Review of The Westin Pazhou 5*

If visiting the Canton Fair Complex, you can not beat the location. One of the amenities offered during the Canton Fair is a privat golf cart for use of hotel guests exclusively to take you from one side of the Fair to the orher. This saves a great deal of time as the queue for the public golf carts can be 20 minutes. As a Westin guest, you also gave access to various VIP lounges spring led around The Fair The hotel rooms are quit spacious, easokyvwotld fit two king size bed…s with plenty of room to spare and the housekerping staff does an excellent job, even coiled my cables sitting on the desk The concierge lounge staff are friendly and helpful. I am on a special diet and there is nothing for me to eat at the fair. The concierge staff works wrap up cheese and nuts so I would have something g to snack on during the day in lieu of lunch The Peking Duck in their Chinese restaurant, Zen is as good as it gets and I am a huge fan of this dish I stay away from the Buffett but I am not a buffet fan in general My biggest criticism is the service in the restaurants. I was ignored in the Japanese restaurant after the entrecwhich was quite nice. After 20 minutes of calling people over and being told "one minute" I got up to leave, said good night and finally had their attention and the bill 3 delicious dinners in the Chinese restaurant but the service is abominable. Dinner the past two nights was a service disaster to the point where I did not enjoy last nights dinner. Tgey create a slip with your order and leave it in the table. Smiling staff cone by pick up the slip, look at their hand held devices and move on It should not take 25 minutes to get a raw oyster and a sea urchin! To. She matters worse, they brought out the entre, followed by the appetizer which I rejected At a major international chain, even in China, my expectation is that there will be a multilingual staff My compliments to Vincent m, chief concierge in the lobby and to the concierge staff on the 40th who were all very helpful What keeps me coming back is the location.