InterContinental Mark Hopkins San Francisco, an IHG Hotel

Hotel

Beautiful place! Amazing customer service! Best location! Rooms super clean! Will definitely come back again! Thank you.

An upscale hotel at the top of one of San Francisco’s steepest hills. Beautiful decor meet’s luxurious 1920s class. Tasteful and spotlessly clean both inside and out. The rooms do not disappoint in their elegant charm. The Intercontinental would look right at home in luxurious Mayfair, London. Friendly staff, the politeness found everywhere within the the US is alive and well here, and the initial meet & greet amplified that. Christmas has come to the MHI and the good cheer is very evident. After at 12 hour flight and an additional 2 hour journey in rush hour freeway traffic, it was great to relax in the Top Mark bar on the very top floor of the building. The nighttime San Francisco skyline view from the window rivals any glittering view in the USA. Stunning! Set in the very heart of SF it’s a paradise for weary traveler’s looking to explore the magnificent city. The hotel is bang in the centre of where you want to be. Affluent and chav free, the MH is a must for anyone looking for the perfect hotel. Highly recommended.

The atmosphere is historic and yet it is comfortable. The staff is incredibly kind and helpful.

A class act. Great service, the best food at a hotel in the city in 45 years. I've had meals in every hotel, more then once. Don't let the chef 👩‍🍳 get away.

From the moment we walked through the door to hanging out after check out, the service and atmosphere were incredible!

Such a beautiful hotel. I met the hotel manager Michael and he was very nice and suggested we head up to top of the mark for cocktails.

Great hotel but it takes quite a hike up hills on all ends to make it to the hotel! The views from there are spectacular snd the staff very accommodating. The hotel also has a fantastic rooftop restaurant with a full view of San Fran.

Amazing hotel, staff are so kind and friendly. Rooms are so spacious and the bed is so so comfy. When we came back to San Francisco this is priority hotel of choice🏨 thank you again 😊

Loved our stay in this beautiful hotel. Great location!

The hotel is outdated, room was dirty, and not up to IHG standards. The exception was great service in the hotel restaurant for a business lunch.

Great hotel top notch service. Highly recommended.

Nice rooms and very clean.

Very nice; great location.

Friendly staff and fast check in.

Location is fantastic. First class services and the view from my room is breath taking.

Great views from the room. Valet and concierge services are top notch. Wonderful location.

Top of the Mark was gorgeous! Very clean and safe!

Friendly staff. Sense of history. Old school class.

The very kind staff attended to us so well. Cannot wait to come back! Thank you, David and Tony, especially.

Love to be at hotels when on vacation. High quality facilities at very competitive rates and special treatment for Ambassador members like room upgrades.

Wonderful San Francisco icon that does not disappoint! the staff is the best and made our family feel so welcome. Best Christmas ever (who woulda thought! )!

What a fabulous room! Glassed in terrace AND outside terrace. What a lovely relaxing room. Lovely service. Just lovely and relaxing. The views from this room (1616/1618) are unbelievable.

Great location and views. Loved our stay.

Wonderful neighborhood, clean and very helpful staff. When I mentioned I’m a 1st responder, I was given a discount with courtesy upgrade with great view on the bay. Me and my husband had an awesome time in the city and the hotel.

Old historic building, they let us check in at 1000am which was wonderful. I enjoyed the service.

First of fall, I am already great full to be at this hotel intercontinental mark Hopkins because this is first historical hotel in the city. This hotel has a good room services and hospitality. Staffs are very friendly and helpful. Food is incredible and healthy. I feel so much comfortable and safe during my staying there. Thank you for your warm hospitality.

Excellent service
Great food.

They are graciously first responders and serving them meals to boot!

The staff is treating us like family and our room and view incredible.

How can you not love the Mark Hopkins. Its a beautiful place to be, truly a treat. We enjoyed every minute of it. Sandy and Emilio Torres.

Our third time staying here & it didn’t disappoint! Beautiful views, comfy bed & spacious room. We didn’t get to go to the Top of the Mark because it was so busy! But you have to expect that during the holidays I guess. We will be back!

