Review of Hilton Clearwater Beach Resort & Spa 4*

Michael N.

04/03/2018

Respond
1/10
Ditto what a previous reviewer said — every word. Ok, so I never post bad reviews, as I suck it up and learn from the experience as not to go back. But with the prices they charge and charge for everything, I had to share! I had read the reviews before booking but I called and asked questions before booking to see what the hotel had to say. I was lied to! We stay at resort style places all the time and it’s never been like this! The valet charge of $25 a night is understandable as parking is scarce. However the valet aren’t friendly nor are the staff that helps with luggage. They act as if they don’t want to be working. The daily resort fee gets you nothing… it’s extra money for the hotel to pocket. The beach rentals are WAY overpriced and they then they charge 7% in tax and extra 18% resort fee on the rentals. We paid over $85 for beach chairs for the day. The only people that were super friendly were the guys who rented out the cabanas. You can’t bring your own food/drink/chairs, so they have you! They don’t acknowledge diamond members here and you don’t get the diamond perks at this establishment. And when you check in, you feel like cattle being herded… turn and burn. They up charge for breakfast if you want anything hot and at $20 just for cereal, fruit and toast… that’s pricey! The hallways are so loud and the plumbing is horrific. The hotel is not nice enough to charge what they charge. Clearwater beach is nice but you can get the same kind of nice beach at St. Pete/Treasure Island for better quality, great customer service and more for your money! Save yourself the money and time! This place was busy, but I’d bet money it’s not from repeat customers. This is a stay once kind of place.