Royalton White Sands-All Inclusive

Average rating by guests Royalton White Sands-All Inclusive: 4/5.0
Reviews 61

The air-conditioned rooms offer satellite TV, minibar and a coffee maker. They also have an electronic safe deposit box and the bathroom provides toiletries and a hairdryer. Some units feature a hot tub, and all have a balcony or terrace.

Royalton White Sands is a property set beach front in the White Bay. It offers a splash pool, direct beach access, free Wi-Fi and has a Diamond Club.

The friendly staff at Royalton White Sands will help the guests with information about activities available. Montego Bay can be reached in a 30-minute drive, as well as Sangster International Airport.

Guests at Royalton White Sands will enjoy room service and a variety of cuisines, like Japanese, Italian, steak and grill, buffet services, a sports bar and a café. The food services are provided 24 hours a day.

Phone: +1 876-632-7410

Address: Highway 1 Mountain Spring, 0000 Falmouth, Jamaica

Website: http://www.royaltonwhitesandsresort.com/index.asp

Number of rooms: 352

Availability

Online Reservation:

Available Rooms

Room booked 4 times today.

Private bathroom

Air-conditioned room that offers ironing appliances, satellite TV, a mini bar and a coffee maker. Wi-Fi access is available, as well as an electronic safe deposit box. The bathroom provides a hairdryer and toiletries. This room offers ocean views.

Room facilities: View, Telephone, Radio, Satellite Channels, Cable Channels, Flat-screen TV, Safety Deposit Box, Air Conditioning, Iron, Ironing Facilities, Private entrance, Sofa, Tile/Marble floor, Wardrobe/Closet, Clothes rack, Hairdryer, Bathrobe, Free toiletries, Toilet, Bathroom, Bath or Shower, Minibar, Coffee machine, Wake-up service, Towels, Linen, Upper floors accessible by lift

Free Wi-Fi is available in all rooms.

Room booked 1 times today.

Private bathroom

Air-conditioned room that offers ironing appliances, satellite TV, a mini bar and a coffee maker. Wi-Fi access is available, as well as an electronic safe deposit box. The bathroom provides a hairdryer and toiletries.

Room facilities: View, Sea view, Telephone, Radio, Satellite Channels, Cable Channels, Flat-screen TV, Safety Deposit Box, Air Conditioning, Iron, Ironing Facilities, Seating Area, Private entrance, Sofa, Tile/Marble floor, Wardrobe/Closet, Clothes rack, Shower, Hairdryer, Free toiletries, Toilet, Bathroom, Minibar, Coffee machine, Wake-up service, Towels, Linen, Upper floors accessible by lift

Free Wi-Fi is available in all rooms.

Private bathroom

This family room features a minibar, cable TV and air conditioning.

Room facilities: View, Sea view, Terrace, Telephone, Radio, Satellite Channels, Cable Channels, Flat-screen TV, Safety Deposit Box, Air Conditioning, Iron, Wardrobe/Closet, Clothes rack, Shower, Hairdryer, Free toiletries, Toilet, Bathroom, Minibar, Coffee machine, Wake-up service, Towels, Linen

Free Wi-Fi is available in all rooms.

Private bathroom

This double room features a balcony, cable TV and minibar.

Room facilities: Balcony, View, Sea view, Terrace, Telephone, Radio, Satellite Channels, Cable Channels, Flat-screen TV, Safety Deposit Box, Air Conditioning, Iron, Wardrobe/Closet, Clothes rack, Shower, Hairdryer, Free toiletries, Toilet, Bathroom, Minibar, Coffee machine, Wake-up service, Towels, Linen

Free Wi-Fi is available in all rooms.

Private bathroom

This quadruple room has air conditioning, minibar and satellite TV.

Room facilities: View, Sea view, Telephone, Radio, Satellite Channels, Cable Channels, Flat-screen TV, Safety Deposit Box, Air Conditioning, Iron, Wardrobe/Closet, Clothes rack, Shower, Hairdryer, Free toiletries, Toilet, Bathroom, Minibar, Coffee machine, Wake Up Service/Alarm Clock, Wake-up service, Towels, Linen

Free Wi-Fi is available in all rooms.