Great rooms friendly helpful staff highly recommended.

Wow, what a great hotel. Excellent service, clean comfy rooms and beautiful view of the city. Highly recommend!

Seems to be an excellent place to stay and the room is an excellent value compared to the Fairmont across the street.

Great historic hotel with a classic design along with contemporary services — top notch staff.

I had to wait for 15 minutes to get bellman to get my luggage from valet parking.
The room was very small doesn’t have cloth drawers.

A wonderful hotel in a very pleasant neighborhood with prompt & skilled service, helpful & friendly staff, and unexpectedly a great value as compared to the Union Square Hilton (and very likely all the Union Square hotels).

Great location. Helpful staff.

What an amazing experience! Wonderful customer service, lovely room with an even better view and all the amenities that came with our stay. Definatly coming back!

Very beautiful historical building, staff that go out of their way, great dining & good views. 24/7 room service. It is such a fancy place that did not feel stuffy.

Great place. 30 years between visits. Will be back 2049

My go to hotel in San Francisco. At the top of Nob Hill, the location can't be beat. Of course, being at the top of the hill means you'll have to walk back up at the end of the night… Not for the faint of heart. The staff are friendly and the hotel has details. Modernized but still with the old class elegance. Buffet breakfast is fantastic although a bit pricey. Rooms are smaller but comfortable. Ask for a high floor for exquisite views of either downtown or the cathedral.

I liked this hotel (we have been here twice). On the one hand, it's not much old-fashioned, but for those who love the spirit of history it should be interesting. The location on the one hand is convenient (next and the centers of rental cars are located, and there is a place to walk), on the other it stands right on the hill and resemble "back and forth" is not so easy (but the beautiful view from the windows of the hotel).
Nicely pleased the restaurant in the hotel. Also at the top is a bar with a beautiful view.

Nice hotel but dingy in areas. Common areas and hallways could use a good cleaning. The carpeting in the halls had me nervous about taking my shoes off in the room, but my room was very clean and cozy and had newer carpet. Food was good but very expensive. Bed was very comfortable. My stay was pleasant and I will stay here again the next time we come for a show at the Masonic.

Went to the Top of the Mark for drinks with friends. A bit foggy that day so didn't see much but the view was good on other nights I've been. We stuck with the simple classics for drinks and shared a few appetizers. They were delicious but in the portion to price ratio, we could definitely tell we were paying for the view could not see — — — even with SF price norms taken into account. Regardless, live music was enjoyable and we had a great evening. Might skip and hold out for good weather next time though.

Very pleasant. Elegant from the minute you pull in and are created by staff. The lobby is very nice with high ceilings and antique furniture. The rooms are good size and decorated classy. View from the room is amazing. Nothing but good things to say about this classy hotel.

Amazing service! From the moment I entered the hotel to me getting into my car to leave, everyone was very helpful and friendly. The room was impressive, and they left on classical music for us to walk into, which was a subtle but very nice touch. We got an amazing view on one of the higher floors. Located near many popular destination sites, it's a great place to stay. Just a warning though, it is located at the top of a hill, so if you plan on walking around to explore the area, be prepared for some hiking. I would definitely stay here again!

We recently traveled to San Francisco and stayed here in celebration of a birthday. It was a wonderful experience filled with so many graceful touches from the staff there… especially Issa at the front desk. He really defines the word hospitality. He went above and beyond to make us feel welcome. Thank you all so very much. We recommend this hotel highly to anyone looking for a memorable stay and we will absolutely be staying here in the future.
— The Mechelke Family.

The hotel is clean, the bed is mostly comfortable, and I have control of the A/C in my room. The hotel is situated at the top of a very steep hill. I’m okay with the walk to my meetings and the cable car is right outside if you aren’t okay with it. The only downside is that the rooms are just a bit worn. The cleanliness made up for that. The area is mostly vacant of the homeless which is nice for the evening. Close by is Huntington Park, which seemed to be the neighborhood dog park during my stay so that was entertaining. The view in my picture is facing southeast from the 2nd floor.

