Review of Boutique Splendid Hotel 3*

The hotel was very nice considering the overall price and location. I would have given it four stars except for one serious flaw. Our trip was in late June and the air conditioning simply did not work. It has a centralized air conditioning (not an individual unit per room) and it was completely overpowered by a hot day. Our room was so hot… we simply could barely set foot in it. It was about 105 degrees F… it was like the "hot box" in those old prison movies. I sat on the bed in my underwear with the my room door open (it was slightly cooler in the hallway). We complained about this and was told the AC was working "to capacity" but it was simply too hot. They did give us a fan which helped. I counted at least four other guests complaining about the same thing… I felt bad for the front desk personnel as they could do nothing and it was not their fault. Although a major inconvenience for me… it would be a real health emergency for the elderly or with various health conditions. Imagine this place in July or August! If you are visiting Varna in the cooler months. You should be fine. If you are coming here in the summer be warned! Upgrading this AC (again since it is centralized) will be a major expense so it probably will not happen quickly. Also be wary of a trick I have seen at other hotels (not this one, just to be clear) where they will tell you the AC is great when you make the reservation and you show up and it is conveniently "down for service" just this week! Anyway, enjoy your trip to Bulgaria!