Metropol Grand Hotel Gelendzhik

Hotel

Excellent breakfast, huge beds, beautiful view from the rooms, cleanliness, excellent staff. Highly recommended.

Great hotel in a unique location. The cuisine is outstanding. Breathes easily.

We chose the hotel last minute. Wonderful place. Everything is at the highest level.

I liked everything! The hotel really has a level.

Everything is at the highest level as always!

A place for beautiful moments of life.

The best hotel so far on the coast. Will choose again. Many thanks to the team.

I love Kempinski Gelendzhik at any time of the Year! I like everything about it, (and I'm a sophisticated traveler)! Now separately about the Kitchen! Breakfasts! Dinners! I have never seen such diversity anywhere! Champagne… This time we attended the Gala Dinner, in anticipation of the Men's Holiday! It's very cool, delicious, interesting, musical and soulful! The word was kept by the general manager of the Kempinski Grand Hotel Gelendzhik, Andras Biro! A very nice and professional person! I was glad to meet him! Thank you, Kempinski Gelendzhik, for what you are doing for us!

A very decent hotel! Recommend!

Great hotel, the staff are very polite, and in general everything on site is made for relaxation.

Very good hotel will back again.

Loved the Hotel and the staff. If you want to find fault, you can always find something. I didn't want to quibble. Breakfasts are the best I've ever met. The bed is huge — slept with three children and was all spacious. The room is good, the service is good. Restaurants are not cheap — it's ok for a hotel of this caliber. Everyone is very friendly.

Will start my review with the city, which I conquered with purity and beauty. Everyone in this town doll beautiful. As for the hotel, I the person who in most cases rests over the border and were skeptical of our resorts. But for the second year will know our resorts and know this level of service with a human face, not seen anywhere else. I really hope that you will never hurt your relationship to your guests and will not be the same as seen in other countries … I would also like to stress that this hotel has a great leader! Had the honor to talk personally. This young, handsome man which all the time circling around the hotel and he corrects the loungers :) ) this is a man who breathes his work! All heads to be like that and we would have all went far and high! Thank you to all the staff for a luxurious holiday!

Great hotel. Everything is fine!

Хорошее место премиального уровня. Если придираться, то качество еды и выбор блюд несколько не соответствует уровню цен. Слишком большой он для Геленджика, но это мое мнение. Остановиться тут можно, но также можно найти и более приятные, уютные и более удобные по доступу к морю места.

Very nice and helpful staff! Difficult with English, but somehow it works…
Breakfast good and a lot of choice. However, the drinks are quite high priced.
In a few years it will definitely be extremely attractive for non-Russian speaking tourists!

The only five in the city, so the service is not bothered — to compete in the district with no one. A very funny collateral card for a beach towel, which is given automatically when checking in. This card speaks either of the level of guests or the level of leadership (low level). It's a shame not at all five-star worn old shirts of the service room. The weakest link is the reception. People work there a lot, but there is no speed and coherence. Twice came here for work and twice was surprised to the heels. Breakfast is very good, the rooms are clean but the service is a disaster. It's a strange hotel.

It is good that on the Black Sea coast there is a hotel of such level as Kempinski!
We were vacationing as a family: husband, me and the child.
We did not have to think where to feed the child quality and delicious food (very convenient, that in all restaurants and bars you can choose food for the baby).
Restaurant Fusion above all praise, the author's menu and wine list are tailored to all tastes and probably suitable even for the most selective gourmet) ) ) )
We sat at a table overlooking the sunset (it was very romantic)
I want to note Ivan the manager of the reception desk, a very competent and experienced specialist in his field, the meeting on the rack is worthy of 5 stars.
We will come not one more time!

Ideal hotel for both long and short stay. Very friendly, attentive and professional personnel. Excellent chief cooks as well as all restaurant personnel and services they are provide. This hotel completely comply with 5 star graduation. Personally I suggest it to all my people. 5 star w/out any hesitations.

My favorite hotel in Russia. The SPA complex and breakfast buffet deserve a separate greasy "plus. " It is a pity that now own beach far away, in the bay, and not even in the first line. The big "minus" is the constant noise from the music at the coastal discotheques, even at night. And on children's mini-disco it is worth to include music quieter and repertoire to make more melodic.

It's great. But there is only one downside. Why from the territory of the beach so hard to kick people who went to the wrong territory, and in addition people were deaf, and the woman who on the beach Kempinski works almost began to fight with deaf people. Well it wasn't nice on the part of your staff. Watch it! Come on in, explain it calmly and that's it. There's almost a fight there. It's not pretty.