Private bathroom

This double room has a satellite TV, view and air conditioning.

Room facilities: View, Sea view, Telephone, Radio, Satellite Channels, Cable Channels, Flat-screen TV, Safety Deposit Box, Air Conditioning, Iron, Wardrobe/Closet, Clothes rack, Shower, Hairdryer, Free toiletries, Toilet, Bathroom, Minibar, Coffee machine, Wake-up service, Towels, Linen

Free Wi-Fi is available in all rooms.

Private bathroom

This quadruple room features a minibar, satellite TV and view.

Room facilities: View, Sea view, Telephone, Radio, Satellite Channels, Cable Channels, Flat-screen TV, Safety Deposit Box, Air Conditioning, Iron, Wardrobe/Closet, Clothes rack, Shower, Hairdryer, Free toiletries, Toilet, Bathroom, Minibar, Coffee machine, Wake-up service, Towels, Linen

Free Wi-Fi is available in all rooms.

Private bathroom

This quadruple room features a minibar, air conditioning and satellite TV.

Room facilities: View, Sea view, Telephone, Radio, Satellite Channels, Cable Channels, Flat-screen TV, Safety Deposit Box, Air Conditioning, Iron, Wardrobe/Closet, Clothes rack, Shower, Hairdryer, Free toiletries, Toilet, Bathroom, Minibar, Coffee machine, Wake Up Service/Alarm Clock, Wake-up service, Towels, Linen

Free Wi-Fi is available in all rooms.

Video of Royalton White Sands-All Inclusive

Royalton White Sands-All Inclusive, Resort en Falmouth, Jamaica03/06/2016 22:07:58

Royalton White Sands Nexus Tours Dolphin Cove and Dunn's River Falls02/27/2015 01:01:16

Reviews of Royalton White Sands-All Inclusive 5*

Jessica H.

04/04/2018

5/5.0

Family friendly, daily activities. Great food I can't complain about a single thing I had there food wise. They have 4 water slides, lazy river, splash pad area for young kids. Many different large pools. The sprots bar is slow but good small food. The Italian was our favorite we went twice it was one of the best. Zen was the only one you had to book ahead. The rooms were small but just what you need. Nothing to complain about for the rooms either. This is for sure a family friendly resort and I would definitely recommend taking your family

Avagay R.

03/25/2018

5/5.0

It was very interesting. Ambiance very nice … various areas to use on property. The kids pool area is great, there's a cafe, a snack bar and beach side snack shop along with various restaurants. Variety in food choices on the buffet is a bit limited.

Avagay K.

03/22/2018

5/5.0

Great family spot. Food variety could be better Ambiance is great… loved the layout of the pool … beach was not a good as I expected. staff very courteous and helpful

Joe B.

03/14/2018

2/5.0

The only reason I give 2 stars is because Jamaica and this resort is beautiful, but unfortunately the honeymoon stops there. I will also state that I am fortunate enough to go on these vacations because my in-laws are very generous and family oriented. However, if I was directly paying for this vacation I would want to hear about previous experiences, hence my review. To understand my experience you must know that we usually go to a resort in Cancun, Mexico each year so this is where I developed my threshold of what customer service should mimic. We stayed in the Royalton, Cancun last year. This year we are staying in the Royalton Blue Waters, Jamaica. My first experience coming in I noted that we were not greeted by hotel concierges with a warm towel and a drink like we would in Mexico. The first day when we went to breakfast the power in the resort went out. Subsequently we were stuck in a buffet where you had to wait 20 minutes just to get eggs or bacon because as soon as they placed it then literally mobs of people would submerge upon the line with no courtesy. Unless you go to the buffet before 0900 each day it’s still the same story as far as the wait. It’s also really difficult to find ketchup in the buffet because they seemingly only put one bottle out for the day. They also don’t label any of the sauces or salad dressings which is really annoying. The first morning I took a hot shower. But that afternoon we had no more hot water.

