Heritance Tea Factory

Average rating by guests Heritance Tea Factory: 4.5/5.0
Reviews 56

Cosy guestrooms come with a minibar, cable TV and free organic leaves. The en suite bathroom is fitted with a bathtub and a rain shower.

Heritance Tea Factory offers colonial-style rooms with of the surrounding and hills. It features a luxurious spa, tea-picking tours and a restaurant set in a .

Dinning on Wheels Restaurant features Western and European meals. Kenmare Restaurant serves a selection of Eastern and Western dishes.

Guests can work out at a fitness room or go for a tea plantation nature walk. Massage and other treatments are offered at the Misty Mountain Spa. Billiards and facilities are available.

Accommodation and meals are free for hired drivers of in-house guests.

Nightly rates from $134 to $473.

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Phone: +94 52 2 229600

Address: The Tea Factory Kandapola, Nuwara Eliya Sri Lanka., 22220 Nuwara Eliya, Sri Lanka

Website: http://www.heritancehotels.com/teafactory/

Number of rooms: 50

Availability

Online Reservation:

Available Rooms

Room size 22 m²

Room facilities: Shower, TV, Telephone, Hairdryer, Radio, Desk, Ironing Facilities, Free toiletries, Toilet, Private bathroom, Satellite Channels, Cable Channels, Carpeted, View, Tumble dryer, Wardrobe/Closet, Mountain view, Clothes rack, Toilet paper Can you tell us what you'd like to see here?

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Room size 19 m²

This double room features a minibar.

Room facilities: Minibar, Shower, Bath, Safety Deposit Box, TV, Telephone, Hairdryer, Radio, Desk, Ironing Facilities, Free toiletries, Toilet, Private bathroom, Heating, Satellite Channels, Cable Channels, Carpeted, View, Tumble dryer, Wardrobe/Closet, Mountain view, Clothes rack, Toilet paper Can you tell us what you'd like to see here?

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Room size 22 m²

Room facilities: Shower, TV, Telephone, Hairdryer, Radio, Desk, Ironing Facilities, Free toiletries, Toilet, Private bathroom, Satellite Channels, Cable Channels, Carpeted, View, Tumble dryer, Wardrobe/Closet, Mountain view, Clothes rack, Toilet paper Can you tell us what you'd like to see here?

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Room size 19 m²

Located in the Hether Sett and Randingale wings, rooms come with a minibar, cable TV and en suite bathroom with a bathtub and rain shower.

Room facilities: Minibar, Shower, Bath, Safety Deposit Box, TV, Telephone, Hairdryer, Radio, Desk, Ironing Facilities, Free toiletries, Toilet, Private bathroom, Heating, Satellite Channels, Cable Channels, Carpeted, View, Tumble dryer, Wardrobe/Closet, Mountain view, Clothes rack, Toilet paper Can you tell us what you'd like to see here?

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Room size 19 m²

This double room has a cable TV and minibar. Please note that separate linens will be provided on request.

Room facilities: Minibar, Shower, Bath, Safety Deposit Box, TV, Telephone, Hairdryer, Radio, Desk, Ironing Facilities, Free toiletries, Toilet, Private bathroom, Heating, Satellite Channels, Cable Channels, Carpeted, View, Tumble dryer, Wardrobe/Closet, Mountain view, Clothes rack, Toilet paper Can you tell us what you'd like to see here?

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Video of Heritance Tea Factory

Heritance Tea Factory - Nuwara Eliya Hotels, Sri Lanka08/24/2017 03:22:40

Reviews of Heritance Tea Factory 5*

Navin P.

05/16/2018

5/5.0

Very nice hotel with great service and friendly staff. The only drawback is there it's about 15 km away from the nuwaraeliya town, and about a good 5 km in this particular by-road, which leads us to the hotel. Food was great, got a free gift when leaving and the perfect place if you want to spend time away from daily-life. They've got a mini tea factory, where they explain the process quite clearly and one could also experience tea plucking (which we didn't try). The misty hills are amazing. I think a room at the top floors would be better. Only 3 rooms have a balcony and they are in the first floor. Amazing place, and their service is the best reason why one should and would return to Heritance Tea Factory. Highly recommended.

