Alaya Resort Ubud

Hotel

Great staff and beautiful design throughout.

Nice hotel with great bar, great restaurant and food.

Friendly staffs, nature’s athmosphere, spacious room, nice place to spend in UBUD.

Good place 🥰🥰 good for holiday.

My husband and I had our honeymoon here… the experience was simply wonderful. I’d love to go back!

Awesome place Nd very nice place.

The receiption is very good! Friendly! Patient! Professional! We like this hotel…

Spacious rooms, very helpful staff, very delicious breakfast. Would highly recommend and definitely stay again.
Linda Jarrett.

This place is an absolute dream! My daughter and I stayed here for her 20th birthday, and we both enjoyed every minute of our trip. The staff members at Alaya operate with so much excellence, and they make you feel like you are their only guest. They were so kind and accommodating. The hotel grounds are breathtaking, and the whole vibe is serene. The spa treatment we received was amazing, so don’t forgot to visit the spa. Alaya Hotel will be the only place we stay when coming to Bali I appreciate quality, attention to detail, and great customer service.

Super fantastic stay, amazing staff, spa treatments best in the world, large lush comfortable rooms. Highly recommend.

Super friendly staff. Always smiling. Large and luxurious rooms. Great location. Can only recommend to stay here.

Nice place. Delicious food. Friendly staff.

Thr best resort in UBUD at a great location. Very friendly staff and very helpful. Great amneties with rice field in between. Room service is great and they also offer one of the best spas in UBUD.

The room — comfortable bed, amazing set up with the bathroom in extension to the bedroom and a hot tub in the middle of the room (we were staying at the deluxe room which is highly recommendable)
The food — there are two restaurants. One with a buffet and one with a la carte. There is something for every taste and if you want something besides the buffet, you can just ask the waiters for it — and they will make it.
The service — we don’t even know where to start cause the service is incredible! Every member of the staff is so smiling and accommodating. You don’t have to ask for anything, cause even the smallest things, they will think about it themselves and surprise you with even further service.
Special shoutout to a young guy called Fabry from the buffet restaurant which is doing an absolutely excellent job.
We are coming back.

This hotel is one of the best hotels we have ever visited.
The room was amazing, the food too and the service — incredible!
The room — comfortable bed, amazing set up with the bathroom in extension to the bedroom and a hot tub in the middle of the room (we were staying at the deluxe room which is highly recommendable)
The food — there are two restaurants. One with a buffet and one with a la carte. There is something for every taste and if you want something besides the buffet, you can just ask the waiters for it — and they will make it.
The service — we don’t even know where to start cause the service is incredible! Every member of the staff is so smiling and accommodating. You don’t have to ask for anything, cause even the smallest things, they will think about it themselves and surprise you with even further service.
Special shoutout to a young guy called Fabry from the buffet restaurant which is doing an absolutely excellent job. Besides all of this, there is a nice pool area with waiter service and a beautiful spa, where we had a very nice massage. The only thing the hotel is missing is more late night activities for young adults. All in all, we will recommend this hotel as a five star hotel and we will definitely be back. Sincerely two Danes from room number 145 :-)

We had a wonderful two night stay at Alaya Resort and loved every second of it. Our room was super comfortable, with a view on the rice fields located within the hotel compound, and walking around was the perfect antidote to the chaos in downtown Ubud. Breakfast was tasty and afternoon tea was a welcome touch, but the best experience was the Manis Klapon treatment at Dala Spa — the best two hours I've had in Bali. Thanks Alaya for an unforgettable stay!

Great property, enjoyed every second of our stay with them. Big rooms, clean swimming pools. Staff very friendly.

Awesome hotel with equally awesome staff. Prices are a bit steep, but the room you get is worth it! Also staff was very caring for my girlfriend who was sick. Also they remember who you are and call you by name. One of the best hotels we have ever stayed in! We will be back whenever we find ourselves in Ubud someday!