If anyone is looking for great deals on hotels go to HotelRaven. Com Booked a room on there and they had the best rates around… The first night I stayed at the Intercontinental Mark Hopkins for work, I wandered up to the Top of the Mark to watch the sunset. I ended up talking to George, the manager, for one & a half hours. Of course, during this time he stepped away when he needed to do his manager responsibilities. We had such an enjoyable conversation about San Francisco, the surrounding areas and life. He gave me an interesting run down of the San Francisco history and buildings / bridges we could see from the Top of the Mark. He also took the time to write winery recommendations for me when he found out I had never been to Northern California and was planning to extend my work trip to explore during the weekend. George was the highlight of my stay in the Intercontinental / San Francisco. For the weekend, I left the Mark Hopkins to stay in a nearby hotel steps away on a personal trip; I came back to the Top of the Mark with my boyfriend (who met me for the weekend from Cambridge, MA) because I wanted to grab some food and drinks there and let him meet George. Great service, food & drinks! I never actually bought anything the first time I was there because I was so exhausted, but George made me feel very welcome. George, thank you!

The first night I stayed at the Intercontinental Mark Hopkins for work, I wandered up to the Top of the Mark to watch the sunset. I ended up talking to George, the manager, for one & a half hours. Of course, during this time he stepped away when he needed to do his manager responsibilities. We had such an enjoyable conversation about San Francisco, the surrounding areas and life. He gave me an interesting run down of the San Francisco history and buildings / bridges we could see from the Top of the Mark. He also took the time to write winery recommendations for me when he found out I had never been to Northern California and was planning to extend my work trip to explore during the weekend. George was the highlight of my stay in the Intercontinental / San Francisco. For the weekend, I left the Mark Hopkins to stay in a nearby hotel steps away on a personal trip; I came back to the Top of the Mark with my boyfriend (who met me for the weekend from Cambridge, MA) because I wanted to grab some food and drinks there and let him meet George. Great service, food & drinks! I never actually bought anything the first time I was there because I was so exhausted, but George made me feel very welcome. George, thank you!

Great location, great staff — very helpful — got a great price on upgrade to a suite. Good facilities, restaurant menu somewhat limited but food absolutely top notch. Waiting staff helpful & knowledgeable but etiquette lacking for a hotel of this quality. Overall extremely happy with the experience.

Previously tried to stay close to the financial district. It was so nice to experience an older classic part of the city. Views were great. Service was great. For short trips, ask to use the hotel transportation. They don't always offer it, but it is a great service.

This is a very old and beautiful hotel. Everyone was friendly and hospitable. The beds are super comfortable and the bathrooms are gorgeous. I like that the windows opened a bit to allow fresh air in the room. The views are gorgeous. Cant wait to stay here again.

Just the experience of walking into the Need for Speed Hotel entrance was well worth it. But seriously it was a nice place with good breakfast and great Swiss style coffee. Could do with a bit of modernization but overall in good shape.

Stayed overnight with family for one night (Saturday). One of a kind experience in a historical hotel. However, note that this place is optimized for business or diplomatic guests… not weekend getaways: prices are expense-account targeted (cocktails are $16, bottle beer $9). Just plan ahead and hit the Trader Joe's down the block and you'll be fine.

The service at Top of the Mark was lovely and the view fantastic. Drinks were predictably expensive, but well worth it. We were seated quickly (party of 4, arrived around 7 on a Friday evening just as the sun was setting). Stayed until about 9. It was a fantastic place to catch up and have old friends see so much of San Francisco.

As an Intercontinental, I was underwhelmed. But the bed was very comfy and the towels were great. Poor on paper goods, like tissues and toilet paper — felt like a low end motel. Why are there steps up to the front doors? = awkward to get my wheeled luggage to the doors. The Old mail chute at the elevators is cool. The lobby is underwhelming — again, for an Intercontinental. I would maybe rate them higher under another name! but they just don't live up to the Intercontinental reputation in my mind.