Haroon J.

05/13/2018

5/5.0

It is a home away from home! Its an old tea factory that has been converted into a world class hotel. Simply superb! Dont forget to pick your own tea while you are marveling at the fresh clean air devoid of any dust!

Christus A.

05/09/2018

4/5.0

Road is narrow. Very hard to pass 2 vehicles. But there are few wider areas to pass 2 vehicles. You are lucky, if you didn’t meet the route bus on your way. Anyway the location is nice & food is excellent.

Harith D. M.

05/07/2018

5/5.0

If you are looking to relax with nature this is certainly one of the best Hotels for it! The Hotel is a unique experience as it is built without changing the facade of a Tea Factory that stood there before. The interior is built in the same manner. There are two small treks around the Tea Estste that can be engaged in as well which are well worth prior to sunset and just after sunrise. The Dining has a good variety and satisfying. The service and hospitality is excellent and the staff go and an extra mile! Tip — keep a window open for a cool climate and also chirpy company of the birds around. There is plenty of bird life to be seen at peace and it’s most relaxing. The Spa is well done too. It’s a must visit. We had a slight delay of 45 mins as our rooms were not ready. So better call in advance to ensure you can Check in at 2 itself

Ian R.

03/30/2018

4/5.0

Stunning location. Atmospheric but is it really as amazing as so many others appear to feel. I am really not sure. The food we had was good but certainly not exceptional. The rooms are adequate. We really enjoyed the nature walk and spa service excellent. Because of its uniqueness I would recommend a stay. Difficult for me to comment on value for money as booked as part of a trip

Jessica D.

03/23/2018

5/5.0

Stayed for 1 night during our trip to Sri Lanka. The hotel has so much character and history. We had dinner on the train carriage and it was perfect! Myself & partner were the only ones who dined on the carriage that night and the staff made it amazing, it was really romantic! Room was clean and gorgeous views of tea plantations. Unfortunately we did not have time to do the tea picking (hopefully next time). Overall I would highly recommend this hotel.

Manoj L.

02/17/2018

5/5.0

Amazed by the Excellent hospitality, and great food quality. Would highly recommend to anyone and everyone… the team at Tea Factory made our visit a wonderful memory. Thanks again team. We Will come back. Visited on 17th Feb 2018

Bob P.

01/22/2018

4/5.0

Great people great service. Our only issue is that the hotel structure is dated and a neighborhood appears to be developing around the hotel. Along with houses come noisy people but the biggest problem is barking dogs. The single pane windows in the hotel transmit the nose very well and the dogs ball loudly and constantly until 4am. So you might not sleep much. Otherwise a very peaceful experience. I'd like to see the hotel buy out the neighborhood as it's only a handful of homes to maintain the tranquility that this place once had.

Hazem A.

01/13/2018

5/5.0

This hotel is awesome! From the tea to the views. The staff are very kind and welcoming. The rooms are clean and the bed is comfortable. One of the floors is the executive floor and if your room is there (I believe you book it) you get hot water pouches, etc. But in every room there is a small plate of fruits and the bathroom is stocked with amenities such as soup, shampoo, toothbrushes, etc. This is a must go!

Himanshu J.

01/03/2018

5/5.0

Beautiful hotel in middle of tea estate, brilliant architecture, but in the middle of nowhere… Amazing continental food… The Spegatti Napoli is a must try. Only thing like I said, the place is in the middle of nowhere, about an hours drive from the closest town. I would recommend a stay of 2 to 3 days to enjoy the weather and nature, no more…

Azim Y.

12/29/2017

5/5.0

The hotel is set in a beautiful landscape. Expensive but delicious food. The hotel is in a remote area so getting around is a bit difficult. The tea factory machinery are maintained well. Beautiful views from the rooms and the hotel. Slight stray dog menace. Best welcome I've ever received in a hotel.

Minura P.

