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2176 hotels
Sights in Tulum
Tulum Bus station0.21 km.
Parque Nacional Tulum3.5 km.
Tulum Archeological Site3.6 km.
Ziggys6 km.
Cesiak10 km.
Dreams Tulum Resort & Spa Resort
Availability
Online Reservation:
Available Rooms
Junior Suite Garden Double
Room booked 2 times today.
Guests will have a special experience as this suite provides a hot tub. Featuring a private entrance, this spacious suite also is comprised of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 2 beds.
WiFi is available in all areas and is free of charge.
Room Facilities: Seating Area, Private entrance, Wardrobe or closet, Cable channels, Cleaning products, Hand sanitiser, Bathrobe, Tile/marble floor, Entire unit located on ground floor, Slippers, Heating, Bath, Garden view, Upper floors accessible by elevator, Wake-up service, Mosquito net, Towels, Sofa bed, Outdoor furniture, Safety deposit box, Coffee machine, Fan, Wake up service/Alarm clock, Terrace, Video, Socket near the bed, Iron, Interconnected room(s) available, Dining table, Desk, Flat-screen TV, Ironing facilities, Linen, Toilet paper, TV, Private bathroom, Tumble dryer, Bath or shower, Inner courtyard view, Radio, Shower, Alarm clock, Clothes rack, Telephone, Air conditioning, Toilet, Balcony, Patio, Hairdryer, Pay-per-view channels, Free toiletries, Sofa, Tea/Coffee maker, Minibar, Towels/sheets (extra fee), View, Air purifiers, Outdoor dining area, Hot tub.
Preferred Club Junior Suite Ocean Double
Room booked 1 times today.
Guests will have a special experience as this suite provides a hot tub. Featuring a private entrance, this spacious suite also is comprised of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as sea views. The unit offers 2 beds.
WiFi is available in all areas and is free of charge.
Room Facilities: Outdoor dining area, Hot tub, View, Air purifiers, Sofa, Free toiletries, Tea/Coffee maker, Minibar, Towels/sheets (extra fee), Patio, Balcony, Hairdryer, Pay-per-view channels, Telephone, Toilet, Air conditioning, Radio, Shower, Alarm clock, Clothes rack, Private bathroom, Sea view, Executive lounge access, Tumble dryer, Bath or shower, Linen, Toilet paper, TV, Desk, Dining table, Flat-screen TV, Ironing facilities, Terrace, Wake up service/Alarm clock, Socket near the bed, Iron, Video, Coffee machine, Fan, Outdoor furniture, Sofa bed, Safety deposit box, Wake-up service, Towels, Mosquito net, Bath, Heating, Garden view, Upper floors accessible by elevator, Entire unit located on ground floor, Slippers, Private entrance, Seating Area, Cable channels, Wardrobe or closet, Cleaning products, Tile/marble floor, Bathrobe, Hand sanitiser.
Deluxe Ocean View Double
This double room features a hot tub. The spacious double room features air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
WiFi is available in all areas and is free of charge.
Beds: 2 double beds (131-150 cm wide).
Room Facilities: Outdoor furniture, Safety deposit box, Fan, Coffee machine, Terrace, Wake up service/Alarm clock, Video, Socket near the bed, Iron, Dining table, Desk, Ironing facilities, Flat-screen TV, Cable channels, Wardrobe or closet, Private entrance, Seating Area, Tile/marble floor, Hand sanitiser, Bathrobe, Cleaning products, Slippers, Garden view, Heating, Bath, Towels, Mosquito net, Wake-up service, Patio, Balcony, Pay-per-view channels, Upper floors accessible by stairs only, Hairdryer, Free toiletries, Towels/sheets (extra fee), Tea/Coffee maker, Minibar, View, Air purifiers, Outdoor dining area, Hot tub, Toilet paper, Linen, TV, Tumble dryer, Sea view, Private bathroom, Bath or shower, Shower, Radio, Alarm clock, Clothes rack, Toilet, Air conditioning, Telephone.
Deluxe Adult Garden Double
The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
WiFi is available in all areas and is free of charge.
Beds: 2 double beds (131-150 cm wide).
Room Facilities: Free toiletries, Minibar, Tea/Coffee maker, Towels/sheets (extra fee), Balcony, Patio, Hairdryer, Upper floors accessible by stairs only, Pay-per-view channels, Outdoor dining area, View, Air purifiers, Private bathroom, Tumble dryer, Bath or shower, Inner courtyard view, Linen, Toilet paper, TV, Telephone, Toilet, Air conditioning, Radio, Shower, Clothes rack, Alarm clock, Coffee machine, Fan, Outdoor furniture, Safety deposit box, Dining table, Desk, Flat-screen TV, Ironing facilities, Wake up service/Alarm clock, Terrace, Socket near the bed, Video, Iron, Slippers, Seating Area, Private entrance, Wardrobe or closet, Cable channels, Cleaning products, Hand sanitiser, Bathrobe, Tile/marble floor, Wake-up service, Mosquito net, Towels, Heating, Bath, Garden view.
Preferred Club Junior Suite Ocean Front Double
The hot tub is a top feature of this suite. This air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with sea views. The unit has 3 beds.
WiFi is available in all areas and is free of charge.
Beds: 2 double beds (131-150 cm wide), 1 extra-large double bed (181-210 cm wide).
Room Facilities: Outdoor dining area, Hot tub, View, Air purifiers, Free toiletries, Tea/Coffee maker, Minibar, Towels/sheets (extra fee), Balcony, Patio, Hairdryer, Pay-per-view channels, Pool view, Telephone, Toilet, Air conditioning, Radio, Shower, Clothes rack, Alarm clock, Sea view, Private bathroom, Tumble dryer, Executive lounge access, Bath or shower, Linen, Toilet paper, TV, Desk, Dining table, Ironing facilities, Flat-screen TV, Wake up service/Alarm clock, Terrace, Iron, Socket near the bed, Video, Coffee machine, Fan, Sofa bed, Outdoor furniture, Safety deposit box, Wake-up service, Mosquito net, Towels, Bath, Heating, Garden view, Upper floors accessible by elevator, Entire unit located on ground floor, Slippers, Private entrance, Seating Area, Cable channels, Wardrobe or closet, Cleaning products, Bathrobe, Hand sanitiser, Tile/marble floor.
Preferred Club Deluxe Swimout Garden Double
This double room features a hot tub and a private pool. The spacious double room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
WiFi is available in all areas and is free of charge.
Beds: 2 double beds (131-150 cm wide).
Room Facilities: TV, Linen, Toilet paper, Bath or shower, Private bathroom, Executive lounge access, Tumble dryer, Clothes rack, Alarm clock, Radio, Shower, Telephone, Air conditioning, Toilet, Hairdryer, Pool view, Pay-per-view channels, Patio, Balcony, Minibar, Tea/Coffee maker, Towels/sheets (extra fee), Free toiletries, Air purifiers, View, Hot tub, Outdoor dining area, Cleaning products, Private pool, Tile/marble floor, Bathrobe, Hand sanitiser, Private entrance, Seating Area, Cable channels, Wardrobe or closet, Entire unit located on ground floor, Slippers, Bath, Heating, Garden view, Wake-up service, Towels, Mosquito net, Safety deposit box, Outdoor furniture, Coffee machine, Fan, Video, Socket near the bed, Iron, Terrace, Wake up service/Alarm clock, Ironing facilities, Flat-screen TV, Dining table, Desk.
Deluxe Garden View Triple
The spacious family room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
WiFi is available in all areas and is free of charge.
Beds: 2 large double beds (151-180cm wide).
Room Facilities: Terrace, Wake up service/Alarm clock, Iron, Socket near the bed, Video, Interconnected room(s) available, Dining table, Desk, Flat-screen TV, Ironing facilities, Outdoor furniture, Safety deposit box, Coffee machine, Fan, Bath, Heating, Garden view, Wake-up service, Towels, Mosquito net, Seating Area, Private entrance, Wardrobe or closet, Cable channels, Cleaning products, Tile/marble floor, Hand sanitiser, Bathrobe, Slippers, View, Air purifiers, Outdoor dining area, Balcony, Patio, Upper floors accessible by stairs only, Hairdryer, Pay-per-view channels, Free toiletries, Minibar, Tea/Coffee maker, Towels/sheets (extra fee), Radio, Shower, Clothes rack, Alarm clock, Telephone, Air conditioning, Toilet, Linen, Toilet paper, TV, Private bathroom, Tumble dryer, Bath or shower, Inner courtyard view.
Deluxe Ocean View Triple
Guests will have a special experience as this family room provides a hot tub. The spacious family room offers air conditioning, a private entrance, a terrace with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
WiFi is available in all areas and is free of charge.
Beds: 2 double beds (131-150 cm wide).
Room Facilities: Coffee machine, Fan, Outdoor furniture, Safety deposit box, Dining table, Desk, Flat-screen TV, Ironing facilities, Wake up service/Alarm clock, Terrace, Socket near the bed, Iron, Video, Slippers, Seating Area, Private entrance, Cable channels, Wardrobe or closet, Cleaning products, Hand sanitiser, Bathrobe, Tile/marble floor, Wake-up service, Mosquito net, Towels, Heating, Bath, Garden view, Free toiletries, Minibar, Tea/Coffee maker, Towels/sheets (extra fee), Balcony, Patio, Hairdryer, Upper floors accessible by stairs only, Pay-per-view channels, Outdoor dining area, Hot tub, View, Air purifiers, Sea view, Private bathroom, Tumble dryer, Bath or shower, Linen, Toilet paper, TV, Telephone, Air conditioning, Toilet, Radio, Shower, Alarm clock, Clothes rack.
Preferred Club Deluxe Adult Swimout Garden Double
The hot tub and private pool are the special features of this double room. The spacious double room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
WiFi is available in all areas and is free of charge.
Beds: 2 double beds (131-150 cm wide).
Room Facilities: Flat-screen TV, Ironing facilities, Desk, Dining table, Video, Socket near the bed, Iron, Terrace, Wake up service/Alarm clock, Coffee machine, Fan, Safety deposit box, Outdoor furniture, Wake-up service, Towels, Mosquito net, Bath, Heating, Garden view, Entire unit located on ground floor, Slippers, Cleaning products, Private pool, Tile/marble floor, Hand sanitiser, Bathrobe, Private entrance, Seating Area, Cable channels, Wardrobe or closet, Hot tub, Outdoor dining area, Air purifiers, View, Minibar, Tea/Coffee maker, Towels/sheets (extra fee), Free toiletries, Hairdryer, Pool view, Pay-per-view channels, Balcony, Patio, Telephone, Toilet, Air conditioning, Clothes rack, Alarm clock, Radio, Shower, Bath or shower, Inner courtyard view, Private bathroom, Executive lounge access, Tumble dryer, TV, Linen, Toilet paper.