I was there for a week long business trip. The hotel has a well worn feel to it but others may call that character. For what you are paying though it is pricey and doesn't have all you'd expect such as in hotel convenience store, first floor bar etc. There was mention of one on the top floor but as they say, out of sight, out of mind. Laundry is eye wateringly expensive, breakfast is around 35 bucks. Fortunately breakfast there is worth it as is the service. Can't fault the bell boys or front staff bar one guy who upon me finding my room cards weren't working told me to go and wait outside my room for security without any hint of an apology for the inconvenience. Room was good size (I had a corner room with two views). Bed very comfortable and all kept clean. 3 stars.

For the price of the rooms are small but quite nice. It has very good views from the windows and the staff is very attentive. When I first came to check in early they had my room ready which was nice but rushed me along hastily without too much information. Seems kind of odd because it wasn't that busy but I would assume that is how the staff typically operates. The restaurant downstairs is rarely open and the top of the Mark Restaurant is a bit overpriced with a limited menu but overall I think you are mainly paying for the views / real estate.

We visited Top of the Mark for drinks and small plates. The prawn tostada was refreshing and the grilled octopus was great. The drinks were well mixed and smooth. The view from the restaurant is amazing. We definitely had a great view of the city especially during the sunset.

The room was great! I got a large room by the elevators (you can hear them run at night though). The hotel staff was amazing and the views were terrific. The morning breakfast and buffet was not my favorite but I didn't get a chance to try other meals. Rather centrally located not sure if they have parking but great stay overall!

Top of the Mark. Fantastic. Service and drinks. Terrific amazing views of San Francisco with great friends make it an astounding experience and FUN! Crowded but worth the effort to get there. Food is pretty good too but go there for the cocktails, selfies, and views of all the bridges. Bring your best friends and have the kind of good times that you remember and want to do again. If the hotel is not sold out get a room and enjoy your next day hangover in style. Can't wait to go there again.

Hard to beat the view. Service was excellent. I did find the piano to be a bit loud and at night they keep the place very dark. Which can be nice and romantic but pretty difficult to read the menu.

Such a gem. Absolutely loved everything about our stay. The history of the property was so fun to learn about, the staff was very helpful, the Top of the Mark is a gem. We felt transported back to the heyday of dinner clubs and elegance as a lifestyle. Hope to come back and do it all again soon. And the location on top of Nob Hill was superb. Great park, stunning cathedral and vistas of the city in every corner.

This hotel is truly one of a kind. The service was great and the hotels rustic and traditional history has been captured and immortalized perfectly. The rooms are a bit small but that is what I would expect from a hotel of this age. The views of the city are amazing if your lucky enough to have a room high enough in the hotel. Food and pubs nearby are plentiful but as is normal for San Fran they are all pretty much down the hill… trolly rides/street cars are at your door step and China town is only a few minute walk from the front of the hotel. To walk to the Pier is about a good 20 min there and 25 minutes back. Breakfast at the hotel is a but pricey but dinner and lunch are well worth the prices.

We loved this hotel. My girlfriend (at the time) and I scheduled a trip to SF to get married at the courthouse because of how beautiful of a place it is. We are from the Dallas area. This was the perfect location and the service was superb as well. The hotel is located on the top of the hill so the view was excellent. I would highly advise not trying to walk back to the hotel at the end of a long day. It is literally up hill regardless of where you are coming from. First day we walked back to the hotel at the end of the night, but after that night we took a car.

Very cute and luxurious. Well located although I believe it is better to have a rented car because the slope of the streets makes it difficult to walk around without getting tired. It has valet parking though of not wanting to pay for it, there is a parking lot half a block away that is a little cheaper. Charge for the reception of each packet to be sent to the hotel the guest's name.

As part of the Dreamforce 2017 visited. Can recommend the hotel to anyone. Although something has come into the years, by the long on the hill, however, equipped with magnificent views. SkyBar highly recommended. Service First class. Gladly again.

