Review of 121 Paris Hotel 3*

Kristy F.

07/04/2017

Respond
1/10
We were originally checked in to the wrong room. When we pointed this out we were told that we were wrong and offered no apology. We basically had to argue with them and housekeeping to get the room we actually paid for. Unfortunately this was not the only issue we had. First day we asked for house keeping to not enter our room as we checked in late and did not need any cleaning. We came back from being out all day to find that they had entered our room and changed our bedding. The new bedding had stains on it and they also left a stain on the floor. So they came in when we asked them not to and actually left the room more dirty than we left it. The next day we asked housekeeping to come in and clean the room in hopes they would remove the stained bedsheets. Instead they came in left the beds as is and changed the towels. Much to our horror the new towels were also stained. Completely disgusted. We stayed for 3 nights and everyday we had an issue. We were also not comfortable complaining about housekeeping and our experience due to the way we were treated when we were given the wrong room. We were worried what they would do something to our belongings when we were out especially considering housekeeping experience had no issue entering our room without permission. There was one receptionist we dealt with who was always happy to help us but unfortunately we were checked in by the other receptionist who gave us the wrong room and from that moment on we had nothing but issues. We also had no working Wi-Fi during our last night and morning. There are plenty of hotels to choice from in Paris so I would suggest going elsewhere. We wished we had. Price not worth treatment we received.

Nightly rates from $122

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