Preferred Club Deluxe Adult Swimout Garden Triple
The hot tub and private pool are the standout features of this double room. The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower.
WiFi is available in all areas and is free of charge.
Beds: 2 double beds (131-150 cm wide) or 1 large double bed (151-180cm wide).
Room Facilities: Outdoor dining area, Hot tub, View, Air purifiers, Free toiletries, Towels/sheets (extra fee), Minibar, Tea/Coffee maker, Balcony, Patio, Pay-per-view channels, Pool view, Hairdryer, Toilet, Air conditioning, Telephone, Shower, Radio, Alarm clock, Clothes rack, Tumble dryer, Executive lounge access, Private bathroom, Inner courtyard view, Bath or shower, Toilet paper, Linen, TV, Desk, Dining table, Flat-screen TV, Ironing facilities, Wake up service/Alarm clock, Terrace, Socket near the bed, Iron, Video, Fan, Coffee machine, Outdoor furniture, Safety deposit box, Mosquito net, Towels, Wake-up service, Garden view, Bath, Heating, Slippers, Entire unit located on ground floor, Cable channels, Wardrobe or closet, Seating Area, Private entrance, Bathrobe, Hand sanitiser, Tile/marble floor, Private pool, Cleaning products.
Preferred Club Honeymoon Suite Ocean Front
This suite features a hot tub. Boasting a private entrance, this spacious suite also features 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as sea views. The unit has 1 bed.
WiFi is available in all areas and is free of charge.
Room Facilities: Toilet paper, Linen, TV, Tumble dryer, Executive lounge access, Private bathroom, Sea view, Bath or shower, Shower, Radio, Alarm clock, Clothes rack, Toilet, Air conditioning, Telephone, Balcony, Patio, Pay-per-view channels, Pool view, Hairdryer, Sofa, Free toiletries, Towels/sheets (extra fee), Tea/Coffee maker, Minibar, View, Air purifiers, Outdoor dining area, Hot tub, Cable channels, Wardrobe or closet, Private entrance, Seating Area, Bathrobe, Hand sanitiser, Tile/marble floor, Cleaning products, Slippers, Entire unit located on ground floor, Garden view, Heating, Bath, Upper floors accessible by elevator, Mosquito net, Towels, Wake-up service, Sofa bed, Outdoor furniture, Safety deposit box, Fan, Coffee machine, Wake up service/Alarm clock, Terrace, Video, Socket near the bed, Iron, Desk, Dining table, Ironing facilities, Flat-screen TV.
Preferred Club Hacienda Suite Triple
This double room's special features are the hot tub and the spa bath. The spacious double room features air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
WiFi is available in all areas and is free of charge.
Beds: 2 double beds (131-150 cm wide).
Room Facilities: Outdoor dining area, Hot tub, View, Air purifiers, Free toiletries, Towels/sheets (extra fee), Tea/Coffee maker, Minibar, Balcony, Patio, Pool view, Pay-per-view channels, Hairdryer, Air conditioning, Toilet, Telephone, Shower, Radio, Clothes rack, Alarm clock, Executive lounge access, Tumble dryer, Private bathroom, Sea view, Inner courtyard view, Bath or shower, Toilet paper, Linen, TV, Desk, Dining table, Ironing facilities, Flat-screen TV, Terrace, Wake up service/Alarm clock, Iron, Socket near the bed, Video, Fan, Coffee machine, Outdoor furniture, Safety deposit box, Spa bath, Towels, Mosquito net, Wake-up service, Garden view, Heating, Bath, Upper floors accessible by elevator, Slippers, Entire unit located on ground floor, Wardrobe or closet, Cable channels, Private entrance, Seating Area, Tile/marble floor, Bathrobe, Hand sanitiser, Cleaning products.
Deal of the Day Triple
The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
WiFi is available in all areas and is free of charge.
Beds: 2 double beds (131-150 cm wide).
Room Facilities: Radio, Shower, Clothes rack, Alarm clock, Telephone, Toilet, Air conditioning, Linen, Toilet paper, TV, Private bathroom, Tumble dryer, Bath or shower, Inner courtyard view, View, Air purifiers, Outdoor dining area, Balcony, Patio, Upper floors accessible by stairs only, Hairdryer, Pay-per-view channels, Free toiletries, Minibar, Tea/Coffee maker, Towels/sheets (extra fee), Bath, Heating, Garden view, Wake-up service, Towels, Mosquito net, Seating Area, Private entrance, Wardrobe or closet, Cable channels, Cleaning products, Tile/marble floor, Hand sanitiser, Bathrobe, Slippers, Terrace, Wake up service/Alarm clock, Video, Socket near the bed, Iron, Interconnected room(s) available, Dining table, Desk, Ironing facilities, Flat-screen TV, Outdoor furniture, Safety deposit box, Coffee machine, Fan.
Deluxe Adult Garden Triple
The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
WiFi is available in all areas and is free of charge.
Beds: 2 double beds (131-150 cm wide).
Room Facilities: Garden view, Bath, Heating, Mosquito net, Towels, Wake-up service, Cable channels, Wardrobe or closet, Private entrance, Seating Area, Bathrobe, Hand sanitiser, Tile/marble floor, Cleaning products, Slippers, Wake up service/Alarm clock, Terrace, Video, Socket near the bed, Iron, Dining table, Interconnected room(s) available, Desk, Flat-screen TV, Ironing facilities, Outdoor furniture, Safety deposit box, Fan, Coffee machine, Shower, Radio, Alarm clock, Clothes rack, Toilet, Air conditioning, Telephone, Toilet paper, Linen, TV, Tumble dryer, Private bathroom, Inner courtyard view, Bath or shower, View, Air purifiers, Outdoor dining area, Patio, Balcony, Pay-per-view channels, Hairdryer, Upper floors accessible by stairs only, Free toiletries, Towels/sheets (extra fee), Tea/Coffee maker, Minibar.
Junior Suite Garden Triple
Guests will have a special experience as the suite features a hot tub. Featuring a private entrance, this spacious suite also consists of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 2 beds.
WiFi is available in all areas and is free of charge.
Room Facilities: Air purifiers, View, Hot tub, Outdoor dining area, Hairdryer, Pay-per-view channels, Patio, Balcony, Tea/Coffee maker, Minibar, Towels/sheets (extra fee), Free toiletries, Sofa, Alarm clock, Clothes rack, Radio, Shower, Telephone, Toilet, Air conditioning, TV, Linen, Toilet paper, Bath or shower, Inner courtyard view, Private bathroom, Tumble dryer, Socket near the bed, Video, Iron, Wake up service/Alarm clock, Terrace, Flat-screen TV, Ironing facilities, Desk, Dining table, Safety deposit box, Sofa bed, Outdoor furniture, Coffee machine, Fan, Upper floors accessible by elevator, Heating, Bath, Garden view, Wake-up service, Mosquito net, Towels, Cleaning products, Hand sanitiser, Bathrobe, Tile/marble floor, Private entrance, Seating Area, Wardrobe or closet, Cable channels, Entire unit located on ground floor, Slippers.
Preferred Club Junior Suite Ocean Triple
This suite offers a hot tub. Featuring a private entrance, this spacious suite also comprises 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as sea views. The unit offers 2 beds.
WiFi is available in all areas and is free of charge.
Room Facilities: View, Air purifiers, Outdoor dining area, Hot tub, Balcony, Patio, Pay-per-view channels, Hairdryer, Sofa, Free toiletries, Towels/sheets (extra fee), Tea/Coffee maker, Minibar, Shower, Radio, Clothes rack, Alarm clock, Toilet, Air conditioning, Telephone, Toilet paper, Linen, TV, Tumble dryer, Executive lounge access, Private bathroom, Sea view, Bath or shower, Wake up service/Alarm clock, Terrace, Video, Socket near the bed, Iron, Dining table, Desk, Flat-screen TV, Ironing facilities, Sofa bed, Outdoor furniture, Safety deposit box, Fan, Coffee machine, Garden view, Heating, Bath, Upper floors accessible by elevator, Mosquito net, Towels, Wake-up service, Wardrobe or closet, Cable channels, Seating Area, Private entrance, Bathrobe, Hand sanitiser, Tile/marble floor, Cleaning products, Slippers, Entire unit located on ground floor.
Preferred Club Deluxe Swimout Garden Triple
The hot tub and private pool are the standout features of this double room. The spacious double room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
WiFi is available in all areas and is free of charge.
Beds: 2 double beds (131-150 cm wide).
Room Facilities: Ironing facilities, Flat-screen TV, Desk, Dining table, Socket near the bed, Iron, Video, Terrace, Wake up service/Alarm clock, Coffee machine, Fan, Safety deposit box, Outdoor furniture, Wake-up service, Towels, Mosquito net, Bath, Heating, Garden view, Entire unit located on ground floor, Slippers, Cleaning products, Private pool, Tile/marble floor, Bathrobe, Hand sanitiser, Seating Area, Private entrance, Cable channels, Wardrobe or closet, Hot tub, Outdoor dining area, Air purifiers, View, Tea/Coffee maker, Minibar, Towels/sheets (extra fee), Free toiletries, Hairdryer, Pool view, Pay-per-view channels, Patio, Balcony, Telephone, Toilet, Air conditioning, Clothes rack, Alarm clock, Radio, Shower, Bath or shower, Private bathroom, Executive lounge access, Tumble dryer, TV, Linen, Toilet paper.
Preferred Club Junior Suite Ocean Front Triple
This double room features a hot tub. The spacious double room features air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
WiFi is available in all areas and is free of charge.
Beds: 2 double beds (131-150 cm wide).