The hotel sits at the top of California street so it's great spot for views of the city and jumping on the cable car. There's a restaurant just off the lobby and the famous Top of the Mark for unsurpassed panoramic views of the city. I had the opportunity to explore two rooms both of which offered the same amenities although one was only marginally more modern in a way that really didn't add any real value. Having just come from another more modern hotel, the rooms and hotel in general felt very dated and a little tired. Don't misconstrue: Things are well kept and fully functional, you'll get a flat screen TV, comfortable bed, wireless & Ethernet Internet access, locked mini fridge, Keurig machine etc. And the staff is warm and welcoming doing their best to make your stay memorable. I feel it's really more about location and the desire for some "old school character". I have no complaints about the stay but I also don't have anything to write home about either. Maybe next time I'll be able to spring for a room on a higher floor which might offer some other additional features.

Came here for christmas day dinner and it was very good. Staffs were very friendly and nice. Food was excellent as well. Although a bit crowded. For the price I paid, would've expected it to be a bit more comfortable.

Visiting the Top of the Mark. Arrive there at 5 (they open at 4), wait for elevators to head up. Once we are up there, we stay in the check in area for a bit until the table is ready. There are other people waiting too. So far, so good. However there is where the experience took a dramatic turn for NOT fun. The holding area quickly became over stuffed. Security was adamant about the areas we could wait in; they are diligently following the managers' orders, they share. It feels claustrophobic. It's hot, and you can't stand anywhere in comfort. Soon security begins shouting across the 20 ft holding area… "STOP BLOCKING THE SAFETY EXITS'. But it's too crowded for them to actually make their way over there. So they continue to occasionally Bellow this warning — definitely created an atmosphere of discomfort and anxiety. After 40 minutes, we sat and had: 1) amazing cocktails (5 golden rings and 2 turtledoves) 2) damn good fancy nachos (either crab or duck on top — I'm blanking! ) 3) over sauced and sketchy looking poké 4) a gorgeous view of the city.

Great location. Professional staff. Nice rooms. Slightly dated in the rooms, but still very nice. Extremely comfortable and soft bed.

Our stay at the Mark Hopkins was really enjoyable from start to finish. The staff was knowledgeable, helpful, and polite. The view of he bay from our room was beautiful. The 11th floor was just above the neighboring buildings, so a view most likely wouldn't exist much lower. Overall the visit was a treat for my wife and I.

One of the most historical and prestigious hotels in San Francisco history! The entire staff is dedicated and committed to making sure that the guests have their every need met! The rooms for most of the hotel are breathtaking! If you would like a few appetizers you must rush up to the Top of the Mark and enjoy your favorite cocktail along with a little menu! When visiting San Francisco it's not to be missed!

The hotel was fantastic. The staff was incredibly friendly every interaction we had with them. The rooms were a good size and very comfortable, with plenty of necessary items. The location is good, but of course in SF, it's very, very hilly. The only oddity was the wind getting picked up near the elevator and being super loud. Otherwise, I would want to stay here again.

Beautiful hotel on Nob Hill overlooking the city. Very helpful and friendly staff. The rooms are spacious and bright. The décor is rather old but this is what makes the charm of this historic hotel. The beds are very large and very comfortable. The bathroom is superb.
The bar at the top floor of the hotel is amazing. There's even live music on the weekend. Cocktails a bit expensive but the view is superb.
Only downside, Nob Hill is "away" from the center and therefore requires climbing up the hill to reach the hotel.

Especially recommended for evening. The view over San Francisco is great. Possibly. Waiting times until you get a table. We waited about 15 minutes for a 4-seait table. Cocktail prices are suitable for the hotel and ambience, if not cheap. Each cocktail costs $15.

The place is nice enough, has some relatively spacious rooms, given that it is SFO. Location is a little tough only because it's on top of a literally vertical street but if you cab it's not so bad. I liked the restaurant at the top of the hotel, it's a good option if you want to say in. We ordered a variety of sushi and tapas and I think I would recommend most of the options. Service was good, ask the waiter for recommendations.

I think it's a little over priced for the room we got. The room we had smelled of cigarette and had an old musty smell. We had to relocate to a different room which was way better. Furniture seemed scuffed and a few old stains visible to the eye on the floor. Had a good view though. Only part I liked was the breakfast.

