Heritance Tea Factory

Hotel

A special experience and service, as well as culinary delights at its best.
Must have experienced.

Excellent service and friendly staff.

We'd been there on Dec 2021 and have to say, this is one of the best places I've ever been. Fabulous food, superb friendly staff and amazing views. Great place…

This is amazing hotel with wonderful nature & environment. The very peaceful, and friendly staff. They have specialty teas. I highly recommend!

Gorgeous and unique hotel. Foods and services were top class. Loved it.

Extremely satisfied! Lovely atmosphere and greeny location.

This place is worth the 30 minute drive from Nuwara Eliya. Amazing view of the tea plantation. Mountains in the distance. Great view of sunset and the stars. We booked with half board. The food was amazing, multiple courses, all very tasty. Nice comfortable beds, and clean rooms. Overall it has been an honor to stay at this amazing place. What a unique hotel.

We had a great experience. Beautiful place and very friendly staff. Highly recommend this place❤

Great service Nice food Scenic environment.

Friendly staff delicious food Beautiful atmosphere hearttouching weather condition.

The best hotel ever… Friendly staff & Beautiful surroundings… Love the hotel & will definitely visit again… ❤️❤️

One of the best hotel in the country. Romantic atmosphere. Friendly staff and DELICIOUS food…

Best place ever I stayed ❤️5 star rating.

Very friendly staff and we had a very nice experience. Love the interior and the concept. Tea plucking session and the mini tea factory tour is very exciting.

Very friendly staff. Food s are very good.

We had a wonderful experience at the Heritance Tea Factory. It’s an amazing hotel with wonderful nature & environment. The very peaceful, and the staff very friendly. I highly recommend this place to visit you. ❤️❤️❤️😍👌

I had a wonderful experience at the Heritance Tea Factory. The best part is the child friendly atmosphere. Every staff member I encountered, from the valet to the check — in to the cleaning staff were delightful and eager to help! Our stay at your hotel was simply amazing. Thank you 🙏

Excellent gesture. Clean and very tasty food. High class descent environment. Excellent management skills. As a Srilankan I feel so proud about this beautiful hotel.

What a awesome place. We were a group of 4 families staying between 29th Nov to 2 Dec’21 and our experience was fantastic. Right from welcome tea and checkin during these times to each meal experience and making it a special day for our friend celebrating her 50th birthday. Must visit Sri Lanka.

Fantastic service and nice Hotell.

Wonderful place and super service 💗💓

One of the best hotels in the country. Great atmosphere. Friendly staff beautiful hotel. Highly recommend.

Warm welcome hospitality. Concept z amazing with the blend of tea culture. Food z so delicious and meeting the standard. Very freindly staff. Comfortable stay with a fabulous view. Rooms are very cozy. # Keep it up guys recomended.

Wonderful stay at this heavenly place
Highly recommended for everyone who wish to enjoy upcountry beautiful nature.

Good Day!
The best place to visit and stay in Sri Lanka. This is because of the beautiful nature of the place, the environment, the very peaceful, and the staff very friendly. I highly recommend this place to visit you.

Excellent service & good atmosphere.

One of the best hotels in the country. Great atmosphere. Beautiful hotel. 🥰

Had an amazing experience. Everything was just perfect. One of the very few hotels we wish to re-visit.

Awesome experience. Friendly service. Panoramic view is super.

Definitely a hotel with a view, “a breathtaking view”, comfy and clean rooms with a spectacular view of the tea state. Can’t forget the staff who welcomed us as family. They always went an extra mile to make sure that we were having a comfortable stay. Last but not least the food, so delicious. I recommed this hotel to anyone without a doubt.

Great service of all staff. All are friendly & very helpful. Very calm & quiet atmosphere and it seems rooms are sound proofed.

The best hotel with friendly staff and delicious food, we feel we were in our close relations place. We ordered organic vegetables, they gave much more vegetables, they all are farm fresh. We hope to come back. Till then we can live with those beautiful memories and good hospitality. Love you all the staff. ❤️❤️❤️❤️

Superb place, great staff, clean rooms and the food was awesome. No complaints at all…

Great hotel to stay in if you are holidaying in the hills. Very helpful staff and super food.

A lovely hotel which brings you back to the past where it was once a glamorous tea factory. There are many elements of the once grand factory. The meals there are a delight as well. You can do a tea plucking and tasting session at the hotel for a fun and informative activity. This would be an ideal place for kids.

The originality of tea factory is well maintained in the hotel even today. They have a mini tea factory near by available for visitors. Its a nice place to have experience of picking tea leaves while living luxurious.