Room Facilities: Wake-up service, Mosquito net, Towels, Heating, Bath, Garden view, Upper floors accessible by elevator, Entire unit located on ground floor, Slippers, Private entrance, Seating Area, Wardrobe or closet, Cable channels, Cleaning products, Hand sanitiser, Bathrobe, Tile/marble floor, Desk, Dining table, Ironing facilities, Flat-screen TV, Wake up service/Alarm clock, Terrace, Iron, Socket near the bed, Video, Coffee machine, Fan, Sofa bed, Outdoor furniture, Safety deposit box, Telephone, Air conditioning, Toilet, Radio, Shower, Clothes rack, Alarm clock, Sea view, Private bathroom, Tumble dryer, Executive lounge access, Bath or shower, Linen, Toilet paper, TV, Outdoor dining area, Hot tub, View, Air purifiers, Sofa, Free toiletries, Tea/Coffee maker, Minibar, Towels/sheets (extra fee), Balcony, Patio, Hairdryer, Pay-per-view channels, Pool view.
Deal of the Day Double
The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
WiFi is available in all areas and is free of charge.
Beds: 1 large double bed (151-180cm wide).
Room Facilities: Air purifiers, View, Outdoor dining area, Hairdryer, Upper floors accessible by stairs only, Pay-per-view channels, Balcony, Patio, Minibar, Tea/Coffee maker, Towels/sheets (extra fee), Free toiletries, Alarm clock, Clothes rack, Radio, Shower, Telephone, Air conditioning, Toilet, TV, Linen, Toilet paper, Bath or shower, Inner courtyard view, Private bathroom, Tumble dryer, Video, Socket near the bed, Iron, Wake up service/Alarm clock, Terrace, Ironing facilities, Flat-screen TV, Desk, Dining table, Interconnected room(s) available, Safety deposit box, Outdoor furniture, Coffee machine, Fan, Bath, Heating, Garden view, Wake-up service, Mosquito net, Towels, Cleaning products, Hand sanitiser, Bathrobe, Tile/marble floor, Seating Area, Private entrance, Wardrobe or closet, Cable channels, Slippers.
Preferred Club Hacienda Suite Double
This double room's special features are the hot tub and the spa bath. The spacious double room provides air conditioning, a private entrance, a terrace with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
WiFi is available in all areas and is free of charge.
Beds: 1 extra-large double bed (181-210 cm wide).
Room Facilities: Free toiletries, Tea/Coffee maker, Minibar, Towels/sheets (extra fee), Patio, Balcony, Hairdryer, Pay-per-view channels, Outdoor dining area, Hot tub, View, Air purifiers, Private bathroom, Sea view, Executive lounge access, Tumble dryer, Bath or shower, Inner courtyard view, Linen, Toilet paper, TV, Telephone, Air conditioning, Toilet, Radio, Shower, Clothes rack, Alarm clock, Coffee machine, Fan, Outdoor furniture, Spa bath, Safety deposit box, Desk, Dining table, Ironing facilities, Flat-screen TV, Terrace, Wake up service/Alarm clock, Socket near the bed, Iron, Video, Entire unit located on ground floor, Slippers, Private entrance, Seating Area, Wardrobe or closet, Cable channels, Cleaning products, Tile/marble floor, Bathrobe, Hand sanitiser, Wake-up service, Towels, Mosquito net, Bath, Heating, Garden view, Upper floors accessible by elevator.
Deluxe Garden View King
The spacious double room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
WiFi is available in all areas and is free of charge.
Beds: 1 extra-large double bed (181-210 cm wide).
Room Facilities: Heating, Bath, Garden view, Wake-up service, Towels, Mosquito net, Cleaning products, Tile/marble floor, Hand sanitiser, Bathrobe, Private entrance, Seating Area, Wardrobe or closet, Cable channels, Slippers, Socket near the bed, Video, Iron, Terrace, Wake up service/Alarm clock, Flat-screen TV, Ironing facilities, Desk, Dining table, Interconnected room(s) available, Safety deposit box, Outdoor furniture, Coffee machine, Fan, Clothes rack, Alarm clock, Radio, Shower, Telephone, Toilet, Air conditioning, TV, Linen, Toilet paper, Bath or shower, Inner courtyard view, Private bathroom, Tumble dryer, Air purifiers, View, Outdoor dining area, Upper floors accessible by stairs only, Hairdryer, Pay-per-view channels, Patio, Balcony, Tea/Coffee maker, Minibar, Towels/sheets (extra fee), Free toiletries.
Deluxe Adult Garden View King
The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
WiFi is available in all areas and is free of charge.
Beds: 1 extra-large double bed (181-210 cm wide).
Room Facilities: Outdoor dining area, View, Air purifiers, Free toiletries, Towels/sheets (extra fee), Minibar, Tea/Coffee maker, Patio, Balcony, Pay-per-view channels, Upper floors accessible by stairs only, Hairdryer, Toilet, Air conditioning, Telephone, Shower, Radio, Alarm clock, Clothes rack, Tumble dryer, Private bathroom, Inner courtyard view, Bath or shower, Toilet paper, Linen, TV, Interconnected room(s) available, Dining table, Desk, Flat-screen TV, Ironing facilities, Terrace, Wake up service/Alarm clock, Video, Socket near the bed, Iron, Fan, Coffee machine, Outdoor furniture, Safety deposit box, Towels, Mosquito net, Wake-up service, Garden view, Heating, Bath, Slippers, Cable channels, Wardrobe or closet, Private entrance, Seating Area, Tile/marble floor, Bathrobe, Hand sanitiser, Cleaning products.
Deluxe Ocean View King
The hot tub is the standout feature of this double room. The spacious double room features air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
WiFi is available in all areas and is free of charge.
Beds: 1 extra-large double bed (181-210 cm wide).
Room Facilities: Socket near the bed, Video, Iron, Wake up service/Alarm clock, Terrace, Flat-screen TV, Ironing facilities, Desk, Dining table, Safety deposit box, Outdoor furniture, Coffee machine, Fan, Bath, Heating, Garden view, Wake-up service, Mosquito net, Towels, Cleaning products, Bathrobe, Hand sanitiser, Tile/marble floor, Private entrance, Seating Area, Cable channels, Wardrobe or closet, Slippers, Air purifiers, View, Hot tub, Outdoor dining area, Hairdryer, Upper floors accessible by stairs only, Pay-per-view channels, Patio, Balcony, Minibar, Tea/Coffee maker, Towels/sheets (extra fee), Free toiletries, Clothes rack, Alarm clock, Radio, Shower, Telephone, Toilet, Air conditioning, TV, Linen, Toilet paper, Bath or shower, Sea view, Private bathroom, Tumble dryer.
Junior Suite Garden View King
The hot tub is the standout feature of this suite. Boasting a private entrance, this spacious suite also features 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit has 1 bed.
WiFi is available in all areas and is free of charge.
Room Facilities: Patio, Balcony, Hairdryer, Pay-per-view channels, Free toiletries, Sofa, Tea/Coffee maker, Minibar, Towels/sheets (extra fee), View, Air purifiers, Outdoor dining area, Hot tub, Linen, Toilet paper, TV, Private bathroom, Tumble dryer, Bath or shower, Inner courtyard view, Radio, Shower, Clothes rack, Alarm clock, Telephone, Toilet, Air conditioning, Outdoor furniture, Sofa bed, Safety deposit box, Coffee machine, Fan, Terrace, Wake up service/Alarm clock, Iron, Socket near the bed, Video, Dining table, Desk, Ironing facilities, Flat-screen TV, Private entrance, Seating Area, Cable channels, Wardrobe or closet, Cleaning products, Tile/marble floor, Bathrobe, Hand sanitiser, Entire unit located on ground floor, Slippers, Bath, Heating, Garden view, Upper floors accessible by elevator, Wake-up service, Towels, Mosquito net.
Preferred Club Junior Suite Ocean View King
This suite features a hot tub. Boasting a private entrance, this spacious suite also features 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as sea views. The unit has 1 bed.
WiFi is available in all areas and is free of charge.
Room Facilities: Coffee machine, Fan, Safety deposit box, Sofa bed, Outdoor furniture, Ironing facilities, Flat-screen TV, Dining table, Desk, Socket near the bed, Iron, Video, Wake up service/Alarm clock, Terrace, Entire unit located on ground floor, Slippers, Cleaning products, Bathrobe, Hand sanitiser, Tile/marble floor, Private entrance, Seating Area, Wardrobe or closet, Cable channels, Wake-up service, Mosquito net, Towels, Upper floors accessible by elevator, Bath, Heating, Garden view, Tea/Coffee maker, Minibar, Towels/sheets (extra fee), Free toiletries, Sofa, Hairdryer, Pay-per-view channels, Balcony, Patio, Hot tub, Outdoor dining area, Air purifiers, View, Bath or shower, Private bathroom, Sea view, Tumble dryer, Executive lounge access, TV, Linen, Toilet paper, Telephone, Toilet, Air conditioning, Clothes rack, Alarm clock, Radio, Shower.
Preferred Club Junior Suite Ocean Front King
Guests will have a special experience as the double room offers a hot tub. The spacious double room provides air conditioning, a private entrance, a terrace with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
WiFi is available in all areas and is free of charge.
Beds: 1 extra-large double bed (181-210 cm wide).
Room Facilities: Outdoor furniture, Sofa bed, Safety deposit box, Coffee machine, Fan, Terrace, Wake up service/Alarm clock, Iron, Socket near the bed, Video, Dining table, Desk, Ironing facilities, Flat-screen TV, Seating Area, Private entrance, Wardrobe or closet, Cable channels, Cleaning products, Tile/marble floor, Bathrobe, Hand sanitiser, Entire unit located on ground floor, Slippers, Heating, Bath, Garden view, Upper floors accessible by elevator, Wake-up service, Towels, Mosquito net, Balcony, Patio, Hairdryer, Pay-per-view channels, Free toiletries, Sofa, Tea/Coffee maker, Minibar, Towels/sheets (extra fee), View, Air purifiers, Outdoor dining area, Hot tub, Linen, Toilet paper, TV, Private bathroom, Sea view, Executive lounge access, Tumble dryer, Bath or shower, Radio, Shower, Clothes rack, Alarm clock, Telephone, Toilet, Air conditioning.
Preferred Club Deluxe Swimout Garden King
Guests will have a special experience as this double room offers a hot tub and a private pool. The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
WiFi is available in all areas and is free of charge.
Beds: 1 extra-large double bed (181-210 cm wide).