Beautiful room, good friendly staff. My major problem had to do with the windows. Being that they were historic, the panes were replaced with plexiglass. Being single paned, they allowed all of the road noise for California street could be heard. I was on the fifth floor. In addition the darkening drapes could only be closed half way. I was not able to sleep very well at all for these reasons.

Tophotelprojects in a prime location. Highly recommended is the bar on the top floor with schlner views over San Francisco. We have attractions such as Fisherman's Wharf and Union Square within walking distance. Little tip on the edge. If you want to save a little in the hotel, either without a car or park a few meters further in the public parking garage.

Beautiful, historic San Francisco hotel on hill near Pacific Union Club. Superior service. Very good food. A bit pricey but it is San Fran after all … I initially tried to book at IC hotel closer to Union Square but they were full so I ended up at the Mark Hopkins instead and lucky me. My colleagues at other location not nearly as pampered or satisfied.

Had Sunday brunch at Top of the Mark. The views are amazing and can't be beat. Definitely get a table by a window and enjoy the view while you brunch. The brunch features a caviar bar, shellfish bar, carving station, omlet and waffle station. There's also the usual self serve dishes and a pretty large selection of desserts. It's a little pricey but well worth it.

The rooms are very lavish. The amenities included are very nice. The staff are extremely pleasant and helpful. Location has nice views but it is up a very steep hill. Beds are a little too firm for my taste.

I did not like that the wiffi is payment. Now is that for a hotel of these characteristics that should not be a problem but I think that service should be included in the price. The hotel as such is correct although I think you need a wash of image.

I grew up in San Francisco, lived there until I was 39, then had to re-locate a few years ago. Stayed there last night and absolutely loved it. I've tried a LOT of hotels for short stays back, but the Mark is by far my favorite. It has a style that's hard to reproduce, and it's the only hotel that really, truly feels like I'm back home. Our room was very clean, has been updated. The bed was excellent, the staff was friendly and attentive. The food is incredible, but you'd expect nothing less from a Michelin star chef. Don't miss a chance at the Sunday champagne brunch. It's amazing.
Now, in response to a few of the grumblings below, the building was built in 1929. So floors do creak a little in places, and what looks "dated" to them most likely is that old Nob Hill style that just looks like my childhood to me. I wouldn't change anything. If you want a new-feeling boutique hotel that will feel cool and edgy to Millenials, San Francisco has a great many of those as well, and the Mark might not be the best fit.

Nice hotel. Staff wasn't friendly, didn't feel a warm welcome. I've had better service at holiday inn express. Top of the Mark view is amazing. Stiff cocktails.

Mark Hopkins is extremely luxurious. The rooms are beautiful with a nice view. We also had brunch at Top of the Mark which was a real cherry on top of the sundae. The restaurant is located on the top floor of the hotel and the food is outstanding. We will definitely be going back here.

Come for the view, stay for the drinks. To of the Mark offers some of the best views of SF. They also offer all crafted drinks, and great live music. It's always a memorable time here! Definitely our go to spot for a special occasion or when friends are in town!

The restaurant is fantastic, the food, the piano music, and especially the wonderful view of the city.

Got drinks at Top of the Mark on a Monday evening. They were pricey by SF standards, but high quality and served in the most scenic and elegant of venues. Definitely beats a certain spot in SOMA which boasts a good view. It was also surprisingly uncrowded, which made for the perfect place to chill and sip leisurely while carrying on an audible conversation. Would definitely come again.

The HISTORY of the … InterCONTINENTAL Mark Hopkins San Francisco Hotel La AMISTAD y el buen SABOR siempre perdura en el TIEMPO Thanks marcel.

Classic Nob Hill Hotel with all the positives and very few negatives. The rooms are nice, but a little small. The view from the Top of the Mark is great and worth a trip. Staff is attentive and price is not overwhelming if you look for the best rates. Being on top of Nob Hill gives you a great overview of the city, but getting around on foot can be a little challenging if you need to go up and down the hill. Catching the cable car is fun, but their schedule can be unpredictable. If you can stay on the top of the hill, there are lots of things to do up there, but plan you day carefully so you can manage any transit up or down.