Analee M.

03/13/2018

5/5.0

We did this as a resort for a day while on a cruise and it was the best excursion ever. It was clean and pretty and such a good bang for your buck as everything is all inclusive. So pretty and such a nice staff.

Carolyn A.

02/08/2018

4/5.0

We had no hot water a couple of times and a couple of times no water at all. The staff were all lovely and friendly but the quality of the food in the individual restaurants wasn't the best except the Asian one called Zen. The main buffet restaurant was brilliant with everything you could wish for so we ate there most of the time. The pools were brilliant and entertainment was great for children. We didn't get the room we requested next to my daughter's partners and had to wait 3 days to be moved. My god daughter who's wedding it was didn't get her bridal suite and had to wait a week to get it — the night before her wedding! The rooms were cleaned every day and there was a turn down service which was lovely.

Jay R.

01/25/2018

5/5.0

My favourite hotel, everything's great there. White Sands or Blue waters it's a great choice. Best hotel food you will eat, wide variety of restaurants and grill, food well seasoned and very tasty. Lots of pools and slides for both adults and children. Lazy river, kayaking and much more, rooms and bathrooms are modern and very nice.

Carolyn T.

01/22/2018

5/5.0

I really loved this place. The people were so kind, happy to serve you, at all times. The atmosphere was GREAT!. Can't wait to go back, soon.

Mikeala H.

01/14/2018

2/5.0

Beautiful place. Very polite people. But the service speed could improve A LOT. It takes FOREVER to get a drink unless it’s just water. We came here through work with over 200 other people and the majority of us did not have hot water at all. Cold showers the entire time we were here which was 5 days. And when my husband went down to the front desk— because our phone in our room didn’t work— to ask for maintenance in our bathroom, I had to go down 30 minutes later and ask where someone was and it was another 20 minutes before someone came to our door.

Andrew C.

01/13/2018

1/5.0

The only thing hot on this resort is the sun! No hot water in our room all week, ice cold showers! Our room smelled like mold. Lost power two times in one night, luckily it came back on shortly after. All the food at every restaurant was cold and dry no matter what you ordered. Our floor often ran out of towels and we were told “I don’t know when we will have more. ” The bartenders were very friendly and made good drinks other than that I was not pleased.

Douglas C.

01/09/2018

4/5.0

Nice place for the family! They have 10 restaurants to choose from (Zen is a must go), water slides, water sports, multiple pools, hot tub, activities for children, spa and a gym. The rooms could use a little more work, they are small and lack the level of comfort and style that the brand tries to associate themselves with.

Debbie C.

12/28/2017

4/5.0

Another great experience at Royalton White Sands. … our server Patrice DaCosta (hope I got the name right), though a trainee, was awesome! She got it right. Kudos!

Mike C.

12/23/2017

4/5.0

Pools — great Staff — great Food — good for an all inclusive. Was very disappointed by the room service wait times. Always took over an hour. Overall stay — great Can't give 5 stars due to local peddlers constantly pestering you on the beach. Tried to be on the beach for 2 days but spent the rest of our stay by the pool to avoid being approached and heckled constantly.

Kim S.

12/15/2017

4/5.0

The hotel has a need to be updated, as phones were not working, there were some problems with power off and on. BUT, I want to leave a 5 Star review for Kevin and Andre, who do the workouts and beach yoga. They were fantastic and made the problems we had bearable! They would push you, but also remember that you are on vacation and need to enjoy! Thanks to you two, for checking off a bucket list item-Beach Yoga!

Duane W.

11/11/2017

3/5.0

Nice resort, nice staff. Had a good time. Not the best that Jamaica has to offer (there are better resorts) but did quite well.

Darryl S.

