids love to sit in the window of the hotel room. We'll definitely be back!

Stayed here for one night after flying into o'hare. Really nice staff. Wine hour is a nice touch: 5-6pm. Most of the rooms have huge cozy window seats about four feet off the ground. Makes you feel like a kid looking down over the river. Highly recommended.

What a wonderful experience. The best location. Friendly staff. Clean and comfy. The best part the window seat — big enough for two and overlooking the river.

Excellent service and great facilities.

This place is beautiful! If you have a room on the north end of the building and high up (I was 10th) you get a great view of the river and city. So many things in walking distance. The staff is amazing!

This hotel was great and I'm not quick to hand out 5 star reviews. Bed was comfy. Views were amazing g. Window seats were cool place to sit and watch the city. Sign up for their rewards and they give you 10 bucks to raid the mini bar or the bar in the hotel.

The best hotel I've ever stayed at! Not just because of the location but mostly because of the service. Every single employee was super helpful and friendly. From the valet person to the front desk. Will definitely be back.

Loved my stay! As most Kimpton Hotels, the facilities are very posh and polished. Rooms were beautiful and had amazing views. Close to everything downtown. My new favorite hotel in Chicago!

My wife and I stayed here while visiting family in Chicago. It was the perfect stay. The hotel was comfortable and clean and close to everything. They rent out bikes for free during the day and Chicago is a great place to ride bikes throughout the city. So many good restaurants around in the neighborhood and things to do.

Was good location and friendly staff! I loved the window seating, you can see the city by the window!

This was our 1st time at a Kimpton property. We had a beautiful room, loved the robes. The staff was courteous and very helpful. The doormen were great. If we needed anything they were ready with their umbrellas every time we walked outside. The location is ideal to everything. We loved the happy hour wine time and the ambience was very enjoyable. We will definitely stay again, already planning our next visit.

Beautiful hotel right on the river! This place is a gem… beautiful decor and a really awesome staff!

Location is great. The staff are very friendly. When we went, coffee, tea, and Wi-Fi was free all day. Room was perfectly adequate. Couldn't ask for much more from an overnight hotel.

Nice facilities, clean and well-kept. Great location. Friendly staff. Priceline and the hotel double-charged me for the rooms, so beware.

This is my favorite Kimpton hotel so far. I booked a room with a river view, and the alcove window with its view of Goldberg's Marina City (and river) is amazing. I'm always impressed with the staff at a Kimpton, but at the Hotel Monaco in Chicago I've been treated especially well. (Must be that special Midwestern form of hospitality! ) The pet friendly policy and complimentary wine happy hour are awesome Chapeau.

Oh what a surprise! Disappointment with Kimpton for the first time ever. Not up to standards to the rest of Kimpton hotels. Place is ok, clean and comfortable but not Kimpton. The entire hotel needs a face lift. Not coming back until they have done a renovation. Hope Kimpton gets on top of this as they are great hotels!

Great friendly service from the entire staff. Nice size rooms with views of the river (if you book a corner room). Comfortable beds. Love the seating on the windowsill on every window. Superb Kimpton hotels property. Short walk to millenial park, intelligencia coffe, and river north. Cant wait to go back.

If you're trying to find a really great deal on this amazing hotel I'd highly suggest booking it through the website HotelRaven. Com They have great deals for it on there! Such a perfect place don't have enough great things to say! Hotel Monaco is my favorite hotel in Chicago. It is within walking distance to just about everywhere and has a great view of the Chicago River from several of the rooms. The staff are all amazing. They are kind and warm at check-in and are always eager to help in any way they can — I especially like the doorman/valet staff, though. These gentlemen are so helpful and attentive but not overbearing. Wine in the evenings are an added bonus as well as the hot chocolate bar from 3-5. Rooms are always spotless and surrounding areas are quiet. Love the Monaco!

Great location near the Riverwalk, staff is very nice, overall a great hotel. Deserves the Kimpton name.

I loved staying at this little hotel! The rooms were small but very clean, the staff was friendly, and the location is prime for shopping in Union Square. Plus it's very affordable for the city. I loved the bartender Alicia, she was lovely and very smart… made great conversation with my mom and I. I will definitely stay here again. Great experience.

Hotel Monaco is my favorite hotel in Chicago. It is within walking distance to just about everywhere and has a great view of the Chicago River from several of the rooms. The staff are all amazing. They are kind and warm at check-in and are always eager to help in any way they can — I especially like the doorman/valet staff, though. These gentlemen are so helpful and attentive but not overbearing. Wine in the evenings are an added bonus as well as the hot chocolate bar from 3-5. Rooms are always spotless and surrounding areas are quiet. Love the Monaco!

Crazy funky cool. Unique hotel. Fun. Very clean. One block from Michigan Ave. Desk clerk Erica was very helpful. She facilitated a room change I needed, quickly and pleasantly. Employees like her should be recognized. Perhaps a raise would be in order. Customer service brings me back. One star off for screwed up Wi-Fi.

Awesome rooms and attentive and friendly staff! This hotel is chic and I would definitely stay again! They are pet friendly too! :)

Had a great experience — love the window seat, wine hour and friendly staff. The river view rooms were amazing!

Best hotel stay I've ever had, Hotel Monaco is centered in a great area which made it quite easy to walk to all of the destinations we wanted to visit. The staff is extremely inviting and friendly, and they were more than happy to help out with any questions we had. My only complaint would have to be the expensive valet parking if you do end up driving there, but from what I can tell that's pretty much the case anywhere you go in Chicago, so if you travel by car be wary of that. Again, great hotel at a decent price, would've liked a pool but other than that I have zero complaints, I'd definitely recommend the location to anyone looking to explore the city of Chicago especially on foot.

Great hotel! The rooms were clean and looked modern. The location here is amazing too. Only thing I would change is the room sizes, they were a bit on the small size. Definitely would come back.

I have stayed at Hotel Monaco in San Francisco and loved the experience, so when I was looking to reserve a room in Chicago and saw that Hotel Monaco was an option, the choice was easy! I love this hotel! Its charming and unique and the location is terrific. The entire staff has been incredibly professional and welcoming (Erica greeted us at the front desk — extremely friendly and helpful). They have spoiled us, I had mentioned that my husband and I were celebrating our anniversary in the notes section of the reservation, thinking that they will probably ignore it like most hotels do — but NO! They took it to heart and provided us with the perfect room with a river view and bubbly treats upon arrival. There is nothing typical about this hotel, from the super clean rooms and sassy decor to the leopard/zebra bath robes, this hotel is unique in every way. They also offer a friendly companion for your room, where else can you request a goldfish?! "Charlie" has made our fun room even more homey. I will never need to look for a different hotel when coming to Chicago again, I have found my go-to stay!