Historic hotel in Nob Hill, San Francisco, opened in 1926. In this hotel acted the famous Catalan musician Xavier Cugat, "The Rhumba King", and his orchestra. Comfortable rooms and spectacular views of the city from the coffee shop called "TOP OF THE MARK".

I went to the restaurant Top of the Mark and the food was very elegant and delicious.

Was lucky to have a room on the 15th floor with a view of the Golden Gate Bridge, Alcatraz, the beautiful bay and much more.
The room was not the prettiest slightly older love that they have a fully stocked fridge with snacks and beverages.
We had room service breakfast. It was expensive but delicious.
My husband and I had drinks at the top of the Mark located on the 19th floor of the hotel. The view was INCREDIBLE!
The drinks (I had a Cosmo) were not great. I've had a lot better at Applebee's but I would have a beer next time just to enjoy the amazing view.
The staff at all levels was great.

This hotel is great! Very classy and comforting. I had a great view of downtown SF from my room. The bar was cool as well. I'd come back again.

Superb hotel. Service is exceptional. Rooms are comfortable and well equipped, with good connectivity. Food is of a high quality and nicely presented. Top of Mark is a SF landmark and a must-visit for tourists. Only downside is the hill you need to climb to get to it.

I was in one of the luxury suites with a guy who was doing a thing… You'll be treated like royalty. The general manager will greet you. There's this old asian butler man working in this establishment, and he's kind of well known in the area for his +40 years of commitment, personality and excellent customer service. If you go to the very top, you'll get a 360 view of the entire city. It's definitely worth checking out even if you don't lodge there.

The location and venue are nice. Views spectacular. The drinks were good. The event was nice, but the regular guests not there for the event were loud, so it was hard to hear. Next time maybe management can notify guests?

Guest services is really good, but the hotel is very old. Small, dark elevators and older rooms. The AC took a long time to cool off our warm room.

Wonderful staff, beautitul lobby and great rooms! This is a great hotel with nice views of SF as it sits on top of nob hill. Many restaurants around and the tonga room is just across the street. I have yet to visit the top of the hotel as it seems nice.

Muy buen hotel, vistas espetaculares, muy bonito. Lo recomendo.

The rooms are expensive and outdated. I attended a wedding here and the wedding was beautiful but the hotel room itself was in dire need of an update and the whole layout of the bathroom makes no sense. The bathroom is extremely tiny, there is no place to put your own things and the hand towel rack is no where near the sink. The room service was fast but the food was also overpriced. Overall, I wasn't impressed.

Nice view and room, although exploring the area on foot can get tiring. There are lots of nice food places just down the hill. The elevator is sometimes crowded due to the view from the top of the mark hotel bar, but we were able to skip the line as guests.

We had reservations for the Christmas Dinner Buffet at the Top of the Mark for 7:00 p. M. Christmas night. We arrived at the host station at 6:50 but were not seated until 7:40. We had to ask several times when we were going to be seated. I was understandably concerned about the freshness of the food on the buffet after such a long wait, but was assured that everything would be refreshed. By the time we were seated and went to the buffet, much of the food was either gone or dried up in chafing dishes. They did not refresh the food as promised. This was to be a special evening for us that turned into an embarrassing disaster for us and our guests. Don't ever agree to the last seating at this event. You will be as disappointed as we were. Perhaps earlier diners enjoyed fresh, fully stocked items. We did not. On the plus side, you can't beat the views. I recommend you go there for that San Francisco experience.

Iconic hotel, beautiful building in a top neighborhood. Rooms are spacious, staff are friendly and helpful. Considering the cost there are other choices which might be better depending on what you're looking for. However the Top of the Mark is one of a kind.

The rooms are small but nice. The bathroom was super cramped. The beds are comfortable. I wish they had free Wi-Fi.

The building was exceptional. The service and the staff, with the exception of bell hops, was atrocious. Young — twenty-something Asian woman in the front literally snatched my phone out of my hand and operated it like it was her own, when I asked about the Wi-Fi service. She and the rest of the staff were horrid.

Definitely an older style but super nice. Great location, nice and helpful staff.