Room Facilities: Executive lounge access, Tumble dryer, Private bathroom, Bath or shower, Toilet paper, Linen, TV, Air conditioning, Toilet, Telephone, Shower, Radio, Alarm clock, Clothes rack, Free toiletries, Towels/sheets (extra fee), Tea/Coffee maker, Minibar, Patio, Balcony, Pay-per-view channels, Hairdryer, Outdoor dining area, Hot tub, View, Air purifiers, Slippers, Entire unit located on ground floor, Wardrobe or closet, Cable channels, Seating Area, Private entrance, Tile/marble floor, Bathrobe, Hand sanitiser, Cleaning products, Private pool, Towels, Mosquito net, Wake-up service, Garden view, Heating, Bath, Fan, Coffee machine, Outdoor furniture, Safety deposit box, Dining table, Desk, Flat-screen TV, Ironing facilities, Terrace, Wake up service/Alarm clock, Iron, Socket near the bed, Video.
Preferred Club Deluxe Swimout Adult Garden King
This double room's special features are the hot tub and the private pool. The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
WiFi is available in all areas and is free of charge.
Beds: 1 extra-large double bed (181-210 cm wide).
Room Facilities: Outdoor dining area, Hot tub, View, Air purifiers, Free toiletries, Minibar, Tea/Coffee maker, Towels/sheets (extra fee), Patio, Balcony, Hairdryer, Pay-per-view channels, Telephone, Toilet, Air conditioning, Radio, Shower, Clothes rack, Alarm clock, Private bathroom, Tumble dryer, Executive lounge access, Bath or shower, Inner courtyard view, Linen, Toilet paper, TV, Dining table, Desk, Ironing facilities, Flat-screen TV, Wake up service/Alarm clock, Terrace, Video, Socket near the bed, Iron, Coffee machine, Fan, Outdoor furniture, Safety deposit box, Wake-up service, Mosquito net, Towels, Heating, Bath, Garden view, Entire unit located on ground floor, Slippers, Private entrance, Seating Area, Wardrobe or closet, Cable channels, Private pool, Cleaning products, Bathrobe, Hand sanitiser, Tile/marble floor.
Deluxe Junior Garden View King
The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
WiFi is available in all areas and is free of charge.
Beds: 1 extra-large double bed (181-210 cm wide).
Room Facilities: Hairdryer, Pay-per-view channels, Patio, Balcony, Minibar, Tea/Coffee maker, Free toiletries, Air purifiers, View, TV, Toilet paper, Bath or shower, Inner courtyard view, Private bathroom, Tumble dryer, Alarm clock, Clothes rack, Radio, Shower, Telephone, Toilet, Air conditioning, Safety deposit box, Outdoor furniture, Coffee machine, Fan, Iron, Socket near the bed, Terrace, Wake up service/Alarm clock, Ironing facilities, Flat-screen TV, Desk, Cleaning products, Tile/marble floor, Bathrobe, Hand sanitiser, Seating Area, Private entrance, Wardrobe or closet, Cable channels, Slippers, Heating, Bath, Garden view, Wake-up service, Towels, Mosquito net.
Preferred Club Junior Suite Garden View King
Guests will have a special experience as this double room features a hot tub. The spacious double room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
WiFi is available in all areas and is free of charge.
Beds: 1 extra-large double bed (181-210 cm wide).
Room Facilities: Socket near the bed, Iron, Wake up service/Alarm clock, Terrace, Ironing facilities, Flat-screen TV, Desk, Safety deposit box, Sofa bed, Outdoor furniture, Coffee machine, Fan, Upper floors accessible by elevator, Heating, Bath, Garden view, Wake-up service, Mosquito net, Towels, Cleaning products, Bathrobe, Hand sanitiser, Tile/marble floor, Seating Area, Private entrance, Wardrobe or closet, Cable channels, Slippers, Air purifiers, View, Hot tub, Hairdryer, Pay-per-view channels, Patio, Balcony, Tea/Coffee maker, Minibar, Free toiletries, Sofa, Alarm clock, Clothes rack, Radio, Shower, Telephone, Toilet, Air conditioning, TV, Toilet paper, Bath or shower, Inner courtyard view, Private bathroom, Tumble dryer, Executive lounge access.
Preferred Club Junior Suite Garden View Double
This double room features a hot tub. The spacious double room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
WiFi is available in all areas and is free of charge.
Beds: 2 double beds (131-150 cm wide).
Room Facilities: Radio, Shower, Alarm clock, Clothes rack, Telephone, Air conditioning, Toilet, Toilet paper, TV, Private bathroom, Executive lounge access, Tumble dryer, Bath or shower, Inner courtyard view, View, Air purifiers, Hot tub, Balcony, Patio, Hairdryer, Pay-per-view channels, Sofa, Free toiletries, Minibar, Tea/Coffee maker, Bath, Heating, Garden view, Upper floors accessible by elevator, Wake-up service, Towels, Mosquito net, Seating Area, Private entrance, Wardrobe or closet, Cable channels, Cleaning products, Tile/marble floor, Bathrobe, Hand sanitiser, Slippers, Terrace, Wake up service/Alarm clock, Socket near the bed, Iron, Desk, Ironing facilities, Flat-screen TV, Outdoor furniture, Sofa bed, Safety deposit box, Coffee machine, Fan.
Preferred Club Junior Suite Garden View Triple
This double room's special feature is the hot tub. The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
WiFi is available in all areas and is free of charge.
Beds: 2 double beds (131-150 cm wide).
Room Facilities: Tumble dryer, Executive lounge access, Private bathroom, Inner courtyard view, Bath or shower, Toilet paper, TV, Air conditioning, Toilet, Telephone, Shower, Radio, Alarm clock, Clothes rack, Free toiletries, Sofa, Tea/Coffee maker, Minibar, Patio, Balcony, Pay-per-view channels, Hairdryer, Hot tub, View, Air purifiers, Slippers, Cable channels, Wardrobe or closet, Private entrance, Seating Area, Bathrobe, Hand sanitiser, Tile/marble floor, Cleaning products, Mosquito net, Towels, Wake-up service, Garden view, Bath, Heating, Upper floors accessible by elevator, Fan, Coffee machine, Sofa bed, Outdoor furniture, Safety deposit box, Desk, Ironing facilities, Flat-screen TV, Wake up service/Alarm clock, Terrace, Iron, Socket near the bed.
Breakfast Plan Deluxe Garden View King
Offering a tea and coffee maker, a seating area and a wardrobe, this double room includes a private bathroom. The spacious double room offers air conditioning, a private entrance and garden views. The unit has 1 bed.
WiFi is available in all areas and is free of charge.
Beds: 1 large double bed (151-180cm wide).
Room Facilities: Wake up service/Alarm clock, Air purifiers, Iron, Socket near the bed, Desk, Interconnected room(s) available, Ironing facilities, Safety deposit box, Tea/Coffee maker, Coffee machine, Fan, Heating, Garden view, Alarm clock, Wake-up service, Air conditioning, Mosquito net, Seating Area, Private entrance, Wardrobe or closet, Cleaning products, Tile/marble floor, Hand sanitiser, Private bathroom, Tumble dryer.
Breakfast Plan Deluxe Garden View Double
Offering a tea and coffee maker, a seating area and a wardrobe, this double room includes a private bathroom. The spacious double room offers air conditioning, a private entrance and garden views. The unit has 2 beds.
WiFi is available in all areas and is free of charge.
Beds: 2 double beds (131-150 cm wide).
Room Facilities: Tile/marble floor, Hand sanitiser, Cleaning products, Wardrobe or closet, Private entrance, Seating Area, Tumble dryer, Private bathroom, Alarm clock, Garden view, Heating, Air conditioning, Mosquito net, Wake-up service, Safety deposit box, Fan, Tea/Coffee maker, Coffee machine, Iron, Socket near the bed, Air purifiers, Wake up service/Alarm clock, Ironing facilities, Interconnected room(s) available, Desk.
Breakfast Plan Junior Suite Garden View King
Boasting a private entrance, this spacious suite also includes 1 bedroom, 1 bathroom and a seating area. This suite is air-conditioned and has a tea and coffee maker, a wardrobe and garden views. The unit has 1 bed.
WiFi is available in all areas and is free of charge.
Room Facilities: Wake up service/Alarm clock, Air purifiers, Iron, Socket near the bed, Interconnected room(s) available, Desk, Ironing facilities, Safety deposit box, Tea/Coffee maker, Coffee machine, Fan, Heating, Garden view, Alarm clock, Wake-up service, Mosquito net, Air conditioning, Seating Area, Private entrance, Wardrobe or closet, Cleaning products, Hand sanitiser, Tile/marble floor, Private bathroom, Tumble dryer.
Breakfast Plan Junior Suite Garden View Double
Featuring a private entrance, this spacious suite also comprises 1 bedroom, 1 bathroom and a seating area. This suite is air-conditioned and features a tea and coffee maker, a wardrobe and garden views. The unit offers 2 beds.
WiFi is available in all areas and is free of charge.
Room Facilities: Coffee machine, Tea/Coffee maker, Fan, Safety deposit box, Ironing facilities, Desk, Interconnected room(s) available, Air purifiers, Iron, Socket near the bed, Wake up service/Alarm clock, Private bathroom, Tumble dryer, Cleaning products, Hand sanitiser, Tile/marble floor, Seating Area, Private entrance, Wardrobe or closet, Wake-up service, Mosquito net, Air conditioning, Alarm clock, Heating, Garden view.
Family Suite
Boasting a private entrance, this spacious suite also features 2 bedrooms, a seating area and 2 bathrooms with a walk-in shower and a bath. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit has 3 beds.
WiFi is available in all areas and is free of charge.
Room Facilities: Inner courtyard view, Bath or shower, Tumble dryer, Private bathroom, TV, Toilet paper, Air conditioning, Toilet, Telephone, Clothes rack, Alarm clock, Shower, Radio, Tea/Coffee maker, Minibar, Free toiletries, Pay-per-view channels, Hairdryer, Balcony, Patio, Air purifiers, View, Slippers, Bathrobe, Hand sanitiser, Tile/marble floor, Cleaning products, Wardrobe or closet, Cable channels, Private entrance, Seating Area, Mosquito net, Towels, Wake-up service, Garden view, Heating, Bath, Fan, Coffee machine, Safety deposit box, Outdoor furniture, Flat-screen TV, Ironing facilities, Desk, Iron, Socket near the bed, Wake up service/Alarm clock, Terrace.