12/21/2017

5/5.0

Came here for lunch. The a la carte menu was not available as we got a bit late so had to order from the snack menu. We spent about 1500 rs per person. The meals were huge, and it was delicious. The views were spectacular. The staff were very hospitable. I highly recommend this place.

Gillian C.

10/26/2017

5/5.0

Wow, this was an amazing place. It was awesome looking out over the tea plantations and into the town. It is picturesque — more like a postcard actually. Bed was big and comfy. People were very friendly and accommodating. And of course, the tea served was awesome. It’s not nearby to any city, but you really don’t need to leave anyway. Everything you could want is right there. I will remind you that it is in the mountains, so bring a sweater and a rain poncho. Please note, this is not a complaint, merely a reminder :)

Pathum P.

10/16/2017

4/5.0

The hotel and the ambience is really nice but the food needs improvement. The views from the hotel room is beautiful and the tea making process tour is educational. But the hotel needs to improve on the food which is offered to the travellers.

Chris C.

10/15/2017

5/5.0

A converted Tea Factory, this hotel was a great stay. We had dinner in an old railway carriage attached to the main restaurant. Six courses of fantastically prepared and presented food. We picked some tea, and did a nature walk around the estate, and had a really nice high tea with Sri Lankan influence. Highly recommended. Rooms were great, staff friendly and attentive.

Dr J.

10/15/2017

5/5.0

Really good place awsome service and extremly nice staff enjoyed my time there there are soooooooo many things to do the have a maze a tea trying thing dont know what its called and you go tea plucking and there is even an erath worm farm very fun and nice scenry from your bathroom

Saakshi J.

09/04/2017

5/5.0

You must stay at this hotel if you are in nuwara eliya. It has so much history associated with it. The food's good here & the view is incredible.

Prakash W.

09/04/2017

5/5.0

One perfect place to be… Facilities, Service and Food are simply amazing… A must try!

James Q.

08/21/2017

5/5.0

Lovely quaint place. Superb period features. Rooms great too. A must if your in the Sri Lankan hills.

Amila K.

07/25/2017

5/5.0

Hotel staff is very friendly, you would notice it from the first one you meet to the last. Service was excellent and they were willing to give us the best experiance. Location of the hotel is awsome, we woke up early to see the sunrise and it was so beautiful, make sure you visit the rose garden and if you have enough time pluck tea leaves and make your own tea. Food was also great, both myself and my wife enjoyed the multiple flavours offered in single dish (a la carte menu for lunch) breakfast and dinner were buffets and it served really nice food. One thing we noticed were some European foods that had a Sri Lankan twist added to it.

W. K. P.

06/02/2017

5/5.0

Brilliant, simply brilliant. Nice atmosphere, good staff, it's a old tea factor which convert to a hotel, it's brilliant. Access is bit hard really narrow road after Kandapola for about 4KM. But it's worth it.

Eric Y.

05/15/2017

4/5.0

Great view from the tea factory. We got a brief tour, walked the gardens, and enjoyed high tea. The prices are decent and the merchandise is worth looking into.

Eranga T.

05/12/2017

5/5.0

After a long tip in the hill country we stayed one night. We were warmly welcomed with a refreshing tea along with Ceylon spices. Lobby resembled a tea factory conserving architecture with mix of South Indian and British culture. We had reserved a corner room in advance in order to catch the beauty of overlooking hills through adjoining glass walls. This luxury view is available in the corner rooms only. With all the physical and mental comforts we slept like babies. Morning was started with a walk in the cold breeze watching the hills covered with mist. After breakfast we went to the small tea factory in the hotel and enjoyed tea plucking and making our own brand of tea. The garden was maintained very well and rabbits were adorable. Food was tasty and had a combination of British and South Indian cuisine. If you get the insight tour of the hotel you can enjoy the remnants of the tea factory on which this hotel built on. Reservation has to be done in advance, because we were not able to extend our stay by another day due to increase demand.

Moony T.