11/11/2017

3/5.0

Really friendly staff, but a little too laid back for the service industry. A few seemingly minor issues were not attended to during our entire stay after many requests. For example the telephone in our room did not work, while they advertise free calls to North America. Two of the restaurants were closed during our stay. The pool area is fantastic! Clean fresh water, lots of lounge chairs and towels, kids area and adults area. The beach has really nice soft sand and a gently sloping entry to the ocean. Food was generally very good. This rating could be five stars with some attention to detail in a few areas.

June M.

10/30/2017

4/5.0

Nice hotel complex but the bathrooms in places were a bit tired. Shower head spray was hitting the ceiling bringing down the paint. Hairdryer missing from bathroom for the second time (I visit regularly through work). Staff always attentive and friendly. Complex is arranged so that you have to go outside to access the restaurants, which is ok until it rains (very heavily) … got absolutely drenched even with an umbrella. Could do with covered walkways or a couple of restaurants that can be accessed from indoors.

Carol W.

10/24/2017

4/5.0

From the moment you arrive you feel the warmth and welcome of the staff. Great start. The rooms are ok but the property is absolutely beautiful. So much to see and do. Will definitely stay again and recommend to family, friends and clients.

Lasirene D.

10/21/2017

1/5.0

This is the WORST hotel and definitely should not be categorized as luxury! I had my wedding here of 80 guests and I was disappointed and appalled as to how the resort handled the complaints. There were so many complaints I could write a dissertation. However, I will only discuss the major two issues. There was mold in majority of the rooms so potent that our clothes and luggage smelled of it even when we got home. The mold was also visual. You could see it on the walls. About 75% of my guests, including the groom was sick for about a week. The other issue was that the check-in process was so disorganized that they gave away rooms to the wrong guests and some of our guests had to wait more than an hour for a room. We met other guests there that were complaining about the same issues and were very upset. I also have to mention that one of the elevators were out of order the whole 7 days we were there. My guests had to walk up and down the stairs or wait for it in the heat. The only thing I could say is that the grounds were beautiful but definitely not a luxury resort and they definitely can't handle large parries. Very disappointing!

Emmanuelle G.

10/06/2017

3/5.0

Has some really good qualities and some glaring negatives. The hotel itself is a little dated. It seemingly looks polished and has the feel of a 5 star. Once you pay attention to the finer things you see it is dirty and a little worn down. The bathroom sinks don't all work — the walls are litteraly falling apart in some areas — the amount of mold is worrisome. I am not a picky eater by any stretch but the restaurants are terrible. Cold food — small portions and zero flavor. The staff is for the most part very friendly. The more you tip the better service you get. Our maid warned us (after I tipped her handsomely) to not leave any valuables in plain sight… This troubled me. On multiple occasions we had room service knock on our door to see if we were alright. Odd. We had asked for a low level floor as my significant other had knee surgery — we got 3rd and couldn't be further from everything. The fridge in our room was warm. We asked multiple times to have it changed. Nothing. Our family friends had their AC not work the entire week. The fitness team is amazing. I had a wonderful workout everyday. I highly recommend the yoga and aqua fit. The gym itself is tiny. Still did the trick though. Overall this cost a lot of money and wasn't worth it. Jamaica is a beautiful country with lots to offer. We will be back just not to the Royalton.

Melissa G.

10/05/2017

1/5.0

This resort deserves less than one star. I have been to Jamaica 3 times prior and this resort was by far the worst. The staff was incredibly rude and unfriendly, and unwilling to help answer any questions or concerns we had. We arrived in a wedding party of about 30. The rehearsal dinner was a nightmare. It was planned for 6pm at one of the restaurants that require a reservation. When our party arrived, we were not served food until 7:50. It had a set menu, so they knew exactly what we were eating before we arrived. We ordered 4 drinks from the bar, which took 45 minutes to arrive at our table. By the time the food arrived, half the party had already left to go to a different restaurant. I would understand the wait if it was a packed restaurant, but the entire place was empty. Saturday was the day of the wedding, and when our party ordered room service to eat while we got ready, the food took 2 hours to arrive. When it arrived, only half the order came. We asked for a bottle of champagne and that also took 2 hours to arrive. The wedding department was incredibly lazy the morning of the wedding. Olivia had to call herself and ask when she would have her dress brought to her. When one of our bridesmaids walked to the wedding department she found them all standing around talking, instead of helping. When The bride spoke to the front desk, she was assured a manager would contact her. It's been 4 days since and no one still has called her.