Really really enjoyed our stay here. It indeed is a tremendous idea to convert an abandoned tea factory to what it is today, a majestic hotel way up in the hills. Will definitely be visiting again.

This heritage property is a must visit category. Awesome food excellent rooms with pictures view all around. Located amidst tea gardens, this tea factory converted to a hotel is superb.

Nice tea factory on the top of a hill. Weather gets very nice with the climb. You can stay here and participate in tea leaf picking, learn about tea tasting and so on. It's a large bungalow with a cafe downstairs and rooms for people to stay. Has a vintage palatial feel to it.

Enjoyed an amazing 2 night stay at this unique hotel. The staff were amazing, so friendly and attentive. Food was excellent, huge breakfast and plenty of tea.

Great hotel and have breathtaking view. The weather is cooling around 15C at night and 20C at noon. This is an old factory being converted to a luxury hotel. Sitting at the highest peak in Sri Lanka. You can enjoy the tea plucking and experience to make a finish tea. The room was fantastic with nice view, we were lucky to be upgraded to a executive floor with beautiful tea plantation view. There’s a great restaurant and you should eat in there. Good and relaxing bar. Very friendly and attentive staff. Very enjoyable and love to stay more days here. Don’t forget to witness the sunrise around 530 and is beautiful! You can join their activities like tea plucking or trekking. Lovely place and do bring some warmth clothing!

Great atmosphere… got a view of colonial precincts in modern times. Food was above average, rooms were pretty good, could do with a little more sound proofing of the balcony door. Bathroom plumbing had some problems in one of our rooms. Great endeavour… keep it up!

Very nice hotel with great service and friendly staff. The only drawback is there it's about 15 km away from the nuwaraeliya town, and about a good 5 km in this particular by-road, which leads us to the hotel. Food was great, got a free gift when leaving and the perfect place if you want to spend time away from daily-life. They've got a mini tea factory, where they explain the process quite clearly and one could also experience tea plucking (which we didn't try). The misty hills are amazing. I think a room at the top floors would be better. Only 3 rooms have a balcony and they are in the first floor. Amazing place, and their service is the best reason why one should and would return to Heritance Tea Factory. Highly recommended.

It is a home away from home! Its an old tea factory that has been converted into a world class hotel. Simply superb! Dont forget to pick your own tea while you are marveling at the fresh clean air devoid of any dust!

Road is narrow. Very hard to pass 2 vehicles. But there are few wider areas to pass 2 vehicles. You are lucky, if you didn’t meet the route bus on your way. Anyway the location is nice & food is excellent.

If you are looking to relax with nature this is certainly one of the best Hotels for it! The Hotel is a unique experience as it is built without changing the facade of a Tea Factory that stood there before. The interior is built in the same manner. There are two small treks around the Tea Estste that can be engaged in as well which are well worth prior to sunset and just after sunrise. The Dining has a good variety and satisfying. The service and hospitality is excellent and the staff go and an extra mile! Tip — keep a window open for a cool climate and also chirpy company of the birds around. There is plenty of bird life to be seen at peace and it’s most relaxing. The Spa is well done too. It’s a must visit. We had a slight delay of 45 mins as our rooms were not ready. So better call in advance to ensure you can Check in at 2 itself.

Great place! and good food! Truly an experience — only slightly overpriced.

The hotel is a former tea factory, so the rooms are really small. Otherwise it is really great converted and very special. The breakfast buffet was fine. The staff is friendly.
What is very annoying is that it smelled throughout the hotel and even in our room after dinner and the morning after breakfast! The clothes I didn't have in the suitcase, stank the next day after dinner. Big minus.

Nice conversion of the old factory into a hotel. Room very small and location also in the executive level. Beds very hard.
Eat okay. Overall for the price too little special and overvalued. Road to the hotel (4 km) is a disaster!

Stunning location. Atmospheric but is it really as amazing as so many others appear to feel. I am really not sure. The food we had was good but certainly not exceptional. The rooms are adequate. We really enjoyed the nature walk and spa service excellent. Because of its uniqueness I would recommend a stay. Difficult for me to comment on value for money as booked as part of a trip.

Stayed for 1 night during our trip to Sri Lanka. The hotel has so much character and history. We had dinner on the train carriage and it was perfect! Myself & partner were the only ones who dined on the carriage that night and the staff made it amazing, it was really romantic! Room was clean and gorgeous views of tea plantations. Unfortunately we did not have time to do the tea picking (hopefully next time). Overall I would highly recommend this hotel.

An outdated charm and especially an amazing view of the tea plantations from our room. A redo even if the rate is a little high for the benefit.

