Review of JW Marriott El Convento Cusco 5*

Paulina A.

07/31/2015

Respond
4/10
We stayed at the Marriott with my husband and three kids (8, 4, and 1 year old). Let start with the good aspects: * Great location so you can go easily stop by during the day to rest for a little while. * Great heated swimming pool. If you are traveling with kids it is oh-so-valuable at the end of a long day! * Very friendly staff, although they did book our restaurant for the wrong day so double check when you ask them to make a reservation for you! The very bad point was the food. It started as a disappointment; they seem to believe that kids only eat nuggets (or their fried chicken finger's version), fries and spaghetti. If you want to give your kids anything healthier than that you need to pay a FULL price meal, and even then some days my kids refuse to eat because it was so bland. If you travel with small kids, you know how convenient it is for them to eat at the hotel and not have to wonder around at night, so this was a big issue for us. The highlight of the food topic was a food poisoning event. Of course you can't tell for sure where you ate something spoiled but since we all shared our food at lunch and only had dinner with my husband, the most likely culprit is the dinner (langostino-shrimp? ) that we had at the hotel. We could never imagine we would get spoiled food at this hotel. Imagine how fantastic was our next day on the train to Machu-Pichu with violent diarrhea and vomit, so much that they had to call a doctor to give me IV serum at the hotel when we arrived at MP. The hotel manager profusely apologized later; still it remained an unforgettable experience that I wish I could forget….