Deluxe King Room
The spa bath is the standout feature of this double room. The spacious double room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
WiFi is available in all areas and is free of charge.
Beds: 1 large double bed (151-180cm wide).
Room Facilities: Spa bath, Safety deposit box, Outdoor furniture, Coffee machine, Fax, Fan, Iron, Socket near the bed, Terrace, Wake up service/Alarm clock, Ironing facilities, Flat-screen TV, Desk, Cleaning products, Tile/marble floor, Bathrobe, Hand sanitiser, Seating Area, Private entrance, Wardrobe or closet, Cable channels, Slippers, Bath, Heating, Garden view, Wake-up service, Towels, Mosquito net, Upper floors accessible by stairs only, Hairdryer, Pay-per-view channels, Patio, Balcony, Tea/Coffee maker, Minibar, Towels/sheets (extra fee), Free toiletries, Air purifiers, View, TV, Linen, DVD player, Toilet paper, Bath or shower, Inner courtyard view, Private bathroom, Tumble dryer, Clothes rack, Alarm clock, Radio, Shower, Telephone, Air conditioning, Toilet.
Deluxe Double Room
The spa bath is a top feature of this double room. The spacious double room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
WiFi is available in all areas and is free of charge.
Beds: 2 double beds (131-150 cm wide).
Room Facilities: Private entrance, Seating Area, Cable channels, Wardrobe or closet, Cleaning products, Tile/marble floor, Bathrobe, Hand sanitiser, Slippers, Heating, Bath, Garden view, Wake-up service, Towels, Mosquito net, Outdoor furniture, Spa bath, Safety deposit box, Coffee machine, Fax, Fan, Terrace, Wake up service/Alarm clock, Iron, Socket near the bed, Desk, Flat-screen TV, Ironing facilities, Linen, DVD player, Toilet paper, TV, Private bathroom, Tumble dryer, Bath or shower, Inner courtyard view, Radio, Shower, Alarm clock, Clothes rack, Telephone, Toilet, Air conditioning, Patio, Balcony, Upper floors accessible by stairs only, Hairdryer, Pay-per-view channels, Free toiletries, Minibar, Tea/Coffee maker, Towels/sheets (extra fee), View, Air purifiers.
Deluxe Triple Room
This triple room's special feature is the spa bath. The spacious triple room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
WiFi is available in all areas and is free of charge.
Beds: 2 double beds (131-150 cm wide).
Room Facilities: Telephone, Air conditioning, Toilet, Radio, Shower, Clothes rack, Alarm clock, Private bathroom, Tumble dryer, Bath or shower, Inner courtyard view, Linen, Toilet paper, DVD player, TV, View, Air purifiers, Free toiletries, Tea/Coffee maker, Minibar, Towels/sheets (extra fee), Balcony, Patio, Hairdryer, Upper floors accessible by stairs only, Pay-per-view channels, Wake-up service, Mosquito net, Towels, Bath, Heating, Garden view, Slippers, Seating Area, Private entrance, Wardrobe or closet, Cable channels, Cleaning products, Bathrobe, Hand sanitiser, Tile/marble floor, Desk, Ironing facilities, Flat-screen TV, Wake up service/Alarm clock, Terrace, Socket near the bed, Iron, Coffee machine, Fan, Fax, Outdoor furniture, Spa bath, Safety deposit box.
Among acres of tropical gardens and jungle, Dreams Tulum Resort & Spa is located just minutes' from the ancient Mayan ruins and the trendy and bohemian town of Tulum. Dreams Tulum is a AAA Four Diamond award-winning resort, with all the benefits of Unlimited-Luxury® - where everything is included. Dreams Tulum’s magnificent Mexican colonial architecture blends tastefully with an up scale contemporary design where every room offers a private and furnished terrace or balcony, marble bathroom, daily refreshed mini-bar and 24-hour room service. Dreams Tulum also offers a secluded adults-only section and swim out suites for direct access to a pool. Additionally, there is a splash park for kids located near the Explorer’s Club. The pools are heated from December and March depending on climate conditions. Dreams Tulum sits on 2 miles of powdery white sand with activities to make the whole family happy including on-site watersports and dive shop, discounted greens fees at the nearby Riviera Maya Golf Club, an Explorer’s Club for Kids and a Core Zone Teens Club. The Dreams Spa by Pevonia® offers serene jungle and beach cabins, a spa pantry for guests to create their own spa products and a Temazcal for a traditional Mayan spa ceremony experience. With authentic and gourmet dining options, unlimited top-shelf spirits and nightly entertainment, guests can enjoy a Dream vacation at Dreams Tulum Resort & Spa.
Nightly rates
from
Phone: +52 984 871 3333
Address: Carretera Chetumal Puerto Juarez Km 236.7 Tankah, 77780 Tulum, Mexico
E-mail: reservations.dretu@dreamsresorts.com
Number of rooms: 432
Video of Dreams Tulum Resort & Spa
Hotel Dreams Tulum07/12/2019 03:02
Dreams Tulum Resort & Spa - Riviera Maya, Mexico - AMResorts10/27/2016 15:16
Reviews of Dreams Tulum Resort & Spa 4*
This one was awesome place for vacation I love it. Every day and night they run entertainment from early in the morning to late night They don't give up till you give up. I am going back again definitely.
I'm still at the resort while writing this. I'm traveling with a group and two of the three rooms got broken into. After the second break in which all the money was stolen out of the safe which was locked. The staff informed us that NO one, I mean No One would enter our two rooms with out permission. That was great, but we still put our do not disturb sign on our door. Guess what? they still entered our room with the do not disturb sigh up on the door. Ok not feeling safe after that. Other then the theft and the fact that the cleaning staff doesn't full restock or clean your room the wait staff was amazing. I would have to say Tulum was a great place to see but I don't know if I'd ever visit a dream resort again even though my family raves about them. If they can improve the safe of who as access to guest's rooms and promise that when you leave your room to see the sites of Tulum your room is safe then maybe. At this moment in this resort with one day till I go home and with three days of my week trip not feeling safe in a nice resort. I would not come back. I would love to see if in the future that the resort does improve their security standards and how their maid service. My last night here is turning out to be a really sad night. Nothing is turning my mood about my trip around I've been carrying a very somber face all night.
Love it. So beautiful and relaxing. We actually got married here and could not be more happy. Service was great. Staff are extremely helpful and nice. Will definitely be coming back.
Nice resort with very nice staff (for the most part). Got tricked by the VIP services group into sitting in a 2 hour sales presentation. During this sales presentation, some very aggressive guys basically told me I'm an idiot for not committing to give them $50, 000 so I can stay at their hotels around the world. That was the worst experience during my 6 day stay. Aside from that, the other staff people were awesome. Karla was assigned to clean our room, she always did an awesome job! Food was very tasty… They had various themed restaurants that all did a pretty good job at preparing food. One day, thepower went out in the area because of a downed power line. My wife and I went to the Seaside Grill and the staff, to my surprise, we're still making food for people. I was very impressed by this because they were literally working by shining cell phone lights. This is the kind of dedication you get from the regular workers there. I would recommend this resort… Just don't get tricked into the sales presentation…
We stayed here for our destination wedding in June. The time we were there was heavy with seaweed, which staff worked for almost 1/2 the day clearing off the shoreline. The beach was extremely rocky, I was kind of bummed about the beach area being what it was. The pools were great and the food at the theme nights were great! The food at dinner was amazing, especially at El Patio and the Italian restaurant. The lunch was eh, and the food at the pool side cafe was eh, no variety just burgers and hot dogs everyday. The grounds were beautiful. The rooms were a bit confusing with the numbering and lots of little flies in the bathroom around the sink. The wedding was great and the staff was super friendly.
Awesome vacation spot for families! I loved starting my mornings off with a green juice from the juice station in the World Cafe! The Smoothie Bar was refreshing, and they even had several ice cream options! The kids had a blast at the Explorers Club, which included a mini water park! I should definitely recommend Dreams Tulum!
Outstanding service and an incredible setting. Huge shout out goes to Benito and Ivan on the beach. They were amazing at helping us get lunch and keeping our drinks full. Only complaint would be the noise from the evening concerts if you're in the wrong building but we were able to get our room moved and enjoyed quiet evenings the rest of our stay.
Staff are friendly in general. Facilities and food are fine. However more attention to details is required. For instance, TV screen in the room had some mysterious dirt. Towels and water were not replenished properly on a daily basis. Air conditioning never reached the temperature setting I set.
The staff is super friendly, the rooms were so nice and also very clean. The resort offers different activities everyday even for kids. I had my destination wedding here and everything was on point. I absolutely love this resort! Definitely recommend and I definitely will be returning!
Our wedding is this Saturday and we arrived a few days early to spend time with our guests and finish planning. Only 24 hours so far and it is incredible! The service is too notch, the grounds are stunning, and the rooms are gorgeous. Food is mediocre. You have to find what works for you. Excited to have the wedding and see how that goes. Further review to come.
Very nice hotel, everything is really clean and well maintained. The staff are helpful. Many activities are organized every day. The setting is exceptional.
Very good hotel the bar of the welcome the waiter very nice the French restaurant very good and the Italian only one downside for a luxury hotel is that all the staff do not speak a word of French… damage it could make an effort I think… bcp of Americans who respect nothing the food is plentiful by the pool and thrown on the deckchairs… no respect for the dedicated staff… you have to get up early to reserve a lounger by the pool because otherwise everything is taken but otherwise I enjoyed my stay.
The Mexican restaurant was mediocre especially not try to eat the chillies as they are very strong.
Pictures don't do this place justice Service was almost perfect, be prepared for a time share sell and just refuse it after you get your coupons. Coupons still work no issues. Beach is amazing water is full of rocks and seaweed but you can still find a little spot to Wade in. You have to ask for the top shelf brand name liquor or they will poor the cheap house stuff but 90% we didn't really care. Most of the foods good, some of its amazing and some of its tasteless but after 6 days of eating (never touching the barefoot grill because who goes to a resort to eat that junk) We were very happy with the whole experience. It was our first time in a resort of this caliber but have ate at many fine dining places and have been to other resorts in Mexico and other countries. The nice, the upgraded suite we got was amazing! Glad we went at the end of the season I could see this place getting busy and the restaurants themselves are not big so dinner would be a hassle I think… If your looking to party though you'll have to take a cab south of town to the more guests house. Beach bar area that's about 15min. No big deal we did it twice and had an Awsome time.