It is a beautiful hotel! loved the breakfasts every morning and the rooms are beautiful. It is well located in Ubud and you can explore the town from there. The monkey forest is right in the corner and it is a must while in Ubud. I would definitely go back.

Hotel located in the city center. Direct access to the street or a lot of vehicles
The staff were very friendly and helpful.
The restaurants are good qualities but the prices a little high.
Only one complaint to make is the quality of the housekeeping in our room.
The pool is a bit small.

Love it so much! Peacefull and cozy place to stay, with beautifull rice paddy room view.

Wonderful Resort, very clean unlike the other locations in which we stayed the same level. There are two swimming pools, one for children and one for adults. Great food and very friendly and friendly staff.

Great resort, wonderful people in an over crowded Ubud. A sanctuary for you to escape in if you are done with all the enjoying taxis, motor bikes and street vendors trying to sell you stuff. Ayala goes above and beyond to make you happy. Pool is wonderful, rooms are very comfi, food is fantastic. What I do hope is that they stop charging 21% service charge on everything. Please increase your price then.

With our next trip to Bali we will make Alaya our home base for the entire trip! It is well worth every penny spent and the facilities are top class. On arrival you are greeted by very friendly staff with a fresh towel and welcoming drinks. Everything is well explained and everyone is very helpful. The rooms are very modern with a touch of Bali with everything you need from aircon to coffee/tea facilities to bathrobes. The beds are King size, they have mosquito repellent, they do 2 housekeeping runs — 1 in the morning and 1 if the late afternoon — and provide fresh fruit as well. You also get free mineral water daily. Each room also has its own private veranda with an outside fan. There is a very good spa on site with 9am to 1pm happy hour (25% discount), there is decent gym with modern equipment and a shower for afterwards, a meeting room and 3 swimming pools of which 1 is a kids only pool! Although located in town you don't hear any noise as it is situated in between rice fields which adds to the whole experience. It is also well located in the heart of Ubud which means it is pretty much within 1km of all the restaurants and shops, including the Monkey Forest and Ubud market. There is 2 restaurant's on site, 1 which is private to the guests (but could be entirely booked out for private functions) and 1 that is shared with outside guests. Both have extremely friendly and professional service, while the food is of an extremely high quality.

I had a pleasant stay with Alaya resorts, their staff were so polite, professional and always helped us with a smile in their face, The rooms were good. Cozy and tidy. It was located straight on Jalan Hanoman road which made it easier for us to commute to and fro. Great Service. Thank You so much.

Great hotel, the rooms are great and the open bathroom is great. The pools and the exteriors are top. The staff were very friendly and helpful. I would recommend this hotel.

Absolutely amazing resort situated in Ubud, Bali. Alaya resort is right on the door step of a very culturally rich community. The Resort has beautiful views at first glance. The resort is surrounded by greenery and one can take a walk along the paths through the rice fields at Alaya. The staff is very friendly and helpful. The rooms are impeccable and the pool area is really great. The breakfasts are amazing and afternoon tea is delightful. Be sure to get a massage at the award winning spa. It is truly an amazing, tranquil experience like no other. There is a Coco Supermarket a couple of meters away which not only stocks food but everyday necessities as well. There are many great local businesses in the area and the resort is situated close to the monkey forest. Be sure to book a tour for the white river rafting. Be prepared to walk quite the distance on this adventure. Truly a remarkable place to stay and awesome experience.

Absolutely stunning! Right on the doorstep of a great balinese community. Really awesome local businesses. Close to the monkey forest and right next to a super market. The resort itself sports beautiful rooms, friendly staff and a tranquil atmosphere. Take a walk on the path through the rice field at the resort and enjoy afternoon tea with traditional rice treats. The best part is the award winning spa. The rooms were fit for a royalty. From the massages and floral and herbal baths to the calming tea after the treatment. It was exceptional!