07/05/2016

5/5.0

I had a great time there. It was so peaceful to open the doors, enjoy the view of the mountain and listen to the little birds singing. I love walking around the hotel too. Just… go with the wind, let it touch my skin, let it blow my hair. I feel so close to the nature. Then I stopped (many times) just to record the moment in my mind. Tea plucking and tea producing in mini tea factory was so fun. Well, to me new cool things are always fun. How fun? Uhmm you need to experience it by yourself I think. And I saw a family playing cards happily in the bar. I saw many couples smiling to each other. I saw a father and a son working together to pluck tea leaves. I think that is where love exists. ^-^

Nicole T.

07/04/2016

4/5.0

A delightfully restored tea factory nestled on the top of a hill overlooking panoramic terraced tea fields. Very helpful staff in all areas of the hotel — reception, housekeeping, food and beverage, the tea museum and the spa. Visitors should be aware that the HTF is located about 20 minutes out of Nuwara Eliya. About two days and two nights should be sufficient to enjoy all the this property has to offer. Also bring warm clothes as the high country of Sri Lanka is much cooler than the coast.

Kjasmine31154@gmail.co K.

06/14/2016

5/5.0

I love this place is a great time to visit So relaxed and friendly service

Themiya B. W.

06/07/2016

5/5.0

Must visit hotel in Sri Lanka. Everything is good about it. Great service. Cool climate. Nice location. Specially I love the old type lift. Rooms are nice and comfortable. If you go there try a tea after dinner in the outside. Staff is friendly and helpful.

Mohamed A.

06/03/2016

5/5.0

I love this place, Great architecture design. With old Machineries, this Hotel was awesome. Quite full environment. Chance to had Best Ceylon Tea. Amazing.

Rajith W. P.

05/12/2016

4/5.0

Absolutely superb atmosphere and excellent service.

Ritchie K.

04/05/2016

5/5.0

Fantastic views of the surrounding tea plantations. Feels like you're above the clouds. Service was fantastic.

Desmond R.

02/02/2016

4/5.0

I'm looking forward to experience this unique hotel. It probably blends well with the new and old world charm.

Sergey P.

12/01/2015

4/5.0

The building is interesting and surrounded by tea plantation with women gathering the leaves and getting 3$ per day payment. The room is very small which is strange for the place which was rebuilt after factory and converted to the 5* hotel. Why didn't they make rooms big enough? The bathroom is so tiny and uncomfortable that you can not even turn around. Ehy didn't they put a shower cabin instead of ugly bath? The restaurant with live piano music is really good for breakfast and dinner! Service is great and the staff is very welcoming!

Kristina R

09/10/2015

4/5.0

The place is around 30 min driving from the centre of the city. The view is as nice as everywhere in Nuwara Eliya. The food was good. There is not too much to do. Didn't understand too much the concept of the hotel.

David O.

09/10/2015

4/5.0

The hotel is quite far from the city. The atmosphere could be livelier. The price for the hotel is exaggerated.

Balasubramaniam V.

06/29/2015

5/5.0

This Hotel is a redone abandoned tea factory surrounded by lovely tea estate. Very creative work indeed. Got the feeling of being in a factory but each spot has a history to speak. Rooms are clean and the view of nature from the room was an awesome experience. Staff are attired in olden time tea worker costume giving the feel of nostalgia. Stayed for two days. Weather was cool and pleasant. Staff was very cordial courteous and nice. Being a pure vegetarian I was delighted to find several items my wife and I could relish. I should mention specially prasanna sajeevan, subhash at reception shanmugam, chef, nalendran samikannu at the restaurant and mohanraj, bellboy who paid special attention to us and had made our 40th wedding anniversary a great event to remember and cherish. We wish them well.

George J.

05/10/2015

5/5.0

Good hospitality, everybody are friendly Rooms are clean but can improve on toiletries Clean and Beautiful surroundings.

Mihiran F.

05/02/2015

5/5.0

Awesome experience. The location is spectacular. The weather is great. The service of the people are unmatched. The creativity and the ambience of the tea factory is well created. The best attraction is how the present and the past is mapped. How the hotel was explained as a tea factory. Starting from the costumes, customary. The I could never forget the pleasancy of the staff. Always with a "Yes".