The facilities are top notch. Very comfortable rooms. The service of reception and customer care very good. The attention in the restaurants and the food was a slight letdown to the great time you spend at the Resort.
Very nice facilities, imposing. The room was very comfortable and spacious. Very comfortable bed. Very good deal. Do not use the spa. The pool area is nice and with good attention, but the drinks are not of good quality. I did not like the beach area, many stones to enter the water, there is a reef. Little shaded space on the beach.
Long Trip but all beautiful and all very good a true paradise immersed in nature. I spent 5 fantastic days. To Go back.
First impression; a somewhat ageing architecture. But after a few days here, it's the best club hotel I've ever known. The food is excellent, especially in restaurants with table service (see side, El Patio). The staff is really adorable, my daughter has food allergies, at each meal one of the chefs was moving to prepare a tailor-made menu!
The Explorer-Club for children opens from 9am to 10pm, they are adorable, my children (who usually find it difficult to go when it does not speak French), claimed every day to go there… Such a point that we had to fight to go out and make the visits.
If not for extras (excursions, change, car rental) c is overpriced! I would recommend you to go to Tulum with the local bus for 25pesos/person. (Loc car $40 vs $100, change 22pesos/€ vs 18pesos/€… Etc) but it is in all hotels… It does not deserve a bad note… as long as there are clients who accept why to deprive themselves.
Excellent attention. Wonderful hotel many choices of first class restaurants! A luxury in every small detail.
Hotel was okay. Rooms were not very clean when we showed up. We had to request a different room from our first one due to cleanliness. The food was decent at the different restaurants we went to. The Japanese steak house was fun and food was good. The best restaurant is the italian style. Beach was nice and the drinks were plentiful. Bartenders and staff were very nice.
Absolutely unfriendly staff. Very poor reception on arrival. Never again…
Excellent is familiar. Beach very safe recommended. Accessible to the ruins and Cenotes.
I visited the place as a courtesy, the idea was to know the hotel to convince me to stay in the future there, and know the service that this Mexican hotel chain is at the level of other foreigners, however from the moment I joined my family to the hotel took A long time when we were received and that what was observed gave preference to foreign tourism; Upon entering the reception, after 20 minutes we were greeted by a miss. In charge of the area of promotion, who with displeasure in the face we began to attend, we gave the invitation that had provided us to visit the hotel where clearly specified the number of people (8) which was made by a promoter of the same Hotel, and to read it and retire for a few long minutes returned to tell us that the hotel would not respect the invitation for the number of people specified giving the option of only allowing the entrance to half of my family, and the others would have to leave the hotel. Obviously we didn't let that happen since one of them was seniors. Arriving at this point after more than an hour of total waiting and the clarification of the invitation this person asked at least one glass of water to which said person only replied "Please join us, you have to leave" Therefore, my visit and opinion is negative.
It's a beautiful place with everything you need and more! As his name says it's all a dream! Restaurants pata all tastes, pools, common areas, comfort within reach! Just fabulous!
Excellent Resort, impeccable facilities, both in comfort and cleanliness.
Great variety of restaurants and food.
Lots of fun for all ages, ideal families.
Exclusive beach, several swimming pools, good bars of drinks.
VIP option highly recommended, even better services are added to the stay.
Mostly European tourism and the USA.
We're going back.
Love Dreams Tulum, your hotel is really first class. I have rarely seen such a professional team and such dedicated staff. The food is also in the main and in all other restaurants in a top quality and super seasoned. Really something for everyone.
To a dream hotel belongs unfortunately also a dream beach and here I have to draw you two rather than a star.
Stones under the sand, at the volleyball field you break all the bones and this brown algae plague, which has been prevalent for three years, is very uncomfortable. See attached pictures.
I would recommend you as a hotel to all the people who care about the beach, but for me this is simply part of it.
Therefore a clear hotel recommendation for all the beach has a subordinate priority.
Normally I do not complain however our smoke detector battery must have died and chirped all night. We had traveled all day, checked in late so this was a less than desirable situation. The ceiling is over 10 ft high so we could not silence it. Security was sent and had no ladder they left called the desk 2 hours later now we wait again. The desk seemed unconcerned with my issues and suggested they could try and find us a different room when all we need in ours is a 9 volt battery. We are here on a medical symposium and so far are unimpressed and would not recommend staying at Dreams Tulum. Note: for the most part the staff is pleasant and we have no complaints on that level.
Fantastic in everything. Recommended!
Excellent place. Quality. Fel Service and the staff is very friendly. I recommend it first.
The hotel was pleasantly surprised! Restaurants, pool areas, attention, food. We have been to other hotels in the Riviera, Punta Cana and this we liked. We could have other references to compare. A shame the beach with the algae, but it must be a problem of the coast in general, which affects to a greater or lesser extent to the hotels. There is a zone of reefs which limits the space for the Bath to 20 meters signposted to enter. When you belong to the Unlimited Vacation membership you get more benefits in the category of the room and exclusive room, as a member beach. Regarding the "exclusive" space I have visited better. Food ("in the exclusive area") often presented midges what it did not consume. If I highlight the coffee that works as a space Común"Coco café" where the quality of the coffee is excellent and the food is inside of showcases, preserving its quality and "without midges", with the possibility of cutting with different milks (in my case I preferred soy). But we really moved in other areas and the service was very good.
On the one hand the hotel looks that it has its years, but on the other the vegetation they have and the view is very nice, the staff is very friendly, always sonrriente and greet you, do everything possible to make you feel very comfortable and on your vacation.
Cockroach in our room. Hot tub didn't work. No view, obstructed by a pillar. Food was terrible at the cafe. Nice pools and beach even though you can't really swim in the ocean due to rocks. Wedding we attended was very nice. I wouldn't go back to stay here though.
Excellent place. Very friendly staff and the beach is very good. If you like the party you have to go to the town of Tulum at night.
Our family just returned from a week stay at this resort. Of the five prior visits to Mexico, this resort was the least favorite. It is a very long drive from the airport to the resort. The food was good, but the restaurant service was extremely slow. The rooms were clean, but we had to call multiple times for towels and washcloths. The outside staff was very good. Most of our group had no additional problems, but even after paying extra for the Preferred Membership I had issues every single day and had an extremely difficult time getting any of the management to help me. I won’t take up space listing all the stressors I had to deal with; the biggest problem was getting my room and then being able to unlock the door. I would not recommend this resort for a relaxing vacation.
In a nutshell: Fabulous we stayed at this hotel for over ten from late January 2018 to early February.
Room: Spacious, quiet, well-appointed. Nothing to complain about, if not unplug the mini bar which makes a lot of noise. The number of towels is not always the same once 2, once 4, which can be disturbing for families.
Restaurant and drink: The food was excellent, we were surprised by the quality of the meats and the dishes in sauce which are very good. The on-board catering system is very well thought out. The maps are written in Spanish and English so think about using Google translation for some dish!
The cocktails are very good, do not hesitate to ask for a straw as they are not provided office.
Animation: They are varied, enjoyable fun including the foam party and more throughout the day. The elements are very well presented as for example the layout that was made for the final of the Superbowl.
Miscellaneous: Very clean beach, interesting location (50m from the Tulum Natural Reserve with beautiful beaches), for the French excursions inquire about "Mimi's towers" before you leave.
For summary, after several trips in 5 stars, this one was the best.
¡Excellente! Super hotel, recreation & fun. They served super, all very nice and helpful! Great dining room, super tasty and varied, excursions in the vicinity, beach great for walks smaller swimming area suitable, but having 2Pools available for it. Dreams hotels again and again!
Beautiful place close to the archaeological site of Tulum. The beach of the hotel remains wild with some palm trees and transparent water.
Very well maintained and beautiful resort with many possibilities to make your day and do this extremely friendly staff. Top.
Very good Hotel for quality of rooms and facilities. All inclusive really remarkable. I had it with a roulette formula but I see that the price per night is really high…
We were for 11 days at dreams Tulum resort and were very enthusiastic had a junior suite which was beautifully arranged side of garden staff was very obliging and alfredo who brought us drinks on the beach was very friendly especially friendly always had a smile for us the beach is super nice especially the page with the natural Beach which is approximately 6 km long in the restaurants the food is very good we nothing can expose on this hotel.
Staying here feels like you are staying with a huge family. Staff makes you feel so welcome. Always always smiling. Food is wonderful, everything is clean and smells amazing. Always something going on. The entertainment staff really made this trip for us. Ricky, Esther, Jonah. You guys will be forever in our hearts. Beautiful grounds. Breathtaking views. This was my dream vacation location.
Great Hotel! the staff was awesome! We have a 3 year old and the staff went out of their way to make her feel comfortable. The restaurants were great and the food was delicious. The drinks were fantastic, especially the bar in the lobby. The bartenders were extremely friendly and helpful. The rooms were really nice and well kept. One night I left our safe-box open in my room with over $300 in cash, $1000 drone, passports, jewelry and other valuables only to find upon returning an note saying to call the front desk. The safe-box was closed and I could not get in it. I called the front desk and they sent a security guy to open the safe. All of my stuff was in there! This place can be trusted and I will definitely be back!
It fits everything from dinner bit to purity. There needs not be before that have already met… made it.
We were invited to the hotel by the Hertz rental agency to have breakfast and take a tour of the hotel. At the base a hotel is to accommodate and despite having asked the question we could not visit one room. The goal is just to have you sign a contract over several years without even having an idea of what you are going to gain.
Having walking a bit in the hotel I didn't get a good impression. The buildings are old and the furniture is no longer the taste of the day. The food was not appetizing either. I preferred 10 times stayed in a small hotel only in a resort that aims to take you maximum money by providing you with a minimum of service.
Our entire family had an amazing trip. The food, entertainment and amenities all were outstanding. The location was great and property was perfect. Our kids loved The Explorers club. Would highly recommend this resort. We will be going back!
A nice hotel, room large and clean, very friendly staff whether on the beach or in the hotel. You can get on. Run the beach for hours. Every evening is a different animation, the most beautiful was the Mexico abenb for us. Would book this hotel again and again. Thanks for the beautiful holiday.
I found he resort present and well laid out. The food was great j. The restaurants but terrible in the buffet. Even when going to the buffet upon opening hours the food still seemed as it had been sitting forever. The bar staff is friendly and quite speedy. Room service was always 15-30 min longer than quoted upon ordering. I found the check out process to be a night mare. It involved multiple trips to the front desk with frustrating wait times. Over all a good place to vacation but not my first choice of resort.