Dear zero wasters, please read this review. Everything was wonderful here. The staff, the service, the surrounding environment. Most importantly, Alaya cares for the environment, although I'm not sure I agree with taking up a relatively big space to build a "sanctuary" in rooms. Could use the space for something more productive. As an aspiring zero waster, Alaya makes it so easy. Although toiletries are provided in plastic containers, they're not the kind you can take away (unless you really want to…). Tags are made from wood pieces. Room sandals are woven from possibly attap grass. Bins are metal and not lined with plastic. They do provide amenity kits that are of one time use nature but you can easily not use them. The laundry bag is made of canvas. It's heartwarming to see a corporation take care of the environment in little ways. Yes, big things are important but all these little things count too. Also, papaya and watermelon welcome drink with cold towel was a great relief from the hot weather. Can't compliment this place enough.

Amazing personal does not works only for the money.

Modern, nice, clean and suuper friendly staff exceeded all expectations.

Stayed in twin Alaya room, on 1st floor of the new building at the deepest spot in the compound. Additional bathtub is a nice differs from deluxe room where I stayed before. Level difference made our room reachable from ground corridor, and yet elevated on the balcony side. This way, we get a better privacy then the ones on the same level with paddy field view. Too bad the area visible from our balcony has limited access to neighbouring property, and not entirely covered by greens. Otherwise it would be perfect. Spa is just 2 doors away, and the building also nestled deep, we're save from noises of the busy Hanoman street. Room is clean, with nice aromatherapic amenities. Hospitable staffs. Beautifully maintained paddy field. I should also say — their Dala-spa really offers an award winning therapy. Not only did they relieved me from my weeks of back pain and fatigued muscles, their spa product is one of the nicest local balinese I tried.

This is a solid hotel choice in Ubud. I took off a star for little things: 1) in all the time I spent around the pool, the pool waiter never came around to offer a drink, 2) too many power cuts (some nights 4 or 5 brief cuts) for 30 seconds or so but its long enough to lose your Wi-Fi connection and/or TV signal (super annoying), 3) good laundry service but no laundry bag in the room (I just left it in a big pile on the bed). Real fast food was ample, but fairly bland. The bath products are FANTASTIC; especially the patchouli hand soap. And it’s Bali, so people were very friendly. Manisan was great (crispy duck! ).

Rooms are gud. Located in close proximity to shops n restaurants. The buffet foods is very limited choice unlike any other resorts. U have choice of just 4 course menu. If you want more food, they tell it’s chargeable, which is a very disappointing breakfast. Rooms are big n spacious.

Terrible service at breakfast. Small portions and if you wanted more you almost had to get on your knees u came forward accordingly shamed. For an extra egg you pay 3 euros. A joke and that at room rates!

Wow beautiful place… very friendly staff… great services… good food yummy… highly recommend this amazing place… to all the staff thank you so much for the wonderful service. Especially pasek and adin and winda what a lovely smile towards the customers… services was excellent.

What an amazing place! Located close to a lot of Ubud attractions and with their own rice paddy to walk through. We only stayed one night but wish it had been more. The rooms and showers are large, well maintained and very tidy. The restaurant is amazing and the staff are all very friendly. We will definitely return to this resort when we next visit Ubud.

The staff is kind, helpful, efficient.
The hotel is very nice (the garden, the pool, the open-air yoga, the spa).
Rooms are large, very clean, modern and furnished with nice materials.
And the restaurant (who serve omnivore, vegetarian, vegan, gluten free foods) is very good. A great place!

Very nice and pleasant stay. Rooms are great, big and spacious. I might find it too big. Might need more lighting in the room and surrounding premises. It gets dark when it’s dusk. Staff are extremely polite and impeccable in service. This is a big thumbs up. Guess it’s part of their training. They will come over twice a day, morning and evening for a quick housekeeping and to ensure your room is in good condition. Almost all are ever warm and willing to help. This place provides afternoon tea time which is a bonus.