Vincent L.

03/09/2015

5/5.0
FrançaisEnglish

Layout, quality of services, all in one architecture industrial guarded and a sustainable approach, nothing to complain about. Discover absolutely.

Alexander V.

01/23/2015

1/5.0

Why I've found it every time when I've tried to find tea factory in Sri-Lanka.

Chandima J.

09/14/2014

5/5.0

Nice hotel located in a beautiful landscape. Staff is very friendly and food is excellent too. Spent 2 nights in a premium room that has a breathtaking view from 3 angles. One of those hotels that you want to come again.

Nirmal B.

03/07/2014

4/5.0

Great place to stay in Nuwara Eliya :) Had great experience in Tea factory.

Michelle C.

07/18/2013

5/5.0

Set high up with magnificent views allows you to see and feel true tea picking culture. This hotel is spectacular inside from the decore to the buffet meals and the excursions they offer are very enjoyable. The staff were the friendliest and most welcoming we encountered in all of Sri Lanka. Highly Recommend it if you enjoy serenity, culture and comfort.

Ernst-gert S.

10/29/2012

4/5.0
DeutschEnglish

A visit is worthwhile.

Anoma J.

10/25/2012

5/5.0

Good meals. Excellent view. Friendly staff. Very good place to relax.

Andrey Z.

04/02/2011

5/5.0

Amazing sightseeing, well worth a trip and few days stopover. Calm unobstructed view. Good food, unique fashionable traditional style.

Facilities

  • Currency exchange
  • Non-smoking rooms
  • Laundry
  • Business centre
  • Bicycle rental
  • Tour desk
  • Dry cleaning
  • Air conditioning
  • Safety deposit box
  • Meeting/banquet facilities
  • Bar
  • Restaurant
  • Facilities for disabled guests
  • Babysitting/child services
  • 24-hour front desk
  • Shops in hotel
  • Lift
  • Airport shuttle
  • Non-smoking throughout
  • Terrace
  • Minibar
  • Restaurant (buffet)
  • Car hire
  • Ironing service
  • Gift shop
  • Newspapers
  • Room service
  • Breakfast in the room
  • Heating
  • Garden
  • coffee!
  • Ironing Facilities

Internet

  • WiFi is available in all areas and is free of charge
  • WiFi is available in the hotel rooms and is free of charge

Room Amenities

  • Radio
  • TV
  • Cable Channels
  • Satellite Channels
  • Telephone
  • Bathroom
  • Bath
  • Hairdryer
  • Shower
  • Free toiletries
  • Toilet
  • Wardrobe/Closet
  • Tumble dryer
  • Toilet paper
  • Private bathroom
  • Mountain view
  • View

Activities

  • Cycling
  • Fitness centre
  • Spa Bath
  • Spa and wellness centre
  • Mini golf
  • Massage
  • Billiards
  • Library
  • Hiking
  • Evening entertainment
  • Children's playground
  • Hammam
  • Babysitting/child services

Parking

  • Free public parking is possible on site
  • Free private parking is possible on site

Policies of Heritance Tea Factory

  • Check-In:

    From 14:00 hours

  • Check-Out:

    Until 12:00 hours

  • Accepted Credit Card Payments:

    American Express, Visa, MasterCard

  • Please present the same credit card used to guarantee your booking when checking in or making payment at the property.

    If you are making payment using another cardholder's credit card, please provide the following to the property prior to your arrival:

    Authorisation letter with cardholder's signature
    Copy of the cardholder's card
    Copy of the cardholder’s passport or driver’s license

    Please note that extra bed/crib cannot be accommodated in the rooms and twin rooms booked on single occupancy will incur relevant extra charges.

    Peak Period
    Special Offer Policy: No Amendments, No cancellations can be made. The reservations made are non-transferable. If canceled, amended or no-show 100% of the total stay will be charged.

    All children are welcome.
    One child under 6 years stays free of charge when using existing beds.

    There is no capacity for extra beds in the room.

Heritance Tea Factory on map

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