Disgraceful, decent hotel old but kept all in all well, but the crazy thing is that charges to the credit card of the mini bar which we didn't use, to check uot, we specified that we hadn't taken anything and the concierge told us ok, but then we found charge, definitely not serious and I will not come back again to this hotel.

The rooms were clean and neat, but not over-the-top charming. There are only 3 elevators and there were times where we had to wait 10 minutes to get into one (other guests said they had waited for 15) because they were so crowded. The breakfast is massively overpriced for food that is pretty ordinary — oatmeal, eggs, bacon, sausage, cold cereal, fruit, yogurt, toast, bagels, etc. I would recommend eating elsewhere. The staff seemed friendly, although scarce.

We had a wonderful two night stay at this hotel. We came early and they had a room ready for us even though it wasn't guaranteed. We booked through Hotwire so I assume they have some rooms that they reserve for those who don't book direct. Ours was noisy as it was in the front of the hotel and we could hear the wind moving the flags, the cable cars and the cabs dropping off guests. I didn't mind as we use ear plugs but might want to ask for a room away from front door area. We were on the 3rd floor. Overall, the staff were very friendly and extremely helpful. We enjoyed the atmosphere of Top of the Mark and found the staff very accomodating to our children. We would definitely stay here again. I loved the architecture of this hotel, the history and I thought the beds were comfortable and the bathroom was beautiful. The room was a good size for what we booked. It was quite a walk uphill but there are a few good local stores and restaurants nearby to supplement the pricey cuisine of the hotel. Overall a wonderful experience.

Paid about 275 for a deluxe king room with a rollaway, plus bundled valet parking. Very nice place, beautiful bathroom, excellent value. But, don't expect too much from the cable cars… they are for tourist flair, not reasonable public transit. Half the conductors are surly wretches.

Loved my stay at The Intercontinental San Francisco. The hotel is located in the Financial district. Awesome location. Nice rooms and outstanding restaurants.

Can't fault my stay here, staff were friendly and professional. The hotel is comfortable, good location (although the hills are something else, but you'll get them wherever you stay in SF). I had a club room, which meant I got WiFI, Breakfast, snacks and a free bar in the lounge between 5-7pm all included in my rate. Pretty good! The room was kept very clean and tidy, everything was up to a good standard throughout the hotel. Its a lovely building with a traditional feel to it.

Have the most amazing suite with a large patio and sun room overlooking Alcatraz. Golden gate bridge and bay bridge. Staff is awesome. Took care of every need.

My favorite hotel in San Francisco. I live in New York, but I love Nob Hill. The views are just amazing. It's such a beautiful hotel in a beautiful city and historic. I love staying in historic iconic hotels.

The Mark Hopkins is one of the more iconic hotels in San Francisco sitting atop Nob Hills with some spectacular views of the city. The rooms are fairly small, and although somewhat updated, still fairly old. However, if you can get a room facing downtown on an upper floor, then the views quickly make up for the room. There is a business center and small gym which are both nice as well as a luxurious lobby. Perhaps my favorite part of the Mark Hopkins is the Top of the Mark, the restaurant/bar on the top floor with spectacular views, live music and exceptional cocktails.

This hotel was like any other hotel. I didn't think there was anything super special about it. The location was nice, I loved hearing the cable cars going down the street. The main reasons why I gave a two starts review is because 1 — You have to pay for your internet and 2 — This hotel is NOT KID FRIENDLY at all. Every time I brought down my two kids into the lobby I got stares from the staff which made me feel uncomfortable. The door men especially did not seem excited any time we came back to the hotel. If you plan on staying a few nights with kids I would suggest a hotel a little bit more out of the city with maybe a pool.

Rooms are nice size. Perfect location. Old world charm. The top of the Mark is a great place to have a drink and appetizer, the views are fantastic.

Great place. Walking distance (downhill) to the financial district and many great restaurants. You may have to crawl back up the hill. Forget your pride, take a taxi or the street car back up the hill. Room service was excellent — food was great. Room not overly large but nice, comfortable and quiet. Take the Mercedes limo back to SFO if available (ask the concierge). $50 flat fee — $10 more than a taxi, but well worth it.