Everything is wonderful, a beautiful place. There is a flaw about which I write more than once. It's very very loud music by the pool. Managers do not follow the volume and it is turned on by the will of a young guy who needs a drive at work, apparently, that would not fall asleep.
When will they pay attention to it? And who's responsible for that?
People need a quiet stay in the hotel. The hotel is not a disco!

I want to share my impressions of the hotel and the service. This hotel we together with friends visited very often, but the last visit spoiled all previous impressions. Let's start with the fact that the settlement had to wait a few hours, the next day we "successfully" had breakfast, closer to dinner the child became ill, than that poisoned, in an hour a friend who rested there also reported that poisoned. The rest was not successful, the service in the lobby bar disgusting, very long waited when fulfill our order, it would be better and did not do at all, ordered Caesar salad with chicken, so there and some bacon was. The room was very dirty. When leaving the hotel, it turned out that at arrival we did not correctly considered the cost of living and we need to pay extra. I hope that other guests will like this hotel more. But I will not advise my friends.

The staff was very friendly and helpful. The location of the hotel allows you to enjoy the beautiful views from all the rooms: overlooking the sea, the bay, the park. Large indoor pool, spa with a variety of doubles. Very convenient from the hotel to go for a walk along the promenade.

Great overall quality and helpfull staff.

Really liked the hotel. The Breakfast is great. Spa area is also great. The rooms are beautiful, clean. Overall the hotel justifies its 5

Good location, nice SPA area. Great Green area. Beautiful views and delicious breakfasts.

Comfortable clean room, comfortable bed, nice view. Cleaning every day with a change of towels. The food in the restaurant is acceptable. On food small wishes: nuts Some were otsyrevshie, and others-parched. Also the biscuits that took to the coffee were just stone. Twice hit the faulty coffee maker, which instead of latte gave out the diluted turbid Vodicka Americano. Very surprised (first time faced with such) that it was forbidden to take a cup of coffee in the room after breakfast. Well, it's not a food plate! Why such draconian restrictions?
The room was very clean and the breakfast was very nice and clean. Sloppy sticking tile under the bathroom.
Very much did not like the "super-safe" iron, which instantly shuts down in a vertical position, in connection with which it is impossible to evaporate things on the hanger (I had things that can not be ironed on the board).
After harvesting, I discovered the things (pajamas and underwear) that had been lying next to the pillow. Maids, do not touch T-shirts and panties, let them lie where they lie! ) ) ) about the same as you carefully covered salfetochkoj unfinished coffee) ) ) on the first day took advantage of the provided in the room body lotion, it was terrible: straightway on the skin, like beerer milk. For the sake of justice, the next day a fresh tube which I had already opened with apprehension) ) was normal.
And finally, the beach near the hotel looks very sad.

The hotel is great, noooo kitchen is not worth the money ( ( (took Greek salad-terrible: It had corn canned, crumbs strongly fatty, chicken rubber! When asked a question on the salad to the waiter, he said that it is an "updated" Greek salad… But it would be better if they did not update it! But the desserts are pleased) ) they advise.

Fantastic Hotel with an excelent service and good views. Confortable room!

Great hotel. Most of all really appreciated the warm SPA, the warm air and the water in the pool. Very valuable when you vacation in March. Everything is left to chance.

Confortable and excelent service.

Lovely hotel, especially the spa we love to visit it. Just no words, such relaxation. All Rekamenduju.

High level of service. The best hotel from Anapa to Tuapse. The pool and the spa are pleasantly pleased.

Nice spa, superb service, good location.

Customer wishes are not always taken into account. Swim in the outdoor pool to 18:00, which is usually when the indoor heat of 37 degrees, the equipment of the gym is not pleased, the rope there was not. Breakfast at the height, but the omelette always turn from 10-15 min.
The suite is small, the curtains do not close as needed, in general on a Trinity. Glasses for water in a sports hall waited an hour till will bring! Beds are small for growth of 190 and above, to sleep it is necessary to take a head in a wall! Thank you for your stay!

Unfortunately, unfortunately, he only had the opportunity to descend there once, but has remained in very good memory.

We thank the staff of Kempinski Grand Hotel Gelendzhik for a great stay (2 weeks in September with a 5 month old child).
Left a pleasant impression:-highly skilled oriented friendly staff, ready to always come to the rescue (especially want to thank the manager Elena Popov) ;
— Fabulous breakfasts in the Riviera restaurant and breathtaking night view from the restaurant fusion, evening concerts and attentive staff in the lobby bar;
— Orientation on children (cot-playpen, children's cosmetics in the room, the attitude of staff, available for pram environment) ;
— A great spa complex with wonderful pools of thermal zone;
— Clean and well-groomed territory, impeccable work of janitors and gardeners.
From the wishes: — the organization of lighting in the dark alleys along the promenade and from the waterfront to the hotel from the side of the bungalow would make moving in the dark time more comfortable;
— Placement of changing tables in the toilets on the 1st floor and in the spa would make the stay with babies more comfortable;
— Attraction of more friendly and oriented staff to the beauty salon;
— Filling one of the pools with sea water or brine-the Black Sea is not always comfortable for bathing.

