Review of Hotel Luciya 2*

Charly S.

10/13/2016

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1/10
Shortly it is the worst hotel we ever experienced in our entire life. Don't go anywhere near this place, no way close to worth the money. We booked couple of rooms for Sep 20th thru 23rd through Cleartrip and when we reached there on 20th early morning they had no clue of our reservation. Guy in the reception had to read through an hour to confirm our stay. Can you believe waiting for more than an hour after 20 plus hours of flight with parents and kids? And once we got into the rooms we were shockingly surprised. It was the nastiest with dirty bed, broken bath rooms with no hot water, fridge and a dirty bucket and mug. Bathroom fitters were literally on the floor leaking water. Most unbearable was the musty Cigaratte smell, we couldn't stand to it. We took an adventerous shower in that nasty bathroom and next thing we saw was the rashes developed on our body. From the hotel folks we came to know that those rooms were locked for months amid the maintenance going on there and maybe the paint particles got into rooms. And they offered another room which was not any different. We had to immediately leave the hotel and rush to the hospital to take care of rashes. All of this happened within span of some hours. We have an ongoing battle with Cleartrip to refund the amount. The interest hotel guys showed in scanning our Passport and Visa with cleaning the hotel would have helped them big time. Anyway they lost present and future business worth thousands. Please stay the hell out of Hotel Luciya!

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