Trudy C.

10/02/2017

5/5.0

The best and most luxurious hotel I have ever stayed at. Top quality brand's served at all six bars. Food high quality and cooked to perfection. 8 alcarte restaurant's which you don't have to have a reservation for. If you want a great hotel for quality and service this is the one.

Naruka T.

09/10/2017

4/5.0

Excellent Resort. Staff is friendly and courtous. Facility and landscaping is also great. If you love the water there are several pools and beach you can swim to your hearts content. Great place also for kids with kids centre and water slide. Some rooms have their own private pool. Only drawback rooms are a little small. All in all you will have a great time at this resort.

Ramon E. S. H.

08/19/2017

5/5.0
EspañolEnglish

The comfort and the attentions

Charles P.

08/18/2017

1/5.0

I'm currently staying at this Resort. Please do not waste your hard earned money to stay at this Resort. First their so called Luxury room is tiny maybe 10 × 10 with a twin bed and single bed (big guys beware you gonna hate it. The elevators should be called a sauna that's how hot they are. If you don't get a ocean view you will be looking at concrete. Fully stocked bar my a$$ that tiny fridge in the room is a joke 2 bottles of water, coke and beer. I could go on and on. But I won't. The pictures they post are of all their high end room so unless your paying an arm or a leg you will be getting a tiny room. Shame on you Royalton!

Saqib C.

08/16/2017

4/5.0

Very friendly staff, great attitude most of the time. Can be a bit slow getting things. Milk needed for baby for example but on the whole really really nice people and a great venue. Lots of stuff to do for adults and kids so no one will be left out. Room sizes are a little on the small side and one of two lifts were out of order causing a bit of chaos. Quality of food was 10/10 and the restaurants were just as good, very impressed indeed! Facilities were all very clean and of a high standard. I'd definitely come back. The currency preference is USD but Jamaican dollars are accepted and things tend to be slightly cheaper if paying with this method. Thumbs up for Royalton!

Claudette J.

08/11/2017

3/5.0

Gorgeous views. Beautiful place. Needs more staff. Food plentiful and variety but not as tasty as in previous years. Rooms needs to be updated to match the lobby and grounds.

Josh B.

08/09/2017

4/5.0

Rooms are pretty hot, had to move rooms which they were very helpful doing. Great staff. This is our 3rd Royalton Resort that we have been to and this one has been our least favorite.

Luanna H.

07/21/2017

4/5.0

The food is great and service is really good. They try hard to satisfy your needs. The only thing is that there was a mix up the last time and they tried to rectify. Overall great place to stay.

Shereen P.

07/15/2017

4/5.0

The grounds of the hotel is absolutely amazing. The staff are all wonderful and warm without being too much in your face. All the restaurants were great as well. My only issue I had was my room was really small and I had the loudest set of neighbours.

Carlos U.

07/04/2017

5/5.0
EspañolEnglish

The space, swimming pools, restaurants, suites, bars and the beach. Spectacular. Attention FIVE STARS!

Keliesha D.

06/27/2017

5/5.0

This hotel is of the chain! I had an excellent time. The customer service is paramount to none not to mention the aura. I particularly liked the art display in the lobby. There are great restaurants, good entertainment and activities for the entire family.

Rolando A. R.

05/28/2017

5/5.0
EspañolEnglish

Good experiences

Luis M. R.

12/24/2016

4/5.0
EspañolEnglish

Well worth the price

Sherika W.