Amazed by the Excellent hospitality, and great food quality. Would highly recommend to anyone and everyone… the team at Tea Factory made our visit a wonderful memory. Thanks again team. We Will come back. Visited on 17th Feb 2018

Great people great service. Our only issue is that the hotel structure is dated and a neighborhood appears to be developing around the hotel. Along with houses come noisy people but the biggest problem is barking dogs. The single pane windows in the hotel transmit the nose very well and the dogs ball loudly and constantly until 4am. So you might not sleep much. Otherwise a very peaceful experience. I'd like to see the hotel buy out the neighborhood as it's only a handful of homes to maintain the tranquility that this place once had.

This hotel is awesome! From the tea to the views. The staff are very kind and welcoming. The rooms are clean and the bed is comfortable. One of the floors is the executive floor and if your room is there (I believe you book it) you get hot water pouches, etc. But in every room there is a small plate of fruits and the bathroom is stocked with amenities such as soup, shampoo, toothbrushes, etc. This is a must go!

Beautiful hotel in middle of tea estate, brilliant architecture, but in the middle of nowhere… Amazing continental food… The Spegatti Napoli is a must try. Only thing like I said, the place is in the middle of nowhere, about an hours drive from the closest town. I would recommend a stay of 2 to 3 days to enjoy the weather and nature, no more…

The hotel is set in a beautiful landscape. Expensive but delicious food. The hotel is in a remote area so getting around is a bit difficult. The tea factory machinery are maintained well. Beautiful views from the rooms and the hotel. Slight stray dog menace. Best welcome I've ever received in a hotel.

Came here for lunch. The a la carte menu was not available as we got a bit late so had to order from the snack menu. We spent about 1500 rs per person. The meals were huge, and it was delicious. The views were spectacular. The staff were very hospitable. I highly recommend this place.

Wow, this was an amazing place. It was awesome looking out over the tea plantations and into the town. It is picturesque — more like a postcard actually. Bed was big and comfy. People were very friendly and accommodating. And of course, the tea served was awesome. It’s not nearby to any city, but you really don’t need to leave anyway. Everything you could want is right there. I will remind you that it is in the mountains, so bring a sweater and a rain poncho. Please note, this is not a complaint, merely a reminder :)

The hotel and the ambience is really nice but the food needs improvement. The views from the hotel room is beautiful and the tea making process tour is educational. But the hotel needs to improve on the food which is offered to the travellers.

A converted Tea Factory, this hotel was a great stay. We had dinner in an old railway carriage attached to the main restaurant. Six courses of fantastically prepared and presented food. We picked some tea, and did a nature walk around the estate, and had a really nice high tea with Sri Lankan influence. Highly recommended. Rooms were great, staff friendly and attentive.

Really good place awsome service and extremly nice staff enjoyed my time there there are soooooooo many things to do the have a maze a tea trying thing dont know what its called and you go tea plucking and there is even an erath worm farm very fun and nice scenry from your bathroom.

You must stay at this hotel if you are in nuwara eliya. It has so much history associated with it. The food's good here & the view is incredible.

One perfect place to be… Facilities, Service and Food are simply amazing… A must try!

Lovely quaint place. Superb period features. Rooms great too. A must if your in the Sri Lankan hills.

Hotel staff is very friendly, you would notice it from the first one you meet to the last. Service was excellent and they were willing to give us the best experiance. Location of the hotel is awsome, we woke up early to see the sunrise and it was so beautiful, make sure you visit the rose garden and if you have enough time pluck tea leaves and make your own tea. Food was also great, both myself and my wife enjoyed the multiple flavours offered in single dish (a la carte menu for lunch) breakfast and dinner were buffets and it served really nice food. One thing we noticed were some European foods that had a Sri Lankan twist added to it.

Brilliant, simply brilliant. Nice atmosphere, good staff, it's a old tea factor which convert to a hotel, it's brilliant. Access is bit hard really narrow road after Kandapola for about 4KM. But it's worth it.

Great view from the tea factory. We got a brief tour, walked the gardens, and enjoyed high tea. The prices are decent and the merchandise is worth looking into.

After a long tip in the hill country we stayed one night. We were warmly welcomed with a refreshing tea along with Ceylon spices. Lobby resembled a tea factory conserving architecture with mix of South Indian and British culture. We had reserved a corner room in advance in order to catch the beauty of overlooking hills through adjoining glass walls. This luxury view is available in the corner rooms only. With all the physical and mental comforts we slept like babies. Morning was started with a walk in the cold breeze watching the hills covered with mist. After breakfast we went to the small tea factory in the hotel and enjoyed tea plucking and making our own brand of tea. The garden was maintained very well and rabbits were adorable. Food was tasty and had a combination of British and South Indian cuisine. If you get the insight tour of the hotel you can enjoy the remnants of the tea factory on which this hotel built on. Reservation has to be done in advance, because we were not able to extend our stay by another day due to increase demand.