Very nice everything exceeds expectations. Always good mood good eating in all 7 restaurants top serving very clean beach and very white only recommended.
We were invited to a wedding here and we had an amazing time. Staff were amazing. You felt safe and lots of stuff for families and singles. Place is huge. Staff put on events every night. Ricky was a hit. You will know what I mean if you go. We also visited the spa and had a massage and facial. They were a nice add to a wonderful relaxing wedding weekend.
Now in November simply fantastic.
The staff is exceptional. The sublime beach. We are actually in the exclusive all which is rarely the case. Everything is free. There are several restaurants with Italian Mexican-themed Asian sushi bar. Our favorites were French and Asian. Lots of animations and a top infrastructure. The place is very well chosen and super well maintained. The rooms are huge. In short we had a great holiday with family and friends. I would recommend this hotel which is in accordance with the specifications of the magazines.
Exelent, very nice holiday there had.
They were great! This resort handled everything very professionally. I went for a wedding and it worked out great. I would recommend for anyone, but especially couples. There are many things to do at the resort. There were some people in pur group who had to change rooms because of problems with plumbing but they were moved swiftly and received compensation for the trouble. They said they were satisfied after the change. I did not have any problems with my room.
Great rooms and great food / facilities. There is a good choice in restaurants and all inclusive drinks. Friendly helpful staff, will be happy to stay again. Oh and free room service!
Wedding in a place.
We absolutely loved staying here! The staff is so friendly. The food was good. Make sure you reserve the hibachi in advance. The food in general was great! We loved going to the World Cafe! By the swim up pool, the drinks were great and bartender super friendly. At night, we went to Sky bar for dancing and drinks. I would highly recommend Dreams Tulum. The beach is beautiful and the resort amazing.
It is a paradise on earth. Blue ocean with white sand beach. Fantastic resort palm treasure and vegetation out of this world. Staff friendly and always available. Spa great, massage like from heaven with relaxing in jacuzzi and sauna beforehand. Love it and will come again!
A little piece of paradise in a stunning location. An army of staff behind the scenes keeping the grounds in pristine condition, and front of house catering to your every whim. Huge selection of authentic food and from around the world. Numerous bars and restaurants in various locations around the resort. You will arrive as a guest and leave a family member.
Just about got a 4 star rating. The staff are great and the pool/beach is nice but the food/cocktails are average, the room key situation is a nightmare (the keys didn't work 60% of the time). There is Wi-Fi all around the hotel but again it's just about passable. We were a family of 6 and a friend joined us. Our single friend paid 40 US dollars to get here from Cancun airport and we paid 70 US dollars. We went out in Tulum town and paid 500 peso to get there from the hotel. I'll do a more in depth review on trip advisor.
Dreams Tulum is such a wonderful beautiful resort. The water is clear and such a lovely color and the beach is shady with palm trees and a wonderful place to relax. The gardens and landscaping is beautiful also. We enjoyed the variety of restaurants and the awesome service and good food. The entertainment staff, Christian, Gigi and all the rest do a great job of keeping things fun if that's what you want to do. Maid service morning and evening was a plus One thing that we didn't appreciate was how the photographers were so insistent on n on and hardly took no thanks for an answer. All in all we had a splendid time and would definitely recommend.
Amazing entertainment team! Multiple shows and activities every day! Great beach as well as rooms. The 9 restaurants all surprised us with the food freshness and quality. Very close to the town and ruins too!
Worst stay ever experienced at Dreams Tulum. Had so many inconveniences from the time we arrived to the day we left. We were denied water at pool bars. We had to get up and get our own drinks at restaurants because the waiter never returned after taking our orders. I asked for 12 water bottles and I was questioned on why so many. Our transportation to the airport left us without even asking lobby/hotel personnel about the 22 person group they went to pick up. Nobody of the hotel staff bothered either to ask the transplantation bus who they were picking up to locate us after we were given a wrong pick up hour. Food was not good. Bartenders and waiters demand tips or otherwise you are second platter. When we asked for drinks we would get annoying faces from staff members. I was never able to connect the the free Wi-Fi they supposedly offer. Bars would close half hour earlier than posted on their web site because bartenders wanted to have the area clean by the time the bar was supposed to close. I would ask for 10 drinks and only get 8. Bartenders would get mad because I would ask for many drinks at a time. Very disappointing. The maid did not go one of the days I stayed. I was being sold a bottle of wine by one of the waiters without Concierge knowing about it. Very bad service. I had to pay 6, 000 pesos for airport transportation after nobody at the hotel bothered to locate us for our original transport service. I guess this is a way for them to make money.
The service was great! The beach was clean and spacious with nearly no rocks to step on so I could swim without worry. The pools feel refreshing with enough space so it doesn't feel crowded. There are many activities to do throughout the day thanks to the staff. The choices of restaurants are great however in my experience some would be closed due to other events going on at the time. The rooms are very comfortable with all the commodities I could ask for. There is even a mini fridge that is stocked with many kinds of drinks, for free! This resort provided many ways to relax. Great for family and friends!
The most friendly and attentive staff I have experienced at an all inclusive. We got married there and Yesenia Garcia did an amazing job. The day of the wedding she had complete control of everything and took the stress out of the day. Everything went very well even when a few small things, out of anyone's control (external florist late, external fans late), went bad, she was right there to fix it. The venue for wedding and reception were beautiful. The swim out rooms are the rooms to get. It's like having a private pool and staff just for you. The beach front views are nice, but come with the noise of being by the pool depending on your wants/needs. The food was pretty good for all inclusive and good selection. The hibachi restaurant was fun. All in all a good experience and would recommend anyone get married there if Yesenia Garcia is your wedding planner.
First of all it is a bit of a way from Cancun airport. Takes a little over an hour so if you are getting here make sure you got yourself a private transfer. When you first arrive you get a great reception and the staff are very friendly. I had the ocean view room which has a lovely view of the garden plus beach and then the ocean. The team are very trained and speak very good English. The only complaint I have about this resort is that it doesn't have a separate adult and family section. I can imagine it getting loud with crying children. Also had a couple move in above us last night and lets say for s good 20 minutes we could not sleep because we could hear the bed going back and forth. Beach is wonderful. Would recommend going as a Preferred room member as you get access to your own beach.
Nice place to visit. Pretty expensive. They are extraordinarily interested in selling "memberships" which are not timeshares but really seem a lot like timeshares. Nice pool. Kinda small. Nice food but not great. Need more shade areas. Holy smokes it was hot.
Was here on my honeymoon and again 2 years later, both visits were amazing! The only negative was that they were having problems with seaweed washing up on the beach which was totally beyond their control. The entertainment team was great, no shortage of things to do had a blast playing volleyball every day. Also the nightly entertainment was mostly great. The restaurants are all top notch, their service absolutely blows away anything you'll get in the states, outside of really expensive places. Overall a place I'd love to visit again.
Zero stars would be fair enough. Invited to a wedding over there May 7th, 2016. No valet parking service. You are forced to park your car in a special orientation, had to go back and do so. Had to wait 20 minutes to get to the registration part. They couldn't find my name on the list so asked for a 50 dollars fee to get into the Hotel and reach the wedding. It took them 50 minutes to realize they had made a mistake. They just wouldn't check with the wedding planners. Awful service, its like talking to robots and mad people. No apologies after that, "just sign here please". Same kind of service all over the Resort, at the parking, at the bar, security guys, probably beacause they think you are not a tipper cause you speak spanish. I feel ashamed of the treatment I got from my fellow mexican's at The Dreams Tulum.
Very good hotel, very clean with excellent staff… First class facilities.
People in the service of reservation are completely intransigent, they answer so it is losing the desire to be at his resort, in fact, thanks to its reservation agent not we were with our friends who were at the hotel and we prefer another resort, I repeat, the way in which we try the reservations woman sarcastic way gross and even racist deserves to remove him the diamonds have the place, too bad since the place looks great.
I recently returned from a vacation at Dreams Puerto Aventuras and Dreams Tulum. I was horrified by the inhumane treatment of cats at the Tulum resort. There were a couple cats at the resort that were entertaining children and other guests on a daily basis. I have previously been to other resorts in Mexico and have seen cat cafés (Sandos Resort) set up that guests frequently visit because it often reminds them of their pets at home. On the third day of our trip, I was shocked to witness Dreams Resort security staff wearing rubber gloves rounding up the cats. The cats were removed and taken out of sight from the guests. I and other guests immediately approached the Dreams security staff to ask what was happening to the cats and she pretended not to understand English or did not care to address our concerns. Ten minutes later staff returned with a Dreams Resort maintenance staff member who was carrying a JAVELIN-LIKE SPEAR and the cats were never again seen for the remainder of our stay. I went to the front desk to speak to management to get answers to the animal cruelty and was told by staff (who allegedly claimed she was a veterinary) and would investigate the matter. When I returned to the front desk to inquire, not further explanation was provided. This is my fourth visit to an AMResort (Secrets Maroma, Secrets Capri, and Secrets Aura) and I am extremely appalled with the animal cruelty I observed at AMResorts.
We were skeptical about vacationing in Mexico but we were pleasantly surprised by Dreams Tulum entertainment and recreation crew. They really made the vacation special and entertaining, especially for our 5 kids who will never forget GUSTAV, MARIO, BRANDO, IVAN and JAVI. These guys were exceptionally talented, charismatic, and friendly. They are the hardest working people we have ever met. While they were all special, Javi was exceptionally friendly and entertaining.
Really nice hotel to make a family trip, nice facilites and attention, altough not The best beach to swim as there is too much rocks apart from that I have not so much to complain. Thing to have in mibd that if you are looki g for a place to party or to chill in anyway is The place to be as there are lot of familys with little kids and not that many party people. So with that in mind again its a nice place to come with your family and enjoy fun activities.
It's pretty nice, food and drinks are great. Rooms are okay, but the beach is very rocky and shallow.
Fun place to be at a little far from playa del Carmen but it's ok.
