Review of Sri Enstek Hotel KLIA, KLIA 2 & F1 2*

First, let me say I’m am an airline pilot and have traveled all over the world. I know what is a good and bad hotel. I know what is clean and dirty. I stayed in room G16. All four walls had dirty stain, floor to ceiling. The floor between bed and TV (a very small space) has obviously NEVER been cleaned. The space above closet where luggage can go has NEVER been cleaned and thick with dust. The bathroom wall grout was covered in mould. Half way up the wall was an unidentifiable black smudge. The only clean things in entire room was bed, toilet, and sink. Rest was disgusting. The “breakfast” that they advertise, and said at check in was bread products, was a loaf of white bread… still in its BAG. With jelly. At 730am when I went, the coffee machine was out of coffee. Already. And I had to point it out to staff to get refilled. That was all. A bag of bread. And jelly. The “shuttle” was someone’s dirty filthy personal Honda car. At check in I told staff that I was an airline pilot and showed my ID and requested a good room. This is what I got? Again, stay here at your own risk. It’s not even a cheap price. It’s the most disgusting hotel I’ve ever been in in my 53 years on this planet. Further, I left a note at check out complaining for the manager (no manager nor any sort of supervisory staff present at all at 9am on a Monday when I left) with my email, and no contact has been made 2 days later. So, here is my review. Separate from the hotel, the cab from airport got lost for 90 minutes on what should be a 30 minute ride. Verify before getting into cab they have, or you have, GPS nav with coordinates of where you are going.