I had a great time there. It was so peaceful to open the doors, enjoy the view of the mountain and listen to the little birds singing. I love walking around the hotel too. Just… go with the wind, let it touch my skin, let it blow my hair. I feel so close to the nature. Then I stopped (many times) just to record the moment in my mind. Tea plucking and tea producing in mini tea factory was so fun. Well, to me new cool things are always fun. How fun? Uhmm you need to experience it by yourself I think. And I saw a family playing cards happily in the bar. I saw many couples smiling to each other. I saw a father and a son working together to pluck tea leaves. I think that is where love exists. ^-^

A delightfully restored tea factory nestled on the top of a hill overlooking panoramic terraced tea fields. Very helpful staff in all areas of the hotel — reception, housekeeping, food and beverage, the tea museum and the spa. Visitors should be aware that the HTF is located about 20 minutes out of Nuwara Eliya. About two days and two nights should be sufficient to enjoy all the this property has to offer. Also bring warm clothes as the high country of Sri Lanka is much cooler than the coast.

I love this place is a great time to visit So relaxed and friendly service.

Must visit hotel in Sri Lanka. Everything is good about it. Great service. Cool climate. Nice location. Specially I love the old type lift. Rooms are nice and comfortable. If you go there try a tea after dinner in the outside. Staff is friendly and helpful.

I love this place, Great architecture design. With old Machineries, this Hotel was awesome. Quite full environment. Chance to had Best Ceylon Tea. Amazing.

Absolutely superb atmosphere and excellent service.

Fantastic views of the surrounding tea plantations. Feels like you're above the clouds. Service was fantastic.

I'm looking forward to experience this unique hotel. It probably blends well with the new and old world charm.

The building is interesting and surrounded by tea plantation with women gathering the leaves and getting 3$ per day payment. The room is very small which is strange for the place which was rebuilt after factory and converted to the 5* hotel. Why didn't they make rooms big enough? The bathroom is so tiny and uncomfortable that you can not even turn around. Ehy didn't they put a shower cabin instead of ugly bath? The restaurant with live piano music is really good for breakfast and dinner! Service is great and the staff is very welcoming!

The place is around 30 min driving from the centre of the city. The view is as nice as everywhere in Nuwara Eliya. The food was good. There is not too much to do. Didn't understand too much the concept of the hotel.

The hotel is quite far from the city. The atmosphere could be livelier. The price for the hotel is exaggerated.

This Hotel is a redone abandoned tea factory surrounded by lovely tea estate. Very creative work indeed. Got the feeling of being in a factory but each spot has a history to speak. Rooms are clean and the view of nature from the room was an awesome experience. Staff are attired in olden time tea worker costume giving the feel of nostalgia. Stayed for two days. Weather was cool and pleasant. Staff was very cordial courteous and nice. Being a pure vegetarian I was delighted to find several items my wife and I could relish. I should mention specially prasanna sajeevan, subhash at reception shanmugam, chef, nalendran samikannu at the restaurant and mohanraj, bellboy who paid special attention to us and had made our 40th wedding anniversary a great event to remember and cherish. We wish them well.

Good hospitality, everybody are friendly Rooms are clean but can improve on toiletries Clean and Beautiful surroundings.

Awesome experience. The location is spectacular. The weather is great. The service of the people are unmatched. The creativity and the ambience of the tea factory is well created. The best attraction is how the present and the past is mapped. How the hotel was explained as a tea factory. Starting from the costumes, customary. The I could never forget the pleasancy of the staff. Always with a "Yes".

Layout, quality of services, all in one architecture industrial guarded and a sustainable approach, nothing to complain about. Discover absolutely.

Why I've found it every time when I've tried to find tea factory in Sri-Lanka.

Nice hotel located in a beautiful landscape. Staff is very friendly and food is excellent too. Spent 2 nights in a premium room that has a breathtaking view from 3 angles. One of those hotels that you want to come again.

Great place to stay in Nuwara Eliya :) Had great experience in Tea factory.

Set high up with magnificent views allows you to see and feel true tea picking culture. This hotel is spectacular inside from the decore to the buffet meals and the excursions they offer are very enjoyable. The staff were the friendliest and most welcoming we encountered in all of Sri Lanka. Highly Recommend it if you enjoy serenity, culture and comfort.

A visit is worthwhile.

Good meals. Excellent view. Friendly staff. Very good place to relax.

Amazing sightseeing, well worth a trip and few days stopover. Calm unobstructed view. Good food, unique fashionable traditional style.