Here is just a list of things that went wrong with our stay from 1/128/16 to 2/7/16. 1. Room were not ready upon arrival for us (bride & groom) 1/28/16. We waited about an hour and a half before our room was ready. We just walked around the hotel. 2. Room not ready for Bride's mother, daughter, Sister & Brother-in-law. 1/30/16 They waited over 3 hours for a room. 3. Room not ready for Groom's parents & Son 1/30/16 (arrival after 3:00pm for each group) They waited over 2 hours for a room 4. We met with the wedding planner upon arrival and signed paperwork, but then we were told we needed to come back due to errors. We couldn't reach Nayeli. We had to chase her down and try to get answers to questions. It was terrible service. We had to suggest a tour to see all the locations for the wedding. Nayeli did not respond to emails while at the resort. Day of the wedding I didn't hear from her until 30 minutes before the wedding started. At the wedding we got a few appetizers at the cocktail hour, but I never got any. The drinks were extremely watered down. The steaks were over cooked and the wedding cake (while beautiful) was extremely dry. The top of the wedding cake was cut and they tried to cover it up with flowers. I am not happy. I paid a lot of money to get married on the beach at Dreams Tulum. I feel like we were shunned or treated poorly.
Perfect. But prefer Mexican restaurant "El patio" to restore other 'international'.
Holiday in February 2015. All in all great, very friendly staff, very good food. Beautiful well maintained community with many free-range. Our room (ocean view) is one of the oldest here and even newly renovated. Ca. 3 km-long beach towards Tulum to the relaxed spazieren (wäre noch Toller ohne das Seegras und ohne den angespülten Müll) but because the hotel can't help it. We liked to be here.
The best Hotel in the World! ☺☺☺
Hotel very welcoming and correct. Employees very helpful and friendly. Any query, help you. The rooms are clean and with good decor. The different restaurants give you a correct service and very gracious. The japanese on the whole, the sushi very well worked. Near tours more in-demand and, above all, a quiet place to disconnect.
Came here for a wedding. About 9 of our 60 guests had their phones stolen, one person had her camera stolen and numerous hotel guests had laptops taken from their rooms. My phone was taken right out of my purse shortly after the wedding ceremony (April 24th). We were told that hotel employees go through checks when they begin and leave their shifts. That it could not have been a hotel employee. The hotel management tried convincing me that it must have been a hotel guest. Well guess what… iphone device finder just showed that my phone popped up in San Pedro Martir, Mexico City today… 4-5 months after our stay there. It is not so much the phone itself, because that can be replaced… its all the memories/wedding photos that can't be replaced. The resort itself was beautiful, the staff were kind, the food was great, but this is something one would not expect from a 5* resort.
Excellent, I recommend it to eyes closed. The stay was fantastic, I stay with my wife and two children 9 and 11 years; they treated us like kings, all the staff were very friendly always had a smile and a good disposition to everything that was requested. The entire service was very much in tune to what is expected, worry about the guest, if one goes out are outstanding and will make recommendations and suggestions about the area. The toilet in the rooms and in general throughout the hotel is seen daily, a great variety of restaurants, bars.
It gives Me further pride to say that in Mexico we have hotels like these! The service in the Hotel Dreams Tulum is wonderful… The food is very good and varied. The staff takes pride in the service and do everything they can to make your stay as special as possible… the clean facilities and the maintenance very good Octavio Itzapoot of the restaurant oriental, congratulations on your smile and extraordinary service! Adriana at the SPA, it is wonderful to have your relaxing massage and your way to meet very cordial. Well by the team of Dreams Tulum… well for every one that made it possible to feel a week, "spoiled for life"! Thank you for making possible a dream and celebration have picked the best hotels! Congratulations!
We booked a family holiday at the above resort from 11th July until 25th July. Having booked a junior garden suite, we were told that this room wasn't available and therefore we had been allocated a larger suite at no extra charge, this was not acceptable as the allocated room had a king size bed and a sofa instead of 2 double beds, and therefore not ideal for a family of 4. The following morning we asked that we actually be given the suite we had originally booked, as not only was the new suite cramped with the extra bed but also the ceiling in the bathroom leaked whenever the bathroom above was used. On July 14th I was woken up by my husband at about 6.15am, saying that we had been robbed. On checking he found the patio doors open. He immediately called reception to ask them to send someone down to our room, but had to call again before anyone arrived. From the minute the head of security arrived we were treated like the guilty party. We were asked how much we had been drinking the night before, why we had not been aware of someone being in our room, had we allowed another guest access to our room etc. The staff then started searching our personal belongings and asked me to empty the drawers that I had put clothes in — we offered to step out of the room so that they could search our belongings themselves.
Excellent hotel and quality of care. Excellent professionals.
Facilities
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Sun Deck
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Express check-in/check-out
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24-hour front desk
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Car rental
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Fax/photocopying
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ATM/cash machine on site
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Tour assistance
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Dry-cleaning
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Concierge services
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Barber/beauty shop
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Meeting/banquet facilities
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Terrace
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Currency exchange
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Ironing service
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Chapel/shrine
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Non-smoking rooms
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Laundry
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Tile/marble floor
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Room service
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Iron and board
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Iron
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Family room
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Accessibility features
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Heating
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Elevator/lift
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Garden
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Private beach area
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Smoking areas
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Vending machine
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Luggage storage
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Private entrance
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Wake up service/Alarm clock
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Airport transportation
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Soundproof rooms
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Pet bowls
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Outdoor furniture
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Daily housekeeping
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Fan
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Non-smoking throughout
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Air conditioning
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Mosquito net
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Beach
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Pet basket
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Wake-up service
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Shared lounge/TV area
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Wheelchair accessible
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Lower bathroom sink
Internet
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WiFi is available in all areas and is free of charge
Room Amenities
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Desk
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Private bathroom
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Wardrobe or closet
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Cleaning products
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Tumble dryer
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Seating Area
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Garden view
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Alarm clock
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Coffeemaker
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Socket near the bed
Food & Drink
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Tea/Coffee maker
Activities
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Children's playground
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Snorkelling
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Fishing
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Diving
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Tennis court
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Nightclub/DJ
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Kids' club
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Entertainment staff
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Babysitting/child services
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Beach
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Kids' outdoor play equipment
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Water sport facilities on site
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Table tennis
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Indoor play area
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Evening entertainment
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Tennis equipment
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Golf course
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Board games/puzzles
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Water park
Swimming Pool
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Pool 1 (outdoor): Open all year, Pool with view, Heated pool, Pool/beach towels, Pool bar, Sun loungers or beach chairs
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Pool 2 (outdoor (kids)): Open all year, Suitable for kids, Shallow end, Pool/beach towels, Sun loungers or beach chairs, Sun umbrellas
Wellness
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Fitness
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Spa/wellness packages
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Spa lounge/relaxation area
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Spa Facilities
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Body wrap
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Body scrub
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Body Treatments
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Hair styling
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Hair cut
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Pedicure
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Manicure
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Hair treatments
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Make up services
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Waxing services
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Facial treatments
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Beauty Services
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Sun umbrellas
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Sun loungers or beach chairs
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Massage
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Fitness facilities
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Sauna
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Full body massage
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Hand massage
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Head massage
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Couples massage
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Foot massage
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Neck massage
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Back massage
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Children swimming pool
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Spa and wellness centre
Languages Spoken
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Spanish
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English
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Multi-language staff
Policies of Dreams Tulum Resort & Spa
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Check-In:
From 15:00 to 00:00
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Check-Out:
From 07:00 to 12:00
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Accepted Credit Card Payments:
Mastercard, Visa, Discover, Diners Club, American Express
Please inform Dreams Tulum Resort & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
The minimum age for check-in is 18
Dreams Tulum Resort & Spa on map
Nearest hotels
PavoReal Beach Resort Tulum Hotel
Carretera Federal Tulum - Cancun - Km 237 - Tankah III, 77780 Tulum, Mexico
Featuring 300 m of private beachfront in the Caribbean Sea, along with sun beds and towel services, this resort has 3 outdoor pools, a hot tub and offers massages.
VR CLUB Tulum Riviera Hotel
Carretera Tulum - Cancún, 77780 Tulum, Mexico
Distance in property description is calculated using © OpenStreetMap
Tulum Nueve Hotel
Carretera federal Chetumal-Cancún km 240 Carretera federal Chetumal-Cancún km 240, 77760 Tulum, Mexico
Tulum Nueve provides spa facilities and free private parking, and is within 10 km of Tulum Archeological Site and 9.1 km of Bus station Tulum Ruins.
BESPOKE
Tankah 3 M3 L-1 y 2 Tulum,, 77776 Tancah, Mexico
Situated in Tancah, within a few steps of Tankah Bay Beach and 2.8 km of Soliman Bay Beach, BESPOKE features accommodation with a garden as well as free private parking for guests who drive. The property is around 8.
Villa Tankah Mandala Vacation Home
Tankah tres lote 8 Tankah 3 77776 Tulum, Q.R. México, 77776 Tulum, Mexico
Featuring air-conditioned accommodation with a private pool, Villa Tankah Mandala is located in Tulum. This beachfront property offers access to a patio and free Wi-Fi. The property is non-smoking and is set a few steps from Tankah Bay Beach.
Hacienda tankah Villa
Bahia Tankah Tres, Lote # 16, 77781 Tulum, Mexico
Hacienda tankah is a sustainable villa in Tulum, offering free Wi-Fi, private beach area and infinity pool. Guests can take in the pool views and spend some time on the beach. This villa offers air-conditioned accommodation with a balcony.
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Nearby Attractions
Bus station Tulum Ruins 5 km.
Tulum Archeological Site 5 km.
Cenote Dos Ojos 8 km.
Tulum Bus station 8 km.
Xel Ha 9 km.
Parque Nacional Tulum 9 km.
Xcacel-Xcacelito 10 km.
Ziggys 12 km.
Cesiak 16 km.
Sian Ka´an Biosphere Reserve 20 km.
Kantenah Bay 25 km.
Coba Ruins 43 km.
Closest Airports
Cancún International Airport 103 km.
Isla Mujeres Airport 130 km.
This is a fabulous resort. From the professional and friendly staff at check in to the wait staff at all of the restaurants and poolside to the fun-squad that creates the activities s from day to day, Dreams Talum is a first rate experience. I travelled solo for my week there and I could not have chosen a better place for my first solo trip. I enjoyed the pool every day and did Zumba on the beach, I attended the evening shows and they were very well done and a lot of fun. I highly recommend the spa. I had a massage everyday and the staff was so delightful and discreet. I will definitely return. The food was excellent!