08/12/2016

1/5.0

I rate them at negative zero — 0. After speaking with Sales agent Andre Hudson. He advised me to make payments on the 15th of August for our desired date which is the 20th. After three separate emails unanswered I sent another this morning still unanswered so I called to query. Just to hear that day passes has been booked out for that day. I mean 11 emails after and we have been communicating on this from last week. For a group of 18 persons we would never even consider them again. I would never advise anyone to even visit. Fully crap. That's why there r so many bad reviews.

Dwayne T.

08/10/2016

5/5.0

My wife and I celebrated 25 years of marriage in Montego Bay, Jamaica. It was my wife idea to spend our anniversary at RWS after reading the reviews and talking with the travel agent. We normally cruise to the caribbean but want to do something different. This place exceeded our expectations. We were apart of the Diamond Club. The private beach, Spa, three pools, sports bar, entertainment, etc. Made this my new favorite place. The Jamaica Independence Day Celebration was great & one to remember. Our room was on the 7th floor overlooking most of the resort. The service was second to none. Our butlers (Kamal and Ryan) were extremely professional and engaging. Both aimed to ensure our experience was one to remember. Both did an excellent job! The amenities and restaurants were also wonderful. We enjoyed our stay so much that we joined Travel Smart and was assisted by a great team of professionals that made the decision easy. We were able to truly relax and enjoy our time together. We highly recommend this resort to anyone looking for a great experience in Montego Bay!

Zhuang

07/09/2016

5/5.0

Me and my godsis and two cousins went here for vacation and it was amazing. Its was our first time going and the treatment there was so awesome that it will not be our last. Everyone is so friendly and made us feel right at home. The service was outstanding. I was apart of the diamond club so we had butlers. Karmeilla and Jody were so sweet an awesome. They are truly amazing women. If they saw us they stopped ro make sure we were ok. They were very attentive and made sure our requests were done. When we meet it felt like seeing friends after a long time apart. Our housekeeper Odessa was so amazing. She was very nice and friendly and made sure we stayed stocked on items we liked. When something was out of place they were very fast at fixing it. I talked about all the wonderful people I meet when I got back home my family wants to come now. The 7th heaven crew were awesome! I would recommend this establishment to anyone! The workers are so awesome. They loom out for one another to make sure you are well taken care of.

James L.

07/01/2016

1/5.0

As I'm laying in our room right now, I'm writing this review! Our experience has just been terrible! The room alone is tiny, and the bathroom is not big enough for 2 people to be in. I get that being on a vacation the room is to clean up and sleep, but for this being a so-called 5 Star Resort I expected WAY-WAY MORE! Our room smells like straight mildew and we've spoken to other couples and their's in the same way. Not sure why, and no one working here seems to notice or care. -The restaurants run out of food or don't have What's listed on the menu, that was ridiculous. You be better off asking what they do have to offer instead! The buffet is disgusting, just absolutely nasty. Also, the servers don't come ask you what you'd like to drink for about 15 minutes after you've been seated, and then when you do order a drink, you better order at least 2-3 because they won't be back to see if you need another! -The pools and beach close super early, it's not even dark when they close, and the beach Is so, so, so tiny! It SUCKED! -The curtains don't reach all the way across the door so your woke up at the crack of dawn by the sun light, and for us we like to stay up and watch the entertainment (which is lovely) and sleep until about 8 but nope that don't happen! My husband and I were so excited to come here on our honeymoon and we're just very let down. We will not be back at all EVER! I'll never recommend it to our friends and family! P. S.

Fee B.

05/17/2016

4/5.0

This resort is abosolutely awesome. The hostess were friendly and helpful, especially Tashana, she was very professional, pleasant and helful. I would definately recommend this resort.

Jean F.