Very stylish hotel with a great atmosphere and a very competent friendly service staff. Original rooms and beautiful pool complex, excellent restaurants, almost all live music.
Central location and still very quiet if you want.
An award-winning spa and great coffee preparations as well as afternoontea complete the whole thing. Just dreamlike.

Very nice overall impression during our stay. Rooms were clean and nice (although it had small gaps under the balcony door which let bugs come inside). Staff and facilities were exellent. Tried a 2hr spa treatment and we were very pleased with it.

I will definitely be back! the staff are so courteous and kind, they really go out of their way to make you feel at home! the rooms are spaceous and beautiful. Their car service certainly beats having to haggle with the taxis on the street. They have free afternoon tea as well as balinese and yoga classes. They also have free lessons on how to make offerings! their spa gives 25% discount if you get thr treatments between 9am to 1pm. Food is good and there's a grocer, ATM, money changer, bakery and laundromat nearby! how can I not love Alaya?

Cuisine Tres Rafine, impeccable service.

Highly recommend this resort for all! good breakfast and nice view here! friendly and nice service!

Beautiful hotel. We also had a massage, body mask and 7 flowers bath. Off the street but you wouldn't expect it to be so amazing. Definitely would recommend this place.

Absolutely loved my stay here. Our suite was beautiful, luxurious and very private. Most comfortable bed in Bali. Staff were wonderful and loved laying around poolside with a cocktail or two.

The rooms are beautifully designed and some come with a large bathtub which was a great addition. Service here was always impeccable and all staff were courteous and friendly. Maintenance on the other hand is an issue — rooms and facilities could use better and more thorough checks before guests check in.

We booked The Alaya in Ubud since we visited three cities for our honeymoon. I have to say that the staff was very attentive and super polite. The experience we had made us not want to go back home (The US). Most of the time we were attended by Dewa who works at the Petani Restaurant in Alaya. He was great and very polite! My husband got sick on the last day of our trip and Johnny was able to take us from the hotel to the clinic without any charge! They also provided transportation back to the hotel. Our trip has truly been memorable especially with our stay at the Alaya. We had a nice suite hat was always kept clean, if we called room service, they were prompt and didn't have to experience a long wait. To top it off, the food at the restaurants were great! I would definitely recommend the alaya for any of those that need a place to stay in the beautiful city of Ubud.

We wish we would have stayed longer in this beautiful resort, staff were friendly, attentive and very professional. We were welcomed by the counter staff and any time we had a question they were ready to help. The rooms were beautiful, clean and spacious. We were very impressed with the food as we ate both breakfast and dinner, the staff were very personal and friendly and we were welcomed with a smile every time. The afternoon tea is a lovely experience. Thank you for making our holiday memorable.

Top-class hotel, great room, French restaurant, superb Balinese cuisine. Extra friendly staff who one cared almost too much.

Good food good interior good price good crispy duck and nasiraja — small pool — great spa.

Fantastic hotel in the djungel with a great view from the infinity pool and the restaurant. Earns all 5 stars with super clean and beatiful room and really nice hotel area. Personal is always attentive and has a smile for you.

Wow! Beautiful place to stay. Rain head shower, super comfy and soft king size bed.

By far the best place where we stayed in Bali.

Relaxing hotel. Close to small supermarket and spas around.

Nice place, friendly staff, perfect location everything is near, spectacular view from the room in the 3rd floor, highly recommend. Breakfast menu is average.

Excellent, clean hotel with great service. Somewhat expensive, but overall a great place to escape to after a long day exploring Ubud.

Staying here for next three days. Awesome place. Nice pool. Friendly staff. Would stay here again.

Service is good. However it is expensive as well for Ubue.

Nice place, friendly staff, perfect location everything is near, spectacular view from the room in the second floor, highly recommend. Breakfast menu is average.

Excellent new hotel in ubud.