Participated in the Business forum. Lovely atmosphere, interesting people, in the foyer of the hotel itself a few hours with a friend communicated with entrepreneurs. Prices here, sorry, awesome high. A bottle of water costs 300-400 rub. Room 8000 rubles a day. In fact, rich people know how to be clear with money — not to overpay. To be honest, I don't even know who the hotel rooms are. ) rather a good share-employees of the FSB and other special services, government officials, to whom everything is paid. Well, or a guy who needs to impress a girl. In short, if you come to Gelendzhik for a few days-get a good apartment for a month! Yes with a view of Kempinski)

For this money can be better!

Overall I liked it. The reception area works perfectly and the economic part is also without question. But as for service in restaurants and lobby leaves much to be desired. His requests and comments should be repeated several times and wait a long time. Everyone forgets everything all the time. They ask and forget again. How you can forget that ordered 2 coffees ☕️ instead of one, is not clear. Brought one coffee, we said we ordered 2. No quick bring a second, but no they and the second coffee is cooked 20 minutes. The total wait for 2 cups was about 40 minutes. I will not write about other similar moments in such detail, I think everything is clear.

We sincerely thank the staff of Kempinski Grand Hotel Gelendzhik for providing our family a great holiday (2 weeks in September with a 5-month old child), the essential components of which were:
-Highly skilled oriented friendly staff, ready to always come to the rescue (especially want to thank the manager Elena Popov) ;
-Fabulous breakfasts in the Riviera restaurant and breathtaking night view from the restaurant fusion, evening concerts and attentive staff in the lobby bar;
-Orientation on children (cot-playpen, children's cosmetics in the room, the attitude of staff, available for pram environment) ;
-A great spa complex with wonderful pools of thermal zone;
-Clean and well-groomed territory, impeccable work of janitors and gardeners.
From the wishes:
— Arranging lighting in the dark alleys along the waterfront and from the waterfront to the hotel from the side of the bungalow would make moving in the dark time more comfortable;
-Placement of changing tables in the toilets on the 1st floor and in the spa would make the stay with babies more comfortable;
-Attraction of more friendly and oriented staff to the beauty salon;
-Filling one of the pools with sea water or brine-the Black Sea is not always comfortable for bathing.

The hotel is good but something wrong with the balcony doors. If slammed the door upon exit to the balcony, alas we have to call the front Desk. But it is a trifle, but in General, and maintenance, and the grounds and rooms at the height of.

Very nice and fancy hotel the restaurant top class.

Good family vacation. It's time to stop, but for the first time with a child. There is a good animation to keep a child in the pool and visit a restaurant. It's a pity that the sea is not the same this year. A nice, previously private beach made the city and turned it into a dumpster, doesing the landscape. It's a regular transfer to the central beach, but it's not the same. They save their pools and water slides.

The hotel is good, but not new. The food was very good. But it's on the reservation: it's empty, and it's a Long beach. The city is filthy.

This is a very cool hotel! There's a good staff.

Rest there for that year. Everything is fine! The breakfasts are fabulous, the choices are huge. I do not agree with previous bad reviews. Cdta of dishes, staff are always polite, always smiling, always ask if you're okay. The Spa was great and well maintained. Large clean pools, all beautifully well. Always enjoy coming here!

The service is shocking. The food is disgusting. Dishes dirty.

Expensive hotel, and no water. Horror.

I really did not like this hotel the service is very poor, a small Banquet hall for dancing, a separate issue:all the taps and toilets are broken and they splash on you. Poor quality food, small selection, and even cockroaches in the dish and hair.

Nice Hotel but dahuâ žrët money.

Very good hotel with beach.

Just look at the photo, and I want to go there.

Liked the room, area, beach service. Beautiful view from the Windows of the façade. Very limited selection of wines in the restaurant.

I vacationed there in winter with mom, I really liked it) ) ) when we arrived we had already waited for dinner just now and take it! tables fall from eating! And breakfast sea yogurt and all sorts of different cereals, and for those who don't like the mutants invented Chef which prepares everything you say for example scrambled eggs! Around cooks many cymbals, approach and choose what to put in the eggs, also at the table stand podnysy with all different sausage, bread and fruit. And they Spa at all paradise! There is a winter pool (heated, of course) Imagine Kaif, lying in warm water and rydom with you snow or flying right at you, only not quite cold) ) ) ) So the hotel bomb) ) ) ) ).