05/16/2016

4/5.0

Was there a week ago on a girls trip and I can truly say I enjoyed myself and this resort is amazing. All the food places was great especially the Japanese Restaurant I gain 6 pounds over my 5 day stay. I do recommend if you stay go Diamond Club ITS LIKE VIP you get a private beach, two butlers, and a guest area where you can go for drinks and snacks and computer available. Now while we was there it was a few power outages don't know what that was about and one day we woke up to cold water couldn't shower but was fix immediately. Now this hotel is far from everything you cant just walk off and go shopping in the huts now that can be a good and bad thing to be away from everything. Please take bug spray them mosquitos ate us up and the gift shop charges 18$. Also one day I woke up after 10:30 and couldn't eat until lunch 12:30 my butler did bring some fruit but I was hungry and wanted some food, which by the way our butler was the best took great care of us the whole stay. Other than that I can really say anything bad I really enjoyed myself me and my friends security is also really good that's a great plus.

Tina L.

04/29/2016

4/5.0

The Royalton White Sands Resort was beautiful. I loved everything about the resort, especially the waitstaff. They were extremely kind, attentive and polite. I would definitely go back to the Royalton White Sands and tell all my friends and family.

Matt T

04/19/2016

5/5.0

The resort is beautiful, staff is friendly and the food was amazing! My wife and I went here for our honeymoon and we have no regrets. Positives: Food Alcoholic beverages Friendly staff Wi-Fi EVERYWHERE Beautiful resort (everything is easily accessible) Could use some work: Small rooms Small beach Customer service was a little slow (I don't blame them, they're on island time)

Guitar A.

03/20/2016

3/5.0

My shower leaked into the bathroom, the floor is always wet in the morning by the air conditioner and I fell 2 times. The fridge is hot and it feels like it's going to catch on fire (on the out side). No one comes to make the bed and the rooms are tiny. Overall the only thing that made me put 3 stars is the entertainment and food.

Sherene D.

01/06/2016

5/5.0

The decor is excellent, great food, awesome waterpark, great service.

Darnell W.

01/05/2016

4/5.0

Great place to stay. Friendly staff. Good food. Clean rooms.

Chaz R.

11/12/2015

1/5.0

I would love to get to the place where I can give a review. Tried unsuccessfully 4 times just to speak to someone in the Wedding Department. I am a wedding planner in Los Angeles, and I am tempted to have my couple plan their wedding elsewhere. If the customer service is this poor while I am yet planning, what will the actual wedding be like! How is it that you cannot leave a voice mail!?! How is it that you make 3 long distance calls and keep getting cut off! PITIFUL! I am so frustrated!

Samantha S.

11/09/2015

5/5.0

Just got home to Pennsylvania. This was the best vacation/wedding destination ever! Staff was super friendly (especially Paul! ) and very accommodating. Would highly recommend this resort.

Craig C.

09/10/2015

5/5.0

I LOVED this place! Wifi, pools, beach, waterslide, ICE CREAM MACHINE. It was wonderful to go there. But… the food isn't that good (it's ok). Plus the people are really nice

Sam S.

08/06/2015

5/5.0

5 star all the way! They do the little things like free Wi-Fi throughout, bottled water stations, a water park etc… The food was excellent, the restaurants, amazing. I would definitely go back! Sam

Olive G.

01/25/2015

3/5.0

Yea its great to have best foods ever im comfortable.

Drake S.

01/11/2015

1/5.0

Go here if you like living on the edge. By living on the edge, I mean there is minimal security and the hotel is 3 feet from a terrible part of Jamaica. If you enjoy safety, DO NOT GO HERE.

Bernie L.

11/10/2014

5/5.0

We stayed at Rayalton White Sands for a week in October. The service was excellent, the staff very friendly and helpful. We didn't really have any major issues, but all our concerns were promptly addressed. Debbie was especially friendly and ensured that our stay was a enjoyable one. See you all next year! Love Jamaica.

Steve F.

10/02/2014

5/5.0

We just returned home from our wedding at The Royalton White Sands Montego Bay and I have nothing but great things to say about it! Absolutely amazing resort, great food (the best we've had), unbelievable service and we are already planning our return trip! The beach, pools and restaurants are all great! We had a swim-up room and it was a great choice! I would recommend that anyone looking to go to Jamaica check this place out! You won't be disappointed.

Regina A.

09/02/2014

1/5.0

I would never recommend this resort to anyone. The service was less that satisfactory. 1. The restaurant would run out of food and alcohol on a regular basis. It was almost impossible to get clean wash clothes daily. I reported my phone in my room was broken multiple time. No one would acknowledge the request to have it replaced or to fix it. The staff barely speaks with a smile. The power to the entire resort would shut off numerous times thru out my stay. I have stayed at numerous resorts from different price ranges and I would have to say that this is the worst I have seen. Do your research and make sure that the money you are spending you at least get the basic accommodations. Never again.

Shane H.

08/28/2014

5/5.0

Just got back from royalton fam of 7 had a wonderful time. Planning next trip for next year looking forward for a lot more Jamaican food next year christene from apple vacation was awesome also Jennifer and daliah from management cannot wait for next year staff was wonderful. Doreen hall concord nc.

Miss B

08/16/2014

1/5.0

I am going to give you the list of circumstances under which you would be okay with staying at this hotel. 1. IF you are a person who doesn't mind using your hands or toes to wash up or shower, this is the hotel for you, Because there will never be any towels available when you need them. 2. If you are used to eating nasty, unacceptable cafeteria food, this is the hotel for you. Because that is the food that you will become accustomed to eating during your stay at this hotel. I could write a review of the food alone, 3. If you are a person who doesn't mind checking in HOURS after check in time, then this is definitely the hotel for you! Feel free to roam the hot hallways and sweat shop elevators as you wait until 7 30 pm for your room to ready like I did. Oh, and I was told that 3 o'clock is not a guaranteed check in time, It's what they "strive" to do. (Side note, I think every other hotel strives for this time, and actually does it! ) 4. If you only like to swim during daylight, this is your place! Feel free to enjoy the water amenities while its light outside! Because at approximately 6pm, you will need to vacate the pools. Every last one of them. Unless of course you have a private one with your room (extra money usually). 5. If you are a person who knows exactly what you want at your hotel, and then you are okay with receiving the exact opposite, I'm telling you, this place is a must try!

Facilities

  • Outdoor pool
  • Bar
  • Terrace
  • Concierge service
  • Lift
  • 24-hour front desk
  • Restaurant (buffet)
  • Meeting/banquet facilities
  • Safety deposit box
  • Snack bar
  • Tour desk
  • Restaurant (buffet)
  • Family rooms
  • Room service
  • Non-smoking rooms
  • Luggage storage
  • Daily maid service
  • Laundry
  • Air conditioning
  • Special diet menus (on request)
  • Dry cleaning
  • Restaurant
  • Non-smoking throughout
  • Breakfast in the room
  • Ironing service
  • Wake-up service
  • Shops (on site)
  • Minibar
  • Iron
  • Garden
  • ATM/cash machine on site
  • Gift shop

Internet

  • WiFi is available in all areas and is free of charge

Room Amenities

  • Wardrobe/Closet
  • Coffee machine
  • Clothes rack
  • Hairdryer
  • Free toiletries
  • Toilet
  • Bathroom
  • Towels
  • Linen
  • Telephone
  • Radio
  • Satellite Channels
  • Cable Channels
  • Flat-screen TV
  • View

Activities

  • Evening entertainment
  • Beachfront
  • Fitness centre
  • Massage
  • Spa and wellness centre
  • Children's playground
  • Pool/beach towels
  • Private beach area
  • Kids' club
  • Sauna
  • Snorkelling
  • Beachfront
  • Water park
  • Entertainment staff
  • Water sport facilities (on site)
  • Water slide
  • Nightclub/DJ

Parking

  • Free private parking is possible on site (reservation is not needed)

Languages Spoken

  • Spanish
  • English

Policies of Royalton White Sands-All Inclusive

  • Check-In:

    From 15:00 hours

  • Check-Out:

    Until 12:00 hours

  • Accepted Credit Card Payments:

    Visa, MasterCard

  • All children from 2 to 12 years are charged 50 % of the room stay per night per person when using existing beds.

Royalton White Sands